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Word 97 start-up problem

By cranflake ·
One client has a PC running 98 SE and Office 97. She is on an NT 4.0 network. She loaded APC PowerChute software and now she can't open up Word if she is logged on to the network. If she signs off of the network her Word will operate with no problems. But when logged into the network the flash screen comes up and then immediately goes down. It shows in her task bar as being active and she had to right click and close it. She has reloaded Office and nothing has been repaired. - One strange note - Excel, Access, etc. work fine - It's just Word that won't open. Any suggestions from anyone on how to correct this problem?

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Word 97 start-up problem

by DKlippert In reply to Word 97 start-up problem

Stab in the dark. One suggestion has been:
PowerChute sends out messages that have caused various problems. try inserting the following line in the boot.ini:

multi(0)disk(0)rdisk(0)partition(1)\WINNT4="Windows NT Workstation Version4.00" /noserialmice:com2
Good luck (don't you love the odd ones?)

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Word 97 start-up problem

by cranflake In reply to Word 97 start-up problem

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Word 97 start-up problem

by fenaikh In reply to Word 97 start-up problem

Hi
It happend once to one client here how to do it :
Go to task bar where it is active and right click it then click maxumize.

Good luck

Mohamed

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Word 97 start-up problem

by fenaikh In reply to Word 97 start-up problem

sory fat fingers not "maxumize) but
maximize

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Word 97 start-up problem

by cranflake In reply to Word 97 start-up problem

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Word 97 start-up problem

by cranflake In reply to Word 97 start-up problem

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