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Upgrading Cisco Unified Communications Manager 6.x to 7.x (testing)

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Upgrading Cisco Unified Communications Manager 6.x to 7.x (testing)

fiestas.cesar
Testing upgrading Unified Communications Manager 6.0 to 6.1 to 7.0 to 7.0.0.39771-4 to 7.0.1.10000-28 to 7.0.1.11000-2

*The server that we are going to use to test have currently a working copy of Unified Communications Manager 6.1.1.2000-3
*The hardware that we are using is a 7816H3.
*We will install a new copy of Unified communications Manager 6.0.1.2000-3 then using the "Upgrade Retrieval Mechanism" we will try to upgrade our server to Unified Communications Manager 6.1.1.2000-13, then to 7.0.1.10000-28 bypassing (7.0.0.39771-4 file).
*I will also do a fresh installation of UC 7.0.0.39771-4 then try to apply the UC 7.0.1.10000-28 patch using the Upgrade Retrieval Mechanism.
From these test?s I have learned that while it is possible to upgrade a current installation of UC 6.0.1.2000-3 to 6.1.1.2000-13. It?s not possible to apply the UC 7.0.1.10000-28 patch using the Upgrade Retrieval Mechanism.
Also when I did a fresh Installation of UC 7.0.0.39771-4 and try to apply the UC 7.0.1.10000-28 patch using the Upgrade Retrieval Mechanism the patch didn?t applied correctly then I try to apply the patch using the Cisco Unified OS Administration but the patch didn?t apply successfully. Although the UC 7.0.1.11000-2 patch successfully was applied to the UC 7.0.0.39771-4 under the same conditions.
To clarify this issue with the UC patches I will do another test which it will consist in doing a fresh install of UC 7.0.0.39771-4 then apply the UC 7.0.1.10000-28 and then apply the UC 7.0.1.11000-2 using a web browser via the Cisco Unified OS administration.

Also what I noticed is that while I was running UC 7.0.1.11000-2 if for some reason you hard reboot the server more than once , some errors will appear during the booting process which I think the errors are related to the journal sector which it will halt the booting process, rebooting with the UC 6 System Recovery CD, swapping partitions and then once the server has succesfully restarted using the old UC version, and
proceeding to login into the Unified Communications Manager and issuing the following command to revert back to the new partition (utils system switch-versions)
will fix this booting error.
NOTE: Please keep in mind that this is a TEST only. I will strongly suggest you not to do this procedure in a working/operational cluster UNLESS you think it is going to be an stable environment. Furthermore I will suggest you to read the entire document before doing anything.
This test took approximately 12 hours
***********************************************************************************
Step 1
-Boot Server
-Insert DVD
The system will recognize that there is a DVD in the DRIVE
and it will ask you if you want to perform a media check.
The exact message is
******************** DVD Found *********************
A media check is recommended once before installation.
Do you wish to perform a media check?
YES or NO
****************************************************
Because I am using a brand new ucm installation DVD
and I know the media estate is good I will select NO
But If I had downloaded the UCM installation software in
that case and for my own sanity I will select YES
Step 2
Proceed with Install
The system will now give you the following message
******************************************************
Version on the Hard Drive: 6.1.1.2000-3
The version on this DVD is: 6.0.1.2000-3
Do you want to overwrite the hard drive?
YES NO
******************************************************
Note: Remember that in my case I am wiping a box that currently have Unified Communications Manager 6.1.1.2000-3 so if this is a new install for you, you may not see this message
Ok so in my case I will say yes
Step 3
A message will appear
*******************************************************
This wizard sets up the initial configuration of the platform.
Use <Tab> and <Alt><Tab> to navigate between text entry field and buttons, and press <space> or <enter>to press a button.
Choose <Proceed to Continue with the wizard.
Choose <Skip> to skip the configuration until later
Chose <Cancel> to the end the installation
*******************************************************
-Select Proceed


Step 4
A message will appear
Apply Patch
The system will now ask you if you want to apply an upgrade patch as part of this installation?
The system installation will install the software and then it will ask you for the location of the patch

I selected YES, but if you dont want to apply an upgrade after the install you will select NO
Step 5
The install continues, because I am overwriting a hard drive with a previous installation, the system will format my drive.
Step 6
After formatting the drive, the platform installation will start
Step 7
Once the process has been completed, the DVD will eject and the server will eventually reboot.
Step 8
The following Message will appear
******************Application Pre-Install***************
Installing packages
***************************************************
The installation process will continue
Step 9
A message will appear
*****Install Upgrade Retrieval Mechanism Configuration*****
Select the desired upgrade retrieval Mechanism:
()SFTP
()FTP
(*)Local
OK BACK
****************************************************
I will insert the upgrade DVD containing XXXXXXXXXX in the drive
Using the bar key I will select Local and then OK
Step 10
A message will appear
********Install Upgrade Patch Selection Validation**********
Upgrade patch
"Local_UCSInstall_UCOS_6.1.2.1000-13.sgn.iso" was found.
Should we continue to update the system with this patch?
CONTINUE
*****************************************************
I will select Continue and enter.
Step 11
The DVD will eject after sometime of blue screen a message will appear
*************Upgrading OS*************
Unpacking /root/os.tar.gz
**************************************
Step 12
A message will appear
*********Upgrading OS*****************
Backup new OS on Partition B
**************************************

Step 13
Cisco Unified Communications manager will reboot and this time it will reboot as Unified Communications Manager 6.1.2.1000-13
Step 14
A message will appear
***********Application Pre install************

