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Acer Aspire 4937 touch-screen volume problems

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Well, thanks for the quick response. And yes, I have checked all the sounds cards drivers and stuff. I just bought it few days back and haven't installed any third-party software yet.

And, I have the warranty, but its very troublesome