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A disk read error occurred Press Ctrl+Alt+Del to restart

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A disk read error occurred Press Ctrl+Alt+Del to restart

wilfredvudikaria
Have gor this error and Server cannot boot to Windows. I have diagnosed that the Hard disk cannot be read even from a different working Computer...as its Hard Drive or as an external drive.

I need assistance on how to get it back working or how to retrive data from it.

Most appreciated thanks.

Wili.
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    0 Votes
    Jacky Howe

    It sounds like your hard drive has failed. Check the power connectors and replace the IDE/Sata cable with a known good one. You could try flashing the BIOS.

    If you have data on the drive that needs to be saved and it isn't corrupted you can remove the drive and Slave it to another System or invest in a USB Drive enclosure. You could also boot from a Linux CD to save the information. I don't think that this will help but you can test the drive anyway.

    You can use the Hard Drive Makers Testing Utility to Test the Drive which can be downloaded from below.
    <a href="http://www.hgst.com/hdd/support/download.htm" target="_blank"><u>Hitachi / IBM</u></a>
    <a href="http://support.wdc.com/download/index.asp#dlgtools" target="_blank"><u>Western Digital</u></a>
    <a href="http://www.fel.fujitsu.com/home/drivers.asp?L=en&CID=1" target="_blank"><u>Fujitsu</u></a>
    <a href="http://www.seagate.com/support/seatools" target="_blank"><u>Seagate</u></a>
    <a href="http://www.samsung.com/Products/Hard...ties/hutil.htm" target="_blank"><u>Samsung</u></a>

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    0 Votes
    Jacky Howe

    is to rebuild and restore from your backups.

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    0 Votes
    OH Smeg

    You only have one Option here and that is to send this HDD off to a Specialized Data Recovery House that can recover data from a dead HDD.

    Places like On Track can do this but it's certainly not a cheap option and the more you mess with the drive the harder it will be to perform a successful recovery not to mention you will be making it considerably more expensive for yourself.

    As for the Server replace the HDD and rebuild the Installed OS from the M$ Install Media that was supplied with the server. Ideally if the hardware supports this option you should have a Mirrored RAID Array in place as well to save yourself money in the event of HDD Failures occurring.

    As for Data Recovery Houses I only personally use On Track

    http://www.ontrackdatarecovery.ca/data-recovery-services/

    but you should look in your area for suitable services.

    I know that Seagate offer this service but as I have never used them previously I have no idea of how fast or the costs involved.

    https://services.seagate.com/index.aspx

    However by rebuilding the server and using your Backup's you should get the majority of your Data back and be up and running in under a day.

    Col

  • +
    0 Votes
    Jacky Howe

    It sounds like your hard drive has failed. Check the power connectors and replace the IDE/Sata cable with a known good one. You could try flashing the BIOS.

    If you have data on the drive that needs to be saved and it isn't corrupted you can remove the drive and Slave it to another System or invest in a USB Drive enclosure. You could also boot from a Linux CD to save the information. I don't think that this will help but you can test the drive anyway.

    You can use the Hard Drive Makers Testing Utility to Test the Drive which can be downloaded from below.
    <a href="http://www.hgst.com/hdd/support/download.htm" target="_blank"><u>Hitachi / IBM</u></a>
    <a href="http://support.wdc.com/download/index.asp#dlgtools" target="_blank"><u>Western Digital</u></a>
    <a href="http://www.fel.fujitsu.com/home/drivers.asp?L=en&CID=1" target="_blank"><u>Fujitsu</u></a>
    <a href="http://www.seagate.com/support/seatools" target="_blank"><u>Seagate</u></a>
    <a href="http://www.samsung.com/Products/Hard...ties/hutil.htm" target="_blank"><u>Samsung</u></a>

    +
    0 Votes
    Jacky Howe

    is to rebuild and restore from your backups.

    +
    0 Votes
    OH Smeg

    You only have one Option here and that is to send this HDD off to a Specialized Data Recovery House that can recover data from a dead HDD.

    Places like On Track can do this but it's certainly not a cheap option and the more you mess with the drive the harder it will be to perform a successful recovery not to mention you will be making it considerably more expensive for yourself.

    As for the Server replace the HDD and rebuild the Installed OS from the M$ Install Media that was supplied with the server. Ideally if the hardware supports this option you should have a Mirrored RAID Array in place as well to save yourself money in the event of HDD Failures occurring.

    As for Data Recovery Houses I only personally use On Track

    http://www.ontrackdatarecovery.ca/data-recovery-services/

    but you should look in your area for suitable services.

    I know that Seagate offer this service but as I have never used them previously I have no idea of how fast or the costs involved.

    https://services.seagate.com/index.aspx

    However by rebuilding the server and using your Backup's you should get the majority of your Data back and be up and running in under a day.

    Col