**********************************************
Step 15
A message will appear
**********Pre-existing Configuration Information*****
If you have any pre-existing configuration information
on a USB key or floppy, insert the media before continuing.
Pre existing configurations include a platformConfig.xml file
containing configuration answers previously collected by another
means and/or a DMABackupInfo.info file created by the Windows DMA
backup tool used in a Windows to Linux upgrade.
**********************************************
If you don?t have a pre-existing configuration information, continue and
you will be prompted for it.
CONTINUE
*******************************************************
Here if you are doing an upgrade from CCM 4.x to 6. you will insert the CD/DVD containing the DMA info, so all the configuration from windows will be converted to new UCM platform.
In my case I am doing a fresh install so I will not insert anything and I will select continue

Step 16
A message will appear
********Platform Installation Wizard********
This wizard sets up the initial configuration of the Platform.
Before proceeding, complete the pre-installation
tasks outlined in the the installation guide.
Choose <Proceed> to continue with the wizard
Choose <Cancel> to end the installation
PROCEED CANCEL
*********************************************
In my case I am doing a fresh install of everything so I don?t have anything to do other than get this
SERVER up and running in the network that i have configured for this test

Step 17
A message will appear
**********Apply Patch***********
Would you like to apply an upgrade patch as part of
this installation?
This option will install the software from the DVD and
the prompt you for the location of the additional
patch to apply after the system reboots.
YES NO BACK
*************************************
Well because this is a test and ?technically? I am testing Why not I will insert my newly created UC 7 Upgrade DVD containing UC 7.0.1.10000.28 and see what happens
Then I selected YES
Step 18
A message will appear
**********Install Upgrade Retrieval Mechanism Configuration***
Select the desired Upgrade Retrieval Mechanism:
()SFTP
()FTP
(*)LOCAL
OK BACK
*******************************************************
I will Select local and OK
Step 19
A message will appear
*********Install Upgrade Patch Selection Validation*****
Upgrade patch
"LOCAL_UCSInstall_UCOS_7.0.1.10000-28.sgn.iso" was found.
Should we continue to update the system with this patch?
CONTINUE BACK
********************************************************
Excellent UCM was able to recognize the UC 7.0.1.10000-28 patch, so I selected Continue
Step 20
After sometime the DVD will eject and a message will appear
***********Apply patch**********
Would you like to apply an upgrade patch as part of this installation?
This option will install the software from the DVD and then prompt you for the location of the additional patch to apply after the system reboots.
YES NO Back
*******************************
I selected NO
Step 21
A message will appear
********************************************
Would you like to import data from a windows version of the Cisco Unified communications Manager?
This option allows you to import data from an existing Windows system as a data file created by the DATA Migration Assistant (DMA). It asks for information necessary to retrieve the DMA file, installs the software from the DVD and then imports the configuration into the system
YES NO BACK
***********************************************
I selected no
Step 22
A message will appear
***********Basic Install*******************
This is the "Basic" installation option. This option
installs the software version from the DVD and does
not use any imported data. It asks for configuration
information and then completes the install
CONTINUE
*********************************************
I selected Continue
Step 23
A message will appear
**********Timezone Configuration***************
Choose the correct time zone from the following list:
Select your appropriate TIMEZONE and select OK
Step 24
A message will appear
********Auto Negotiation Configuration*********
Do you want to enable automatic negociation of ethernet NIC speed and Duplex?
YES NO Back Help
**********************************************
Because this is a test box I selected YES
Step 25
A message will appear
*************MTU Configuration***************
Do you want to change the MTU size from the OS
default?
NO YES BACK HELP
********************************************
I selected NO
Step 26
A message will appear
************DHCP Configuration**************
Do you want to use Dynamic Host configuration
Protocol (DHCP) on this machine?
YES NO BACK HELP
*******************************************
I selected NO

Step 27
A message will appear
********Static Network Configuration********
Proceed to enter your appropriate network information
HOST NAME_______________
IP ADDRESS______________
IP MASK ________________
GW Address______________
******************************************
I will USE the following info
hostname : 7816H3CTILAB
IP address: 192.168.1.102
IP mask:255.255.255.0
GW address: 192.168.1.1
Then I selected ok and I got an error message
*********Error*****************
Invalid hostname 7816H3CTILAB. Must be alphanumeric or `-`. Cannot be "Localhost" or an IP address.
I proceed to change the amount of characters of the hostname to just CTICLTLAB1 by reducing it to 10
characters.. And it works.
Step 28
A message will appear
***********DNS Client Configuration***********
Do you want to enable Domain Name System (DNS) client on this machine?
YES NO BACK help
**********************************************
I selected NO, If I would have selected YES the message below will have appear, the reason I didn?t select YES is because this is a test box and if I need to add the DNS info later I can use and SSH client to do so via the UCM console.
************DNS Client Configuration********

PRIMARY DNS ________________
Secondary DNs (optional)____________
Domain _____________________
OK BACK
******************************************
Once you have entered your DNS information and selected Ok the UCM configuration
process will continue
Step 29
A message will appear
*********configure and Setup Network********
Checking Network connectivity
********************************************
Step 30
A message will appear
********Administrator Login Configuration*********
Enter the Platform administration Username and password.
Choose help for username and password guidelines.
Administrator ID _____________
Password ________________
Confirm Password_______________

