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XP SP1 Stop code 7E

By bryan.scaife ·
After instaling SP1 on XP Professional on my Fujitsu Siemens laptop I get a Stop Code 7E when rebooting for the first time. There is no reference to the module or service that failed.

I can find no reference for this error message, so any help would be very useful.

I have uninstalled SP1 and system now works okay

Thanks for any help

Bryan Scaife

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XP SP1 Stop code 7E

by mrjay67 In reply to XP SP1 Stop code 7E

You might make sure any possible drivers are updated. The only reference I found on support.microsoft.com was to a driver issue with Logitech itouch and the problem existed at shutdown. I would make sure you have all video, sound input devices, etcupdated to latest drivers. You can try looking in the event log if you havent already. You should be able to get there by looking in your admin tools folder. Stop errors and such usually get reported there. Just wanted to share a possibility.Jason

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XP SP1 Stop code 7E

by bryan.scaife In reply to XP SP1 Stop code 7E

Thanks for the suggestions but I found the same reference on the Microsoft support centre and nearly all my drivers are standard Microsoft. I have also checked the Event log, which was particularly unhelpful as well.

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XP SP1 Stop code 7E

by Caper-MCSE In reply to XP SP1 Stop code 7E

Hi Bryan,

Stop 7e always references 3rd party drivers which have failed to load. As a suggestion on top of your first reply, after making sure that all drivers are up to date, uninstall your antivirus programs such as Norton, McAffee, Zone Labs,etc. Next, at the run command line, type "MSCONFIG" (without quotations) and on general tab, place mark next to selective startup. Then uncheck the "Load Startup Group" items. Say yes when prompted to reboot. After the reboot, you might try again to upgrade to SP1. Antivirus programs may be blocking these drivers from loading into the registry.

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XP SP1 Stop code 7E

by bryan.scaife In reply to XP SP1 Stop code 7E

I had already tried MSCONFIG as you suggested but without success. However with your comment that stop code 7E's refer to third party drivers I started disabling all non Microsoft drivers and hit on the audio drivers from SigmaTel (Microsoft certified as well!)

So the system now boots

Many thanks

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XP SP1 Stop code 7E

by bryan.scaife In reply to XP SP1 Stop code 7E

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