Question
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Topic
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why does my workstations lose connection to server?
LockedWe have 7 workstations running Windows XP connected to a server running Windows Server 2003.
We use Sage Business Works to run the business. Near the end of the day (roughly 4pm to 5pm) Business works will often error and become unusable. The main errors received are
“Cannot Locate DB directory (SMSystemTasks)”
and when attempting to print to the printer on the network:
“SMError Messages; RPC Server is unavailable.”
All of our data backup and virus scans have been moved to after midnight to rule them out as a cause. We have replaced our switch to rule that out as a problem as well.
The odd part is, if a workstation is restarted at any point during the day that pc does not run into these errors. Also the earlier a workstation is turned on in the morning, the earlier the errors occur in the afternoon.
I thought it might have been an IP leasing issue so i dedicated the address for my pc but the problem still occurs. A friend told me it could be a time sync issue but i am not sure how to monitor that.
Also, we have no issues surfing the internet when these problems occur. But saving a document to a shared folder is also affected during the errors.
If you have any input or questions please let me know. Any help you might provide would be greatly appreciated.