Question

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Why can't I access www.google.com?

By tomerms ·
I am running Windows XP Home Edition SP3, AVG 9.0, Malwarebytes, SuperAnts, Adaware, IOB360. I can access any and all websites except "www.google.com". I cannot ping google, but I can ping gmail and google.mail.com. It sounds to me like I have malware or a virus that has highjacked my browser (IE8). I have ran all the above programs in normal mode and safe mode, and they only find tracking cookies. When I type www.google into the address bar, AVG and yahoo bring up there listings of links for google, but when I click on one of those links the browser tells me that this webpage cannot be displayed. Has anyone else had a problem like this? Any help would be grateful ladies and gentlemen, Thanks,

Marlon Tomera

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Re: Why can't I access www.google.com?

by cliff680 In reply to Why can't I access www.go ...

Have you tried clearing your Internet Cache?

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Clearing Internet Cache?

by tomerms In reply to Re: Why can't I access ww ...

Now are you talking about clearing the temp files, web history and cookies?

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Re: Clearing Internet Cache?

by cliff680 In reply to Clearing Internet Cache?
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Firefox

by SPC_TCOL In reply to Why can't I access www.go ...

did you try an different browser like Firefox?
You should use a different browser anyway.

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Trying a different browser.

by tomerms In reply to Firefox

No I did not, and I really don't like Firefox, to used to IE. I might try and give a shot. Thanks

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Firefox

by SPC_TCOL In reply to Trying a different browse ...

But you know that Firefox is safer then IE, not that it's safe, but safer.

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Try without the DNS

by SteveCCC In reply to Why can't I access www.go ...

Try to access the site directly: 74.125.67.100

If it works then you probably have an issue with your DNS. go to your control panel and select Network connections then right click on Local Area Connection and choose properties. After that select Internet Protocol TCP/IP and go into those properties and verify your DNS is set to auto obtain. Might as well ensure your IP is also on auto even if going through a router IMO.

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Try without the DNS.

by tomerms In reply to Try without the DNS

I tried the IP address directly in the address bar, and got nowhere. Then I tried to ping the IP address and had 100% packet loss. Thanks,

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DNS

by fox2002152003 In reply to Try without the DNS

Please check the DNS (Primary and Alternate) and also double check with your firewall.

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See if this helps

by Jacky Howe In reply to Why can't I access www.go ...

Click Start, Run type cmd and press Enter.

type netsh winsock reset at the command prompt, and then press ENTER.

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