OK BACK HELP
***********************************************
I proceeded to enter the requested information
Step 31
A message will appear
*******Certificate Information*********
Organization _________________-
Unit__________________________
Location______________________
State_________________________
Country_______________________
OK BACK HELP
***************************************
Please proceed to enter the information
Step 32
A message will appear
*******First Node configuration*********
Is this server the First Node in the Cluster?
YES NO BACK HELP
****************************************
I selected YES, because I will make this test server my publisher .
Step 33
A message will appear
****Network time Protocol client Configuration***
Do you want to set up external Network Time Protocol (NTP) servers (s)?
Cisco strongly recommends that you use external NTP servers to ensure that system time is kept accurate.
YES NO BACK HELP
I selected YES
Step 34
A message will appear
*****Network time protocol Client Configuration***
NTP server 1_________
NTP Server 2_________
NTP Server 3_________
NTP Server 4_________
NTP server 5_________
TEST PROCEED BACK HELP
************************************************
For testing purposes I proceeded to enter 3 NTP servers from the NTP pool project at www.pool.ntp.org
72.3.139.115
209.67.219.106
72.51.27.50
And I proceeded to select the TEST button just to make sure the NTP servers are accessible
Unified Communications Manager Proceed to test the NTP servers and we are good to go, the NTP servers are accessible now, so I proceeded to select Proceed.
Step 35
A message will appear
******Database Access Security Configuration********
Enter the system security password. This password is used to secure communications between cluster nodes.
Choose help for username and password guidelines.
Security password___________
Confirm password____________
OK BACK HELP
****************************************************
To keep it simple I proceeded to use the same password that I use for the Administrator user. Of course you can change this password for something more secure, after all this is the password that will be use by the UCM servers to communicate each other. So when you are installing a subscriber this will be the password that you will need to enter during the subscriber install, in order for the subscriber to be able to communicate with the publisher and exchange data/information
Step 36
A message will appear
**********Security Configuration ********
*****************************************
Step 37
A message will appear
***********SMTP Host Configuration*******
Do you want to configure a Simple Mail Transfer
Protocol (SMTP) host for this machine?
YES NO BACK HELP
******************************************
I selected NO
Step 38
A message will appear
************Application User Configuration*****
The application username and password are used to log into the application administrative webpage(s)/

Application user Username__________________
Application user password__________________
Confirm application user password__________
OK BACK HELP
***********************************************
Because I don?t want to keep it too simple I will use a different username this time to access UCM
via a webpage.
Step 39
A message will appear
************Platform configuration Confirmation*****
The platform Configuration is complete
Select OK to continue of Back to change the Configuration
Warning: once you select OK, you will no longer be able to modify the Platform Configuration.
OK BACK CANCEL
*****************************************************
I selected Ok
Step 40
A message will appear
**********Product licensing*****************
This message will contain the MAC address of the NIC, so please recorded in case you need it later,
Although most likely your server will have a white label that have the following info
LAN 1 ID: XXXXXXXXXX
LAN 2 ID: XXXXXXXXXX
I will suggest you to copy the mac address that this page gives you, based on my experiences and
Fellow engineers experiences, sometimes the MAC address that shows in the white label is wrong, as
Such you may encounter some issues at the moment that your are registering your product and installing the license file.
Step 41
A message will appear
********Application Post install*************
*********************************************
Step 42
The UCM console appeared but it shows.
Cisco Unified Communications Manager 6.1.2.1000-13
Will proceed to login to UCM and restart the server to see what happens
Admin : utils system restart
Step 43
The system still restarts as Cisco Unified Communications Manager 6.1.2.1000-13
To check further investigate I will issue the following commands
Admin : show version active
Active Master Version: 6.1.2.1000-13
Active Version Installed Software Options:
No Installed Software Options Found.
Admin :show version inactive
Executed command unsuccessfully
No Inactive side available
Admin :show hardware
HW Platform : 7816H3
Processors : 1
Type : Intel(R) Celeron(R) D CPU 3.20GHz
CPU Speed : 3200
Memory : 2048 Mbytes
Object ID : 1.3.6.1.4.1.9.1.900
OS Version : UCOS 3.0.0.0-60
RAID Version :
Firmware version not known
BIOS Information :
Vendor: HP
Version: W04
Release Date: 04/13/2007

RAID Details :
RAID not configured
Admin :
Admin :show tech system software
-------------------- show platform system --------------------

Software Release Version: 6.1.2.1000-13
Platform Release Version: 2.0.0.1-1
admin:
software: system versions
java version "1.5.0_13"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_13-b05)
Java HotSpot(TM) Client VM (build 1.5.0_13-b05, mixed mode, sharing)

Tomcat "5.5.17-0"
Admin :

