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Workstation Service Freezing PC

By Gav@Melbourne ·
For no "known" reason (ie I can't remember doing anything silly) my computer (running XP Pro)started freezing this week. When ever I start Explore, Internet Explorer or right click and select 'New', my system will freeze for about 1 minute. Very frustrating as you can imagine.

After much hunting around (yay for msconfig) I found that when I don't use the Workstation service, I don't get the problem. Naturally however, I need to use this service to connect to the company network etc.

My question is then; is there a way to confirm the integrity/reinstall components for this service? or perhaps there is a deeper unerlying casue that the workstation service is simply triggering? (already tried reinstalling network card and TCP/IP settings)

Any help to aviod a full reinstall would be much appreciated.

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by pierrejamme In reply to Workstation Service Freez ...

You did not mention which type of network you were on or which client you were using. This is crucial!
We login to a NetWare 6 SP3 network here, and some clients behave exactly like you describe. If you are on a NetWare network ask your admin for client 4.83 SP2 with patch "D" or "E". In my opinion and many others this is the only client that will allow browsing, run or search.

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by Gav@Melbourne In reply to

Were using a full Microsoft shop. Windows XP client connecting to a WIndows NT 4.0 domain (cluster).

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by sgt_shultz In reply to Workstation Service Freez ...

hey i am not half as smart as lots of these guys here and i never reinstall. always fixable. logon as administrator and peek in the event viewer on the xp box. you are probably getting 'at least on service failed to start?' go in the event log and give us the error number and the source. if more that one error, give us all of them. just the first red marked ones at the top of the list...right off the top of my head i would try uninstalling and reinstalling the nic...

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by Gav@Melbourne In reply to

No error messages on startup - all services running as normal.

One persistent error listing in Even viewer:
Event Source: W32Time Event I 28
Description: The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are accessible. NtpClient has no source of accurate time.

Interms of troubleshooting i've noted/tried the following:
- Same problem using any login (even administrator)
- My login OK on other machines
- Reinstalled NIC
- Changed cables
- Connected to a different switch
- Renewed IP lease
- Reset IP stack (netshell)
- Dumped IP stack (netwshell)
- Recreated network connection
- Ran registry cleaner/antivirus/spyware cleaner

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by Gav@Melbourne In reply to Workstation Service Freez ...

Point value changed by question poster.

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by DomTyler In reply to Workstation Service Freez ...

I once had the exact same problem as you, fortunately there is a simple solution:
Find an excuse to work late one night, swap the faulty PC with a colleagues, problem solved.
Hope this helps Dom

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by Gav@Melbourne In reply to

Unfortunately, I'm the IT support guy. My PC is a 'little' different to the rest AND I'll only end up having to fix it anyway - nice try though :)

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by Gav@Melbourne In reply to Workstation Service Freez ...

C'mon techies - don't fail me now. I can't handle the freezing and I think... I think I'll have to do a....REINSTALL AAAaaaagggghhhh!!!

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by Gav@Melbourne In reply to Workstation Service Freez ...

This question was closed by the author

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