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Where can I find IT employee auditing reports and tools?

By JamieFisher ·
More and more when I go to a client I am asked to audit ???IT???; processes, procedures, employees. While I think I have a great understanding of how "IT" works I don't know that I have the tools I need to give an Employee Scorecard. For example one client would like me to assess their IT department and report to him how his IT compares to the rest of the world. Does he have the right guys, what are the areas of development for his employees, what are their strengths, is their equipment adequate to meet their need, etc. While I have always been the right guy to ask about equipment and procedures, I haven???t really spent much time interviewing and assessing employees. Does anyone know where I can find tools and examples of this type of assessment?

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COBIT is a good place to start, also consider ITIL Framework

by robo_dev In reply to Where can I find IT emplo ...

Cobit and ITIL are all about best practices. Either the organization has the governance, controls, and best practices in place, or they don't.


Cobit Info pasted below:

COBIT is a complete, internationally accepted process framework for IT that supports business, IT executives and management in their definition and achievement of business and related IT goals by providing a comprehensive IT governance, management, control and assurance model.

http://www.isaca.org/About-ISACA/Press-room/Pages/COBIT-Fact-Sheet.aspx

About COBIT

COBIT describes IT processes and associated control objectives, management guidelines (activities, accountabilities, responsibilities and performance metrics), and maturity models. Additionally, it supports enterprise management in the development, implementation, continuous improvement and monitoring of good IT-related practices.

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