I then decided to login to UCM via web to look further. Indeed the system version still says 6.1.2.1000-13, We will now proceed to upgrade to UCM 7 via the Cisco Unified OS Administration page but first I will quickly configure a Route list, a Route Pattern and why not configure a Mobile voice Access DN so I also had created a Mobile-Voice-Acces _PT partition, just to see if the info will pass to UC7, if our test indeed works.
-Using the SSH console I issue the following command to make sure my 911 Route pattern is there
Output is in file cm/trace/dbl/showtechroutepatterns15745.out
Admin :show tech route patterns
-------------------- show tech routepatterns --------------------
Route Patterns
Output is in file cm/trace/dbl/showtechroutepatterns15745.out
admin:file view activelog cm/trace/dbl/showtechroutepatterns15745.out
Show tech RoutePattern output
=============================
pkid,dnorpattern,route_filter_clause,route_partition,device_name,description
"91f128aa-db34-7df7-851b-bd0217d1512b","9.911","TEST_RL","TEST RL prior upgrade"
end of the file reached
-Using a web browser, I navigated to the Cisco Unified OS Administration
I proceeded to login
-Selected the Software Upgrades TAB
-Select the Install/Upgrade TAB
-I proceeded to insert the Cisco Unified Communications Manager 7.0 and selected/enter the following information.
-Source* [DVD/CD]
Directory* \
Server*blank
I leave the rest as default
-Selected Next
The following message appear in the screen
*************************************************************
Status: Ready
Software location
Options/Upgrades* LOCAL_UCSInstall_UCOS_7.0.0.39771-4.sgn.iso
CANCEL NEXT
*************************************************************
I selected Next
The following message Appear
*************************************************************************************
Warning: To ensure the integrity of the installation file, please verify the MD5 hash value against the Cisco Systems web site
Warning: A backup is highly recommended before proceeding
File Checksum DetailsFile LOCAL_UCSInstall_UCOS_7.0.0.39771-4.sgn.iso
MD5 Hash Value -
Version InformationCurrent Version 6.1.2.1000-13
Upgrade Version 7.0.0.39771-4
()Reboot Options Reboot to upgraded partition
()Do not reboot after upgrade
- indicates required item.
*************************************************************************************
So at this point in the Reboot Options I proceeded to select ?Do not reboot after upgrade? and I selected this option because I want to be able to access the console and check my active and inactive partitions
After approximately 16 to 20 minutes the DVD will eject and the installation continues?
After approximately 1 hour my screen shows the following message
**********************************************************************
Installation StatusFile LOCAL_UCSInstall_UCOS_7.0.0.39771-4.sgn.iso
Start Time Sat Sep 13 20:46:11 EDT 2008
Status Complete
**********************************************************************
To confirm couple of things I will issue the following commands via the SSH console
Admin: show active version
Executed command unsuccessfully
No valid command entered
admin: show inactive version
Using the SSH console I will restart the server
admin: utils system restart
Do you really want to restart ?
Enter (yes/no)? yes
Appliance is being Restarted ...
Warning: Restart could take up to 5 minutes.
********************************************************************
Because during the upgrade process I select it "Do not reboot after upgrade" it is most likely that the server will restart using Unified Communications Manager 6.1.2.1000-13 and I will have to console
to the server and issue the command utils system switch-version (the server will reboot
after a period of time)
Indeed the server restarted as Cisco Unified communications Manager
6.1.2.1000-13, now let me console to the server and verify a couple of things
admin:show active version

Executed command unsuccessfully
No valid command entered
admin:show inactive version
Executed command unsuccessfully
No valid command entered
-Because I want to make sure that indeed this is what?s happening using a KVM I connected to the server
and issue the same commands
admin:show version active
Active Master Version: 6.1.2.1000-13
Active Version Installed Software Options:
No installed Software Options Found.
admin:show version inactive
Inactive Master Version: 7.0.0.39771-4
Inactive Version Installed Software options:
No Installed Software Options Found.
-For some reason as you see above via the SSH console UCM was telling me that either there was nothing installed in the active or inactive partition but using the KVM UCM it shows the active and inactive partitions as suppose to, also for some reason when I was typing the command I had to type twice a character in order to post to the screen
-I went ahead and issue the utils system switch-version command to see what?s happens
After sometime the system proceeded to reboot and the following message appear while booting
Welcome to Cisco unified Communications Manager 7.0.0.39771-4
While Unified Communications Manager was booting I noticed that the iLO2 Firmware was updated.
-Once it completed the booting process in my KVM screen appear
Cisco Unified Communications Manager 7.0.0.39771-4
CTICLTLAB1 login:
-To confirm I proceeded to issue the following commands
admin:show version active
Active Master Version: 7.0.0.39771-4
Active Version Installed Software Options:
No Installed Software Options Found.
admin:show version inactive
Inactive Master Version: 6.1.2.1000-13
Inactive Version Installed Software Options:
No Installed Software Options Found.
admin:
-I proceed it to login to UCM via webpage, and sure enough this is Unified Communications Manager 7.0.0.39771-4
To check my licenses I proceeded to go to the System TAB
-Select Licensing
-Select license Unit Report
The following screen show up
*************************************************************************************
License Unit DistributionDevice License FeatureLicense Server Units Authorized Units Used Units Remaining Units Pending
CTICLTLAB1 50 0 50 0
Total Units for Feature 50 0 50 0
CCM Node License FeatureLicense Server Units Authorized Units Used Units Remaining
CTICLTLAB1 1 0 1
Total Units for Feature 1 0 1
Software License VersionLicense Server SW Version
CTICLTLAB1 6.0
*************************************************************************************
It shows 50 DLUS and one server license unit, and this is probably because i haven?t started the call
Manager services yet, let's go ahead and do that by navigating to the Cisco Unified Serviceability
-Select the tools TAB
-Select the Service Activation TAB and start the appropriate services.
Sure enough now my server license unit is now consumed, because we started the call manager Service
Remember the basic configuration I created?, well all the basic configuration that I created is now in the Unified Communications Manager 7.0.0.39771-4.
Also remember the UC7 patch that I applied earlier and it didn?t work? Well let?s go ahead an
Upgrade UC7.0.0.39771-4 with the patch UC 7.0.1.10000.28 by navigating to Cisco Unified OS Administration
-Proceed to Login
-Select Software Upgrades
-Select Install/Upgrade
-I proceeded to insert the DVD containing the UC 7.0.1.10000.28 Patch
-I was presented with a message
********************************************************************
Status: Ready
Software Location
Source* DVD/CD
Directory* \
*******************************************************************
Select NEXT
I now I am being presented with another message
Status: Ready
Software Location
Options/Upgrades* LOCAL_UCSInstall_UCOS_7.0.1.10000-28.sgn.is0
-I selected NEXT
-I now I was presented with the following message
**************************************************************************
Status Warning: To ensure the integrity of the installation file, please verify the MD5 hash value against the Cisco Systems web site
Warning: A backup is highly recommended before proceeding
File Checksum DetailsFile LOCAL_UCSInstall_UCOS_7.0.1.10000-28.sgn.iso
MD5 Hash Value -
Version InformationCurrent Version 7.0.0.39771-4
Upgrade Version 7.0.1.10000-28
(*) Reboot Options Reboot to upgraded partition
() Do not reboot after upgrade
-This time I selected the "Reboot to upgraded partition" option, because I want Unified Communications
Manager to reboot automatically after the completion of the UPGRADE.
-The upgrade process starts.
After approximately 10 minutes the DVD will eject and the upgrade process will continue 3 minutes after the status changed to :
Status: Error encountered: An unknown error occurred while access the upgrade file.
-I proceed to restart the server via web to see what will be impact.
Cisco Unified Communications Manager restarted as Cisco Unified Communications Manager
7.0.0.39771-4
-To confirm I went to the SSH console and issue the following commands
admin: show version active
Active Master Version: 7.0.0.39771-4
Active Version Installed Software Options:
No Installed Software Options Found.
admin: show version inactive
Inactive Master Version: 6.1.2.1000-13
Inactive Version Installed Software Options:
No Installed Software Options Found.
Admin :
-Indeed the patch didn?t applied successfully, to eliminate all possibilities I want to go ahead and I apply the patch again but this time I will select during the upgrade process to not to reboot after upgrade
-After about 35 minutes I was presented with the following message
**********************************************************************************
Installation Status File LOCAL_UCSInstall_UCOS_7.0.1.10000-28.sgn.iso
Start Time Sat Sep 13 23:51:42 EDT 2008
Status Error encountered: An unknown error occurred while accessing the upgrade file.
***********************************************************************************
-So at this point is either the upgrade file that we have is corrupted or simply we have an issue with our Unified Communications Manager files, basically I think that it could be an error with the way we apply the UC 7 patch initially trying to bypass the original and initial upgrade file UC 7.0.0.39771-4.
-At this point we will proceed to do a fresh install of UC 7.0.0.39771-4 and then Upgrade to 7.0.1.10000-28 using our DVD.
-I proceeded to insert the DVD in the server and restart the Server, sure enough the server recognized that it was a bootable DVD.
Step 1
A message appear
****************************DVD Found************************
A media check is recommended once before the installation.
Do you wish to perform a media check?
YES NO
*************************************************************
-I selected NO, because I know this DVD media integrity is good.
Step 2
A message appear
********* Product Deployment Selection************************
The Cisco Unified Communications product suite will be installed.
----------------------------------------------------------------
Products not supported on current hardware:
----------------------------------------------------------------
Cisco Unity Connection
Cisco Unified Communications Manager Business Edition
OK
**************************************************************
-I proceeded to select OK
Step 3
A message will appear
**************Proceed with Install******************
Versions on the hard drive: 7.0.0.39771-4
6.1.2.1000-13
The version on this DVD is : 7.0.0.39771-4
Do you want to overwrite the hard drive?
YES NO
************************************************
-Because I want to wipe my hard drive completely and do a fresh install and then apply the Patch, I selected YES


