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Word 97 Printing Problem

By dl_dl_dl ·
Win95 + Office97 PE
3 printers installed
When preview any DOC, Word97 will report 'No printer intalled on the system..'
But can print the DOC to default printer.
At the same time, Excel97 runs normal, without any problem, why?

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Word 97 Printing Problem

by john.yust In reply to Word 97 Printing Problem

The follwing is from Microsoft Knowledge Base article Q140754:

CAUSE
=====

These error messages may occur if one of the following conditions is true:

- You do not have a Win.ini file.

-or-

- The Devices section of the Win.inifile is missing.

-or-

- The Devices section of the Win.ini file contains incomplete or incorrect information.

-or-

- The Win.ini file exceeds the 64 KB size limit.

-or-

Note that if you remove the Win.ini, or if itbecomes corrupted, and you then
restart Microsoft Windows 95, a new Win.ini is created. However, the new Win.ini
contains only the Desktop or Embedding sections. The Devices section is
missing.

WORKAROUND
==========

Method 1: Reinstall the Printer Driver
--------------------------------------

When you use this method you create the required information for the Devices section as well as write the correct entries for the Ports, Printer Ports, and Windows sections in the Win.ini.

Method 2: Correc

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Word 97 Printing Problem

by dl_dl_dl In reply to Word 97 Printing Problem

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Word 97 Printing Problem

by crn1inc In reply to Word 97 Printing Problem

look at your printers and sea if thire offline and change the driver if need to
or reinstall printers we hade the same prob
at the county of san diego reinstalling the printers fix that prob.

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Word 97 Printing Problem

by dl_dl_dl In reply to Word 97 Printing Problem

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Word 97 Printing Problem

by Robert Hird In reply to Word 97 Printing Problem

Check to see if Word is looking in the correct area for the printer.ini file. This should be the options or setup.

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Word 97 Printing Problem

by dl_dl_dl In reply to Word 97 Printing Problem

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Word 97 Printing Problem

by dl_dl_dl In reply to Word 97 Printing Problem

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