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USB ports strange problem?

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3 Votes
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USB ports strange problem?

Kerah
i have a Toshiba satellite C650 lap top win7 operating system and the problem with the USb ports as described
- when i connect my mouse its OK and there are no problem
- when i connect my stack flash, its OK to explore the contents
- when i try to copy from the flash drive to my lap the USb ports gets out of use and i must restart my lap to get it back in use.
- i have checked the drivers for the USB and it was OK
- i have reinstalled the operating system but the problem stilled in apperance
- if any one face this problem before please lets discuss
  • +
    1 Votes
    aravind.pk

    Sometimes, its weird to see that certain Flash drives or External HDDs comes with an installation CD/DVD whatever. I wonder why this is required when those are USB devices or USB enabled. Sometimes, certain flash drives uses USB services, may be, for security purposes on the contents of ur flash drive. So,check if any and try install those. Again, not sure this would help but lets try out that.

    BTW, a general question here... if the question is answered, will that be marked as answered so that the question need not to be answered by anyone else?

    +
    1 Votes
    Awahili Guni

    I know these folks and like myself; we are certified Experts to Masters - and if one looks, they are posting a negative on every single Certified Expert / Master's recommendation and suggestion?

    I find this absolutely an insinuating insult; unless we have a "TROLL" in here?

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    1 Votes
    Awahili Guni

    TWO MORE THINGS - One you can do and another if you are not comfortable in doing the first; then try the second:

    First - create a restore point before proceeding - it is easier to go to Control Panel - System - then System Protection and create a restore point faster this way than anything else, just click, click, click and go - name it whatever you want, then I suggestthat you copy and paste if all possible print it out or write it down because it isn't complex or complicated.

    Go to Start - Control Panel, to your Hardware Devices; scrolling down - look for ALL of your USB PORTS - right click, a pop up box will appear:

    (Do this one at a time)

    On the tab panel (usually the last one in most cases but sometimes it's the first one in "advanced" - but take your time to locate it), look for the Driver Info with the options (because some are in the Normal Mode and others run in the Classic Mode is the reason why I am posting in this method). Click on Driver Update, if it asks for a disk, ignore, select Windows Update or let Windows Automatically locate it for you which would include Windows Update. If it says that the driver you have is the best driver or is the updated driver.

    Go to the next one and repeat it until you have completed the list of the USB Ports.

    Remain online - making sure you are connected via Direct Connect (e.g. like cable connection rather than Wi-Fi / Wireless) running on the adapter (power source) and not battery.

    Now in that hardware list - delete them, and reboot; when you return back online - Windows 7 will automatically will install new hardware, you will see this icon on the lower right (standard mode unless you have tweaked it); then go to Windows Update and run a Manual Mode of Windows Update which will automatically search for updates.

    Much of the time, this resolves the issue.

    Sometimees Windows Diagnostics aka "Windows Trouble Shooting" will automatically appear if there were issues or problems. There is another alternate mode if you do not feel comfortable in doing this:

    Go to Microsoft's website and type in FIX IT - click on Windows - Select OS Version of 7 - Option Hardware and Devices, install the program and let it run and repair the issues for you.

    While it will always create a restore point; in case it didn't "fix It" - but it is handy because 99.9% of the time, it does work!

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    1 Votes
    .Martin.

    shorting ports? I had the same problem on a laptop that the USB was shorting, and giving the exact same problems. you could get it replaced with a new port, but that would quite expensive.

    +
    1 Votes
    Awahili Guni

    He may be right on the dot - Shorting ports; I don't know why any of us didn't think of that one before.

    Kudos for you for posting that one Martin!

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    0 Votes
    TheChas

    We have experienced a few different USB flash drives that do not work with Windows 7 and can even end up with a blue screen.

    If the system the USB drive works on is running an older version of Windows, I would start to consider that it might be a compatibility issue between the OS, USB controller and the flash drive.

    I would see if a different make or model flash drive works with your laptop.

    We contacted the manufacture of one of our flash drives and they provided a work-around using compatibility mode when initializing the specific model of drive.

    Chas

    +
    0 Votes
    tazyx

    Hi,
    Check this out:
    http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=65584
    http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=65823
    http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=65835
    They have problems with MB, implementation of chipset is POOR ....
    "I got a bad news for you, C650 has a little problem. It suhtsdown the USB ports to prevent over current damage, but C650 do this too early, so if I were you, I take it to an ASP for motherboard replacement.The revisioned one works fine."
    Go to change MB if it is still in warranty.
    If not ... buy other brand (Acer, Asus, Lenovo, MSi).
    Good luck.