Step 4
**********Platform Installation Wizard***************
The wizard sets up the initial configuration of the platform.
Before proceeding, complete the pre-installation tasks outlined in the installation guide.
Choose <Proceed> to continue with the wizard
Choose <Skip> to skip the configuration until later
Choose <Cancel> to end the installation
PROCEED SKIP CANCEL
**********************************************
-I selected Proceed
Step 5
***********Apply patch ***********************
Would you like to apply an upgrade patch as part of this installation?
This option will install the software from the DVD and then prompt you for the location of the additional patch to apply after the system reboots.
YES NO
*******************************************
-Since this is a TEST, and I want to "test" I will select YES and see if this time the patch applies correctly which I think it will unless I have a bad patch file, I could have also selected NO and then upgrade UC 7 via web but what I am looking for is for the hard drive to completely format and why not test the upgrade mechanism.
Step 6
-The DVD will eject from the drive and the server will reboot
Step 7
The server will come back up and the following message will appear
**************Application Pre Install ***********************
Installing Packages

*************************************************************
Step 8
A message will appear
***************Install Upgrade Retrieval Mechanism Configuration****
Select the desired Upgrade retrieval Mechanism:
()SFTP
()FTP
(*)LOCAL
OK CANCEL
***************************************************************
-I proceeded to insert the DVD containing the PATCH and I also selected LOCAL and then OK
Step 9
A message will appear
************Install Upgrade Patch Selection Validation*****************
Upgrade patch
"LOCAL_UCSInstall_UCOS_7.0.1.10000-28.sgn.iso" was found. Should we
continue to update the system with this patch?
CONTINUE BACK
***********************************************************************
-I selected CONTINUE
-The system will authenticate the patch file and the installation will continue
The DVD will eject from the Drive
Step 10
A message will appear
*************Apply patch*******************
Would you like to apply an upgrade patch as part of this installation?
This option will install the software from the DVD and then prompt you for the location of the additional patch to apply after the system reboots.
YES NO
*****************************************
At this point I don?t have any other patch to apply yet, so I selected NO
Step 11
A message will appear
***********Import Windows Data***************
Would you like to import data from a Windows version of the Cisco Unified Communications Manager?
this option allows you to import data from an existing windows system as a data file created by the Data Migration Assistant (DMA). It asks for information necessary to retrieve the DMA file, installs the software from the DVD and then imports the configuration into the system
YES NO
*********************************************
-I selected NO
Step 12
A message will appear
**************BASIC INSTALL********************
this is a "Basic" installation option. This option installs the software version from the DVD and does
not use any imported data. It asks for configuration information and then completes the install
CONTINUE
**********************************************
-I selected CONTINUE
Step 13

