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  • #2080002

    windows 98 can’t shutdown

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    by elin ·

    I have few computers running with windows 98, but whenever we try to shutdown, it can’t shutdown, it stay on the windows 98 shutdown screen. Can anyone give me suggestion what may be the problem?

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    • #3903516

      windows 98 can’t shutdown

      by ccsbz ·

      In reply to windows 98 can’t shutdown

      If you are running windows 98 or 98se use win95 drivers for VGA or NIC.

      • #3792695

        windows 98 can’t shutdown

        by elin ·

        In reply to windows 98 can’t shutdown

        The question was auto-closed by TechRepublic

    • #3903512

      windows 98 can’t shutdown

      by tmr ·

      In reply to windows 98 can’t shutdown

      Hi, there are many answers, reloading windows (with or without a deltree) is one of the most extreme. Changing msdos.sys to stop fast shut down. One of the easiest, check for memory resident programs (ctrl+alt+del) other than systray and explorer. Old Laser Printer drivers and system enhancement and monitoring being likely culprits. Above all having a strategy of ghosting a hard drive in optimal condition and backing up all data. If this or any other even problem occurs, pull out the cd and restore, back up and perfect within 30minuates. DSR dsr100@bigfoot.com

      • #3792696

        windows 98 can’t shutdown

        by elin ·

        In reply to windows 98 can’t shutdown

        The question was auto-closed by TechRepublic

    • #3903511

      windows 98 can’t shutdown

      by tmr ·

      In reply to windows 98 can’t shutdown

      Hi, there are many answers, reloading windows (with or without a deltree) is one of the most extreme. Changing msdos.sys to stop fast shut down. One of the easiest, check for memory resident programs (ctrl+alt+del) other than systray and explorer. Old Laser Printer drivers and system enhancement and monitoring being likely culprits. Above all having a strategy of ghosting a hard drive in optimal condition and backing up all data. If this or any other even problem occurs, pull out the cd and restore, back up and perfect within 30minuates. DSR dsr100@bigfoot.com

      • #3792697

        windows 98 can’t shutdown

        by elin ·

        In reply to windows 98 can’t shutdown

        The question was auto-closed by TechRepublic

    • #3903510

      windows 98 can’t shutdown

      by carolhung ·

      In reply to windows 98 can’t shutdown

      I agree with tmr@visto.com that there are many reasons why window 98 cannot shutdown, but I think most likely is you need to disable fast shutdown. You can click run, type Msconfig, click advanced and select disable fast shutdown.. For details, visit windows help, then troubleshooting. There are five or six alternate options that you can check.

      • #3792698

        windows 98 can’t shutdown

        by elin ·

        In reply to windows 98 can’t shutdown

        The question was auto-closed by TechRepublic

    • #3903472

      windows 98 can’t shutdown

      by coon ·

      In reply to windows 98 can’t shutdown

      Another problem if you are running a Virus Scan and the scan is set to scan “A” drive on shut down this could hang Win 98. I have also seen this with Win 95.

      • #3792699

        windows 98 can’t shutdown

        by elin ·

        In reply to windows 98 can’t shutdown

        The question was auto-closed by TechRepublic

    • #3903460

      windows 98 can’t shutdown

      by gregc ·

      In reply to windows 98 can’t shutdown

      This is one of the things service pack 1 fixes.

      • #3792700

        windows 98 can’t shutdown

        by elin ·

        In reply to windows 98 can’t shutdown

        The question was auto-closed by TechRepublic

    • #3903395

      windows 98 can’t shutdown

      by cybrpunk ·

      In reply to windows 98 can’t shutdown

      There are actually a number of things that Microsoft recommends for resolving this problem.

      1. If you are running McAfee VirusScan 4.x+ it is necessary that you disable the VirusScan scheduler.

      2. Your motherboard may not support PCI IRQ steering. Check with the motherboard manufacturer and if it is not compliant open up device manager and uncheck the box to use IRQ Steering in the PCI Bridge device.

      3. You may have a video card that requires a real mode IRQ assigned. Check with the card manufacturer to verify if it is required and if so set the BIOS to assign an IRQ to the VGA card.

      4. It is possible that the BIOS on the motherboard you are using is not fully compatible with Windows 98. Restart the computer in “Safe Mode Command Prompt Only” and rename the file BIOS.VXD in \Windows\system to BIOS.OLD, restart the computer and attempt a shutdown. If this resolves the problem contact the Motherboard manufacturer for a BIOS update.

      5. There is an update that addresses shutdown issues

      • #3792701

        windows 98 can’t shutdown

        by elin ·

        In reply to windows 98 can’t shutdown

        The question was auto-closed by TechRepublic

    • #3903393

      windows 98 can’t shutdown

      by nykon ·

      In reply to windows 98 can’t shutdown

      Try deactivating active desktop if it is running as this is known for causing windows to hang on shutdown.

      • #3792702

        windows 98 can’t shutdown

        by elin ·

        In reply to windows 98 can’t shutdown

        The question was auto-closed by TechRepublic

    • #3903245

      windows 98 can’t shutdown

      by maxim v. efimov ·

      In reply to windows 98 can’t shutdown

      Man visit the winodws update site an there you will find out patch for shutdown issue in Win98. All you have to do is to click Windows Update icon in the start Menu…the download file is about 160K.

      • #3792703

        windows 98 can’t shutdown

        by elin ·

        In reply to windows 98 can’t shutdown

        The question was auto-closed by TechRepublic

    • #3903017

      windows 98 can’t shutdown

      by robert w. ·

      In reply to windows 98 can’t shutdown

      I had same problem before, try the Shutdown troubleshooter in Start –> Help. With my computer, i had to disable quick shutdown in msconfig. In Start –> Run type msconfig. In the frist tab, disable that quick shutdown or something like that. Click on OK then reboot the sys.

      • #3792704

        windows 98 can’t shutdown

        by elin ·

        In reply to windows 98 can’t shutdown

        The question was auto-closed by TechRepublic

    • #3899061

      windows 98 can’t shutdown

      by matthew ·

      In reply to windows 98 can’t shutdown

      i agree with answer 1… tis the quick fix. and all the rest just take too much time. The patch has worked on the last 5 computers i have used it on. if it works … why look for other alt…
      Thanks Matt

      • #3792705

        windows 98 can’t shutdown

        by elin ·

        In reply to windows 98 can’t shutdown

        The question was auto-closed by TechRepublic

    • #3792694

      windows 98 can’t shutdown

      by elin ·

      In reply to windows 98 can’t shutdown

      This question was auto closed due to inactivity

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