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Windows XP Help & Support problem?

By fredsc ·
What do you do if Windows XP is suddenly not available and I cannot get any anwers from MS
to get it replaced.

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All Answers

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Could you

by Jacky Howe In reply to Windows XP Help & Support ...

give us a few details about your predicament. What has happened to get you into your current situation. Details about your PC would also help.

Rob

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Suddenly no help & Support

by fredsc In reply to Could you

On my windows xp when you go to Hep & support
Its simply not there why I don't know.
It would appear to me to be a file missing on the OS and trying to get it back.
I have no idea why its happen even defraging is not there.

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See if this helps

by Jacky Howe In reply to Suddenly no help & Suppor ...

Restart the PC in Safe Mode and turn off System Restore. Run stng380.exe. When it is finished resart in Safe Mode again and run Spybot.

Download Spybot - Search & Destroy 1.5.2 and install it. Update it. http://www.safer-networking.org/en/download/index.html

Download Stinger http://vil.nai.com/vil/stinger/stinger.htm

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info

by shasca In reply to Windows XP Help & Support ...

What, if anything happens when you press the F1 key?

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Finding Help & Support

by fredsc In reply to info

Pressing F1 just brings up Internet explorer
not the full page on Help & support when you push the start button.
The title is there but nothing else when you hit it.

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If that happens then post your problems on here.

That is what we are here for. :)
If you can not get an answer from Microsoft you might get the answer here, so give us a call (post). :)

Please post back if you have any more problems or questions.

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