Question

Locked

yet another remote desktop issue...

By ball.chris ·
I have been looking through tuns of posts on getting remote desktop working and have not found any to sove my issue.

My set up:
home pc(the one I am trying to connect to)Windows xp pro
2nd home pc(the one I can connect with) Win XP Pro same network
Work pc (would like to connect with but cant) Win xp pro outside network
Other outside pc (also can't connect with) Win xp pro out side network

dlink router
linksys cable modem
comcast internet

What set up i have done:
I have followed the directions from dlink on configuring the router.
http://support.dlink.com/faq/view.asp?prod_id=1324&question=remote+desktop
I have made my home pc a static ip both in the routers interface and in the network configuration. It is in the range of the dhcp addresses.
I have windows firewall disabled currently.
I have my antivirus aswell as other security softwares turned off (as far as I can tell).
I have remote desktop enabled.
I dont think it matters but I have tried with remote assistance enabled and disabled.
Think thats all the set up...

and finnaly The issue:
I am able to connect to my home pc using another pc inside my home network fine but dont care to.
I am trying to access my home pc from work or outside my network but am unable to.
If I bring up remote desktop and enter my ip (I am using my out side ip not 192.168.x.x) I get the following error: The client could not connect to the remote computer. ect.
If I hit the options button (using anyother remote desktop situation I have never had to do it this way) put in my pc name user name password and ip for domain I get the following error: The specified remote computer could not be found. ect.
I have tried the ip x.x.x.x:3389 but also returns an error.


I use remote desktop all the time with work but have never set one up. If I left out any details please ask.

Any ideas?

Thanks!

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All Answers

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Ports

by m307 In reply to yet another remote deskto ...

Did u remember to open the ports on you router?

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maybe

by ball.chris In reply to Ports

Aside from the set up that dlink recomended
http://support.dlink.com/faq/view.asp?prod_id=1324&question=remote+desktop
I was unable to find a way to open the port up. They call it virtual server. i am not sure if this is doing the port forwarding or the opening or both or maybe neither.

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not that either

by ball.chris In reply to maybe

i did find the fire wall config and it auto sets it up but so that does not seem to be it

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nope

by ball.chris In reply to Ports

i turned off the static ip and let it all do the normal dhcp didnt make a diff.

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edited by Moderater

by beth blakley@... In reply to yet another remote deskto ...

edited by moderator

Message was edited by: beth.blakely@...
Posted: 03/23/2007 @ 07:41 (edited 0/23/2007 @ 08:07)

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The fact that

by Dumphrey In reply to yet another remote deskto ...

it works inside the network tells me that its related to the router(s). If your router at work is filtering traffic, you may not be getting to the right port...but then again, you would think RDC would just fail then.
Static Ip addresses on the local computers, did you take the addresses you assigned out of the DHCP pool? Also, under system properties/remote/allow users to connect remotly, did you open the "Select remote users" box and make sure your username is listed? Also check if Win XP firewall is enabled on the local machine (or any other firewall). Also, under options, put in remote ip as computer name, user name passwd as normal, and leave domaine blank if the home computer is not pat of a domaine.

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ill check

by ball.chris In reply to The fact that

i was thinking that It was my route because internal it works and external it does not. pc software should stop both. I also thought it could be my work set up but I did test it on a friends pc with no router. same results.

>Static Ip addresses on the local computers, did you take the addresses you assigned out of the DHCP pool?
I dont belive I did. It is not assigned to another. I am also not sure how to do this I will check tonight.

>under system properties/remote/allow users to connect remotly, did you open the "Select remote users" box and make sure your username is listed?
I did my use is admin so it was by default.

> Also check if Win XP firewall is enabled on the local machine (or any other firewall)
Windows FW is disabled and I think all other security software is as well.

> under options, put in remote ip as computer name, user name passwd as normal, and leave domaine blank if the home computer is not pat of a domaine
returns the error: The client count not connect to the remote PC


Ill check on some of these settings from home tonight thanks.

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router remote access

by ball.chris In reply to yet another remote deskto ...

Is it possible to connect to a router(dlink) from out side the network? I ask this so that I can test or change settings on my home router from work.

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In you router set up

by Dumphrey In reply to router remote access

their should be a remote administration setup option/port/feature. As long as your IP doesnt change on you, it should be accessable through a web browser. Traditionaly I have always used linksys, but Im sure Dlink would have the same feature.

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hum

by ball.chris In reply to In you router set up

well i set that up and it also does not work. wonder if it is a related issue.

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