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  • #2249048

    windows xp repair nightmare. Please help

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    by ernest_cheng ·

    Hi,
    Please help as i am out of ideas. I’m working on an IBM R32 laptop running xp pro. It was constantly freezing so i ran the repair option off the install disk. After the first reboot following the copy of the files from the disk, it crashed with an 0x7e bsod. I tried to enter safemode but it wont allow it because it still wants to continue the installation setup and wont let safemode run. (I suspect the video driver is the problem and want to update it under safemode). Is there a way i can stop the continuation of the setup process? I’ve tried enabling VGA and using the last known good configuration but neither worked. Can i do a restore from the dos prompt? And is there an easy way to replace the video driver from the dos prompt? I’ve tried using the recovery console using bootcfg /rebuild with no success. I’m not too familiar with the recovery console so i’m not sure what else i should try. Please help. I can provide additional information along with what else i’ve tried (can’t remember, too many), if neccessary.

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    • #3288127

      Clarifications

      by ernest_cheng ·

      In reply to windows xp repair nightmare. Please help

      Clarifications

    • #3288109

      Use a live CD

      by zlitocook ·

      In reply to windows xp repair nightmare. Please help

      Like UBCD, BartPE or others they run in memory not the hard drive. They will let you have access to the NTFS to fix, add or run spyware ect. Put the new video driver on CD or a USB key and try to install it from there.

      • #3288105

        Use a live CD

        by ernest_cheng ·

        In reply to Use a live CD

        Will i need to edit the boot.ini file or anything? Is it as easy as just copying the new driver into the system32 folder? Thanks for helping, greatly appreciated.

    • #3288103

      Ready, fire, aim!

      by budhascott ·

      In reply to windows xp repair nightmare. Please help

      You took just about the worst course of action to ‘fix’ the problem, short of a format. The problem was most likely spyware, or some sort of malware or other software problem that could have been easily corrected.

      Well, tell us anything else, such as filename or driver, that shows up as causing the 0x7E BSOD. In some situations, you should choose the blue pill.

      • #3288071

        Ready, fire, aim!

        by ernest_cheng ·

        In reply to Ready, fire, aim!

        I did try using Norton’s emergency repair tool (NED) to boot and scan the laptop but it didn’t find anything. Do you think NED’s just not detecting it? I still suspect an incorrect display driver is at fault. Anyway, the BSOD only listed the codes. No filenames or driver names given. (it wouldn’t be Microsoft if it did) The codes listed are as follow: 0x0000007E (0xc000005, 0x8050D06C, 0xF898DA80, 0xF898D780)

        And i do appreciate your help.

      • #3288070

        Ready, fire, aim!

        by ernest_cheng ·

        In reply to Ready, fire, aim!

        I did try using Norton’s emergency repair tool (NED) to boot and scan the laptop but it didn’t find anything. Do you think NED’s just not detecting it? I still suspect an incorrect display driver is at fault. Anyway, the BSOD only listed the codes. No filenames or driver names given. (it wouldn’t be Microsoft if it did) The codes listed are as follow: 0x0000007E (0xc000005, 0x8050D06C, 0xF898DA80, 0xF898D780)

        And i do appreciate your help.

      • #3289504

        Ready, fire, aim!

        by holmescd ·

        In reply to Ready, fire, aim!

        I just realized how old this thread is, and that you’ve probably already resolved your issue one way or another.

        But anyway, I tend to agree with BudhaScott’s analysis that the problem causing the slowdown was probably malware of some sort, and that sometimes you should just take the blue pill (format the drive and reinstall the OS).

        Since the system is already hosed up, the best recourse (IMHO) would be to backup the files on the drive if the user can’t live without them, and reformat the drive (not the quick method) and reinstall Windows. This will likely give you the best bang for your buck, or in this case the best return on your time investment. That way you are pretty well assured that the system will be as stable as it can ever get when you’re done with it.

        Regarding malware, no one program will ever find/remove it all, you need a “suite” of utilities to handle different types of malware. In addition to a good antivirus program my personal choices of free programs are:
        1. LavaSoft’s AdAware (when licensing permits it’s use)
        2. Spybot Search and Destroy
        3. SpywareBlaster
        4. AVG AntiSpyware (used to be called Ewido)
        5. A-Squared
        6. I used to use Giant AntiSpyware, but Microsoft bought it and now calls it Windows Defender. Since the new owners took charge this program has found few infections for me, and I sometimes don’t even install it any more.

        Good luck!

    • #2491982

      possible answer

      by dj_viper2020 ·

      In reply to windows xp repair nightmare. Please help

      did you try reinstalling the OS that could fix the problem, but only if it comes down to that

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