A message will appear
***********TIMEZONE CONFIGURATION***************
Choose the correct time zone from the following list:
*
*
*
*
OK BACK HELP
*************************************************
Step 14
************ Auto Negociation Configuration*******
Do you want to enable automatic negociation of ethernet NIC speed and duplex?
YES NO BACK
*********************************************
-I selected YES
Step 15
A message will appear
********************MTU Configuration**************
Do you want to change the MTU size from the OS default?
NO YES BACK
**************************************************
-I selected NO
Step 16
A message will appear

********Static Network Configuration********
Proceed to enter your appropriate network information
HOST NAME_______________
IP ADDRESS______________
IP MASK ________________
GW Address______________
OK BACK Help
*******************************************
I will USE the following info
Hostname : CTICLTLAB1
IP address: 192.168.1.102
IP mask:255.255.255.0
GW address: 192.168.1.1
-Then I selected OK
Step 17
A message will appear
***********DNS Client Configuration***********
Do you want to enable Domain Name System (DNS) client on this machine?
YES NO BACK help
**********************************************
I selected NO, If I would have selected YES the message below will have appear, the reason I didn?t select YES is because this is a test server and I may add the DNS info later using the SSH console. Remember I am ?testing?
************DNS Client Configuration********
PRIMARY DNS ________________
Secondary DNs (optional)____________
Domain _____________________
OK BACK
****************************************
-Once you have entered your DNS information and selected Ok the UCM configuration process will continue
Step 18
A message will appear
********Administrator Login Configuration*********
Enter the Platform administration Username and password.
Choose help for username and password guidelines.
Administrator ID _____________
Password ________________
Confirm Password_______________
OK BACK HELP
***********************************************
-This is the credentials that you will use to access the SSH Console and the Cisco Unified OS Administration from a web browser.
Step 19
A message will appear
*******Certificate Information*********
Organization _________________-
Unit__________________________
Location______________________
State_________________________
Country_______________________
OK BACK HELP
*********************************
-Please proceed to enter the information
Step 20
A message will appear
*******First Node configuration*********
Is this server the First Node in the Cluster?
YES NO BACK HELP
***********************************
I selected YES, because I will make this test server my publisher
Step 21
A message will appear
****Network time Protocol client Configuration***
Do you want to set up external Network Time Protocol (NTP) servers (s)?
Cisco strongly recommends that you use external NTP servers to ensure that system time is kept accurate.
YES NO BACK HELP
******************************************
I selected YES
Step 22
A message will appear
*****Network time protocol Client Configuration***
NTP server 1_________
NTP Server 2_________
NTP Server 3_________
NTP Server 4_________
NTP server 5_________
TEST PROCEED BACK HELP
*******************************************
-For testing purposes I proceeded to enter 3 NTP servers from the NTP pool project at www.pool.ntp.org
72.3.139.115
209.67.219.106
72.51.27.50
-And I proceeded to select the TEST button just to make sure the NTP servers are accessible
Unified Communications Manager Proceed to test the NTP servers and we are good to go, the NTP servers are accessible now, so I proceeded to select Proceed.
Step 23
A message will appear
******Database Access Security Configuration********
Enter the system security password. This password is used to secure communication between cluster nodes.
Choose help for username and password guidelines.
Security password___________
Confirm password____________
OK BACK HELP
*************************************************
-To keep it simple I proceeded it to use the same password that I use for the Administrator user. Of course you can change this password for something more secure, after all this is the password that will be use by the UCM servers to communicate each other. So when you are installing a subscriber this will be the password that you will need to enter during the subscriber install, in order for the subscriber to be able to communicate with the publisher and exchange data/information
Step 24
A message will appear
***********SMTP Host Configuration*******
Do you want to configure a Simple Mail Transfer Protocol (SMTP) host for this machine?
YES NO BACK HELP
******************************************
-I selected NO
Step 25
A message will appear
************Application User Configuration*****
The application username and password are used to log into the application administrative webpage(s)/
Application user Username__________________-
Application user password__________________
Confirm application user password__________
OK BACK HELP
********************************************
-Because I don?t want to keep it too simple I will use a different username this time to access UCM
via a web browser
Step 26
A message will appear
************Platform configuration Confirmation*****
The platform Configuration is complete
Select OK to continue of Back to change the Configuration
Warning: once you select OK, you will no longer be able to modify the Platform Configuration.
OK BACK CANCEL
***********************************************
-I selected Ok


