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What resources do we have for issues with the TR site itself?

By JLogan3o13 ·
I recently encountered an issue where, out of the blue, all of my newsletters stopped showing up. I have attempted to unsubscribe and re-subscribe to all of them, and even direct to a different email address, all to no avail. I have scoured the site up and down, and don't find any source of help beyond the FAQ link. Am I blind, or is there not a way to engage someone from TR on these kinds of issues?

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All Answers

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the site has been going through

by PurpleSkys In reply to What resources do we have ...

some upgrades today....or were you having issues on other days as well?

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The My Account is the only place you could make changes

by OH Smeg In reply to What resources do we have ...

But having said that the Web Site is undergoing gradual development and for a time last month to early this month Alerts to Subscribed Threads has been unavailable though Newsletters have not been involved.

Also as Purple says the Site has some Upgrades scheduled today which may prevent you making any changes, other changes could have been in effect previously depending on the day.

Col

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Reponse To Answer

by JLogan3o13 In reply to The My Account is the onl ...

Thanks for the information. The issue has been going on for a couple weeks. Based on your responses, I have unsubscribed from all newsletters, and then subscribed to just one daily newsletter. I will give it a couple days to see if these start showing up again.

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