+ 0 Votes Boot your Dell with a Linux live CD and see if you can access the drive data. dave 1 year ago Also, I've had some problems with certain drives using the external enclosures. Do you have another drive you can test it with? Try a different USB port on your Dell. I once had desktop that failed to support external drives when you used the front USB ports, but the rear ones worked fine. For Linux, try Mint or Ubuntu.