  • +
    1 Votes
    aravind.pk

    Sometimes, its weird to see that certain Flash drives or External HDDs comes with an installation CD/DVD whatever. I wonder why this is required when those are USB devices or USB enabled. Sometimes, certain flash drives uses USB services, may be, for security purposes on the contents of ur flash drive. So,check if any and try install those. Again, not sure this would help but lets try out that.

    BTW, a general question here... if the question is answered, will that be marked as answered so that the question need not to be answered by anyone else?

    +
    1 Votes
    Awahili Guni

    I know these folks and like myself; we are certified Experts to Masters - and if one looks, they are posting a negative on every single Certified Expert / Master's recommendation and suggestion?

    I find this absolutely an insinuating insult; unless we have a "TROLL" in here?

    +
    1 Votes
    Awahili Guni

    TWO MORE THINGS - One you can do and another if you are not comfortable in doing the first; then try the second:

    First - create a restore point before proceeding - it is easier to go to Control Panel - System - then System Protection and create a restore point faster this way than anything else, just click, click, click and go - name it whatever you want, then I suggestthat you copy and paste if all possible print it out or write it down because it isn't complex or complicated.

    Go to Start - Control Panel, to your Hardware Devices; scrolling down - look for ALL of your USB PORTS - right click, a pop up box will appear:

    (Do this one at a time)

    On the tab panel (usually the last one in most cases but sometimes it's the first one in "advanced" - but take your time to locate it), look for the Driver Info with the options (because some are in the Normal Mode and others run in the Classic Mode is the reason why I am posting in this method). Click on Driver Update, if it asks for a disk, ignore, select Windows Update or let Windows Automatically locate it for you which would include Windows Update. If it says that the driver you have is the best driver or is the updated driver.

    Go to the next one and repeat it until you have completed the list of the USB Ports.

    Remain online - making sure you are connected via Direct Connect (e.g. like cable connection rather than Wi-Fi / Wireless) running on the adapter (power source) and not battery.

    Now in that hardware list - delete them, and reboot; when you return back online - Windows 7 will automatically will install new hardware, you will see this icon on the lower right (standard mode unless you have tweaked it); then go to Windows Update and run a Manual Mode of Windows Update which will automatically search for updates.

    Much of the time, this resolves the issue.

    Sometimees Windows Diagnostics aka "Windows Trouble Shooting" will automatically appear if there were issues or problems. There is another alternate mode if you do not feel comfortable in doing this:

    Go to Microsoft's website and type in FIX IT - click on Windows - Select OS Version of 7 - Option Hardware and Devices, install the program and let it run and repair the issues for you.

    While it will always create a restore point; in case it didn't "fix It" - but it is handy because 99.9% of the time, it does work!

    +
    1 Votes
    .Martin.

    shorting ports? I had the same problem on a laptop that the USB was shorting, and giving the exact same problems. you could get it replaced with a new port, but that would quite expensive.

    +
    1 Votes
    Awahili Guni

    He may be right on the dot - Shorting ports; I don't know why any of us didn't think of that one before.

    Kudos for you for posting that one Martin!

    +
    0 Votes
    TheChas

    We have experienced a few different USB flash drives that do not work with Windows 7 and can even end up with a blue screen.

    If the system the USB drive works on is running an older version of Windows, I would start to consider that it might be a compatibility issue between the OS, USB controller and the flash drive.

    I would see if a different make or model flash drive works with your laptop.

    We contacted the manufacture of one of our flash drives and they provided a work-around using compatibility mode when initializing the specific model of drive.

    Chas

    +
    0 Votes
    tazyx

    Hi,
    Check this out:
    http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=65584
    http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=65823
    http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=65835
    They have problems with MB, implementation of chipset is POOR ....
    "I got a bad news for you, C650 has a little problem. It suhtsdown the USB ports to prevent over current damage, but C650 do this too early, so if I were you, I take it to an ASP for motherboard replacement.The revisioned one works fine."
    Go to change MB if it is still in warranty.
    If not ... buy other brand (Acer, Asus, Lenovo, MSi).
    Good luck.