Step 27
A message will appear
**********Product licensing*****************
This message will contain the MAC address of the NIC, please recorded in case you need it later,
Although most likely your server will have a white label that have the following info, see below
LAN 1 ID: XXXXXXXXXX
LAN 2 ID: XXXXXXXXXX
-I will suggest you to copy the MAC address that this page gives you, based on my experiences and
Fellow engineers experiences, sometimes the MAC address that shows in the white label is wrong, as
Such you may encounter some issues at the moment or registering your product and installing the license.
-The installation process will continue
Step 28
-Once the installation completed the server rebooted, but it rebooted under Cisco Unified Communications Manager 7.0.0.39771-4, so apparently once again it didn?t took the upgrade patch.
-I proceeded to try to upgrade the server once again via a web browser this time, since we have a complete fresh install, this will isolate the possible issue with the "bypass upgrade" that we did.
-Again the upgrade patch 7.0.1.10000-28 failed!!
A message appear
************************************************************************
Installation StatusFile LOCAL_UCSInstall_UCOS_7.0.1.10000-28.sgn.iso
Start Time Sun Sep 14 02:15:51 EDT 2008
Status Error encountered: An unknown error occurred while accessing the upgrade file.
*************************************************************************
09/14/2008 02:32:34 upgrade_manager.sh|file=./HP/firmware/libcpqimgr.so, dir=./HP/firmware, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./HP/firmware|<LVL::Debug>
09/14/2008 02:32:34 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./HP/firmware/libcpqimgr.so" to "/common/rpm-archive/7.0.1.10000-28/vendor/./HP/firmware"|<LVL::Info>
09/14/2008 02:32:34 upgrade_manager.sh|file=./HP/firmware/libhwmim3.so, dir=./HP/firmware, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./HP/firmware|<LVL::Debug>
09/14/2008 02:32:34 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./HP/firmware/libhwmim3.so" to "/common/rpm-archive/7.0.1.10000-28/vendor/./HP/firmware"|<LVL::Info>
09/14/2008 02:32:35 upgrade_manager.sh|file=./HP/firmware/libossingleton.so, dir=./HP/firmware, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./HP/firmware|<LVL::Debug>
09/14/2008 02:32:35 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./HP/firmware/libossingleton.so" to "/common/rpm-archive/7.0.1.10000-28/vendor/./HP/firmware"|<LVL::Info>
09/14/2008 02:32:35 upgrade_manager.sh|file=./HP/tape/add_scsi_device, dir=./HP/tape, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./HP/tape|<LVL::Debug>
09/14/2008 02:32:35 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./HP/tape/add_scsi_device" to "/common/rpm-archive/7.0.1.10000-28/vendor/./HP/tape"|<LVL::Info>
09/14/2008 02:32:35 upgrade_manager.sh|file=./HWTABLE.data, dir=., dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/.|<LVL::Debug>
09/14/2008 02:32:35 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./HWTABLE.data" to "/common/rpm-archive/7.0.1.10000-28/vendor/."|<LVL::Info>
09/14/2008 02:32:35 upgrade_manager.sh|file=./HWTABLE.data.old, dir=., dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/.|<LVL::Debug>
09/14/2008 02:32:35 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./HWTABLE.data.old" to "/common/rpm-archive/7.0.1.10000-28/vendor/."|<LVL::Info>
09/14/2008 02:32:35 upgrade_manager.sh|file=./misc/bin/abort.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:35 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/abort.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/bios_raid_flash.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/bios_raid_flash.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/diskcheck, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/diskcheck" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/done.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/done.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/done-noReboot.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/done-noReboot.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/ethtool, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/ethtool" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/getFirmwareInfo.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/getFirmwareInfo.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/get_primary_interface_name.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/get_primary_interface_name.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/HP-IDE.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/HP-IDE.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/HP-SAS.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/HP-SAS.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/HP-SCSI.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/HP-SCSI.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/hwcheck, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/hwcheck" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/hwdetect, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/hwdetect" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/hw_disk_check.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/hw_disk_check.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/hw_raiddetect.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/hw_raiddetect.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/hw_recovery.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/hw_recovery.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/hw_setup.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/hw_setup.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/hw_vendor_func.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/hw_vendor_func.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/IBM-ATA.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/IBM-ATA.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/IBM-SAS.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/IBM-SAS.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/IBM-SCSI.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/IBM-SCSI.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/iLO_flash.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/iLO_flash.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/mfg_bios_reset.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/mfg_bios_reset.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/SATA.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/SATA.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/sd_hwdetect, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/sd_hwdetect" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/sd_VMwaredetect, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/sd_VMwaredetect" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/unsupported.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:36 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/unsupported.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:36 upgrade_manager.sh|file=./misc/bin/warn.sh, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:37 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/warn.sh" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:37 upgrade_manager.sh|file=./misc/bin/xml, dir=./misc/bin, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin|<LVL::Debug>
09/14/2008 02:32:37 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/bin/xml" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/bin"|<LVL::Info>
09/14/2008 02:32:37 upgrade_manager.sh|file=./misc/data/Catalogue.xml, dir=./misc/data, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/data|<LVL::Debug>
09/14/2008 02:32:37 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/data/Catalogue.xml" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/data"|<LVL::Info>
09/14/2008 02:32:37 upgrade_manager.sh|file=./misc/data/InstallMenuHelp.txt, dir=./misc/data, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/data|<LVL::Debug>
09/14/2008 02:32:37 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/data/InstallMenuHelp.txt" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/data"|<LVL::Info>
09/14/2008 02:32:37 upgrade_manager.sh|file=./misc/data/MainMenuHelp.txt, dir=./misc/data, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/data|<LVL::Debug>
09/14/2008 02:32:37 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/data/MainMenuHelp.txt" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/data"|<LVL::Info>
09/14/2008 02:32:37 upgrade_manager.sh|file=./misc/data/raidcmd.conf, dir=./misc/data, dest_dir=/common/rpm-archive/7.0.1.10000-28/vendor/./misc/data|<LVL::Debug>
09/14/2008 02:32:37 upgrade_manager.sh|Copying "/mnt/source/./Cisco/vendor/./misc/data/raidcmd.conf" to "/common/rpm-archive/7.0.1.10000-28/vendor/./misc/data"|<LVL::Info>
09/14/2008 02:32:37 upgrade_manager.sh|Copying symbolic link files|<LVL::Debug>
09/14/2008 02:32:37 upgrade_manager.sh|Cleanup mounted DVD or ISO|<LVL::Info>
09/14/2008 02:32:37 upgrade_manager.sh|Found mount point, /mnt/source, source filesystem /dev/hda|<LVL::Debug>
09/14/2008 02:32:37 upgrade_manager.sh|Unmount /mnt/source|<LVL::Debug>
09/14/2008 02:32:38 upgrade_manager.sh|Ejecting DVD (/dev/hda)|<LVL::Debug>
09/14/2008 02:32:42 upgrade_manager.sh|Checking free space for the upgrade|<LVL::Info>
09/14/2008 02:32:42 upgrade_manager.sh|Free space check complete|<LVL::Info>
09/14/2008 02:32:42 upgrade_manager.sh|Upgrading platform|<LVL::Info>
09/14/2008 02:32:42 upgrade_manager.sh|/common/rpm-archive/7.0.1.10000-28/base_scripts/upgrade_os.sh|<LVL::Debug>
09/14/2008 02:32:42 upgrade_manager.sh|-r-xr-xr-x 1 root root 83620 Sep 14 02:16 /common/rpm-archive/7.0.1.10000-28/base_scripts/upgrade_os.sh|<LVL::Debug>
09/14/2008 02:32:42 upgrade_manager.sh|Invoking OS upgrade script|<LVL::Info>
09/14/2008 02:32:42 upgrade_manager.sh|/common/rpm-archive/7.0.1.10000-28/base_scripts/upgrade_os.sh basepath=/common/rpm-archive/7.0.1.10000-28|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|(CAPTURE) Parse argument basepath=/common/rpm-archive/7.0.1.10000-28|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|(CAPTURE) Initialize logging|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/check_root_cron_job.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/configure_core_and_syslogd.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/create_jdk_links.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/disable_ntp_from_dhcp.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/disable_services.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/fix_issue.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/initialize_logging.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/install_master_rpm.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/install_platform_prefs.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/ipmi_service.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/net-snmp_service.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/nscd_service.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/product_info.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/relocate_java.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/setup_java_api.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/setup_root_access.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/setup_services.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/swap_nic_if.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/TEMPLATE.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/temp_workaround.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/update_install_conf.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/update_iptables.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/update_rc_sysinit.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Calling "source /common/rpm-archive/7.0.1.10000-28/install/setup/utils.sh"|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|Upgrade OS RTMTStart|<LVL::Notice>
09/14/2008 02:32:42 upgrade_os.sh|Upgrade OS starting|<LVL::Info>
09/14/2008 02:32:42 upgrade_os.sh|Initialize internal data|<LVL::Info>
09/14/2008 02:32:42 upgrade_os.sh|Initialize install.conf variable|<LVL::Debug>
09/14/2008 02:32:42 upgrade_os.sh|/common/rpm-archive/7.0.1.10000-28/install.conf does not exist|<LVL::Error>
09/14/2008 02:32:42 upgrade_manager.sh|Platform upgrade failed|<LVL::Error>
09/14/2008 02:32:42 upgrade_install.sh|Cleaning up download...|<LVL::Info>
09/14/2008 02:32:42 upgrade_install.sh|Removing /common/download/7.0.1.10000-28|<LVL::Info>
09/14/2008 02:32:42 upgrade_install.sh|Cleaning up rpm_archive...|<LVL::Info>
09/14/2008 02:32:42 upgrade_install.sh|Removing /common/rpm-archive/7.0.1.10000-28|<LVL::Info>
09/14/2008 02:32:46 upgrade_install.sh|CSA Status = 0|<LVL::Debug>
09/14/2008 02:32:46 upgrade_install.sh|/etc/init.d/ciscosec start|<LVL::Info>

