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What's the best way to remove virus or malware from a workstation?

By hpum ·
One of my workstations is infected with the Trojan.Gendal virus. How do I remove it so It will not infect our domain server and network in general?

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There seems to be several versions of this infection

by OH Smeg In reply to What's the best way to re ...

So without knowing exactly which one you have I would hit the system with a Rescue Disc to scan for infections. I personally like F Secure but any of the Rescue Disc's listed in this TR Article will work

http://www.techrepublic.com/blog/security/rescue-cds-tips-for-fighting-malware/3803

Col

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Also you can use UBCD4win

by markp24 In reply to What's the best way to re ...

Hi I like TRK's cd and UBCD4win bothat are great for this typ eof work as well as the items listed in OH Smegs note.

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What's the best way to remove virus or malware from a workstation?

by snauc In reply to What's the best way to re ...

Beside that you can use Malwarebytes - this will also solve the problem - here is the link:
http://www.emsisoft.com/en/malware/?Trojan.Win32.Gendal.4981096
Removal instructions for Trojan Gendal 4981096:

To delete this malware infection, please download and install Emsisoft Anti-Malware. Run a full scan on all drives and move all detected items to the quarantine.
Regards !
Joseph Snauc - Technology For Sick Computers - http://www.snauc.webs.com

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It's an opportunity

by ivank2139 In reply to What's the best way to re ...

Wipe the disk and refresh the OS with a new install. Then do a selective restore of Data only from backups. It is a chance to test your backups. Also consider reorganizing the disk and partitions so that next time it is even easier to "refresh" the OS without loosing any data. With some care in planning you should be able to isolate the OS and applications from data files.

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Most Malware will block removal Software

by reviewsgirl In reply to What's the best way to re ...

I have had many struggles trying to install virus removal software because most infection are built to block them it make for a difficult virus removal. I always prefer to remove them with software, I'd rather blame them if something goes wrong. So when I found the new free tool that stops viruses from running and lets me install any program I want, my days got a lot easier. Here is where you can find it <a href="http://www.spywarehelpcenter.com/nuke-m/" target="_blank">nuke-M</a> and here is a great source for the latest reviews on <a href="http://www.bestantivirus2012.com/" target="_blank">Best Antivirus Software 2012</a>

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