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Wondering the best way to supplement my education...

By scmgithd ·
I currently have only an AAS in Accounting and Business Managment and another in Microcomputer Specialist.

I've managed to work my way into an IT position because of my experience. My title is IT Coordinator but I'm the first IT person my company has ever had and I support four clinics with approx 250 people.

I really need to learn more about servers/networking. My strengths are user support, pc maintenance and the AS/400.

An overview of what we have: two Windows 2003 servers with one running MSDE for Great Plains, the clinics are connected through T1 and dedicated telephone lines, the practice management software is stored on the AS/400.

Any advice would be welcome. I'm not sure which direction to head. Thanks very much!

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Net+ and more

by gralfus In reply to Wondering the best way to ...

The Network+ cert training has really good foundational networking information. Even if you never get the cert, the information you get in studying for it is valuable. I went further and did Cisco's CCNA, after which the Net+ was a breeze.

For servers, you could try Server+, but I can't speak from experience there.

It really galls me the way companies are acting about IT these days. They completely rely on their systems to provide them with high-quality communication, but they don't want to hire a staff to support the infrastructure. One person to support 4 sites is absurd. I was almost hired by a title company as a net admin, and I would have been it for this *region*. Criminy! These companies have got to spend some money and get some decent IT support. I'm thankful to be working for a county gov't. We have 4 people for a Help Desk, 10 mobile techs, 4 network specialists, 3 unix specialists, and 5 "NT" admins. That's the way IT ought to be. (Hmm, sounds like a slogan)

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Thanks for the tip...

by scmgithd In reply to Net+ and more

I can't complain about the company. They hired me in an administrative support position and I slowly worked my way into what I'm doing now. They are supportive of the fact that I only know so much but I have been getting a lot of "What's your background?" lately from the doctors, which makes me uncomfortable.

And the bottom line is that I really need to learn more to really do my job well. Trial and error can only get you so far, you know?

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Here's another tip

by philospher In reply to Thanks for the tip...

You might want to try the NITAS program that's being brought out by compTIA and the Dept. of Labor. The wbsite is www.nitas.us

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