-To eliminate the questions about "why did you use the apply patch mechanism" we will Proceed to upgrade UC 7 to a later release UC 7.0.1.11000-2.
To do this we will navigate to Cisco Unified OS Administration menu
-Select software upgrades
-Select Install/Upgrade
-Insert the DVD containing the UC 7.0.1.11000-2 patch
-Select Source* DVD/CD
-Enter "\" for the Directory field
-Select Next
A message will appear
****************************************************************
Status: Ready
Software Location
Options/Upgrades* LOCAL_UCSInstall_UCOS_7.0.1.11000-2.sgn.iso
****************************************************************
-Select Next
A message appears
****************************************************************
Status Warning: To ensure the integrity of the installation file, please verify the MD5 hash value against the Cisco Systems web site
Warning: A backup is highly recommended before proceeding
File Checksum DetailsFile LOCAL_UCSInstall_UCOS_7.0.1.11000-2.sgn.iso
MD5 Hash Value -
Version InformationCurrent Version 7.0.0.39771-4
Upgrade Version 7.0.1.11000-2
() Reboot Options Reboot to upgraded partition
(*) Do not reboot after upgrade
CANCEL NEXT

*************************************************************************************

-I will select the "Do not reboot after upgrade" option and click NEXT -After about an hour and 10 minutes the Upgrade process completed and a message appear
********************************************************************
Installation StatusFile LOCAL_UCSInstall_UCOS_7.0.1.11000-2.sgn.iso
Start Time Sun Sep 14 12:03:59 EDT 2008
Status Complete
********************************************************************
-To confirm the upgrade, I use my SSH client to connect to the Unified Communications
Manager Console and issue the following commands.
admin: show version active
Active Master Version: 7.0.0.39771-4
Active Version Installed Software Options:
No Installed Software Options Found.
admin:show version inactive
Inactive Master Version: 7.0.1.11000-2
Inactive Version Installed Software Options:
No Installed Software Options Found.
-Apparently the new patch have successfully applied to Unified Communications Manager.
Now we still need to tell Unified Communications Manager to reboot using the new
Release, because when we started the upgrade process we told Unified Communications
Manager not to reboot after the upgrade has completed, to do this I will use my SSH client to the
Unified Communications Manager Console and issue the following commands
Admin :utils system switch-version
Active Master Version: 7.0.0.39771-4
Inactive Master Version: 7.0.1.11000-2
-If you are switching to an earlier release, you must run:
utils dbreplication reset all
from the publisher after all the nodes are switched over.
Do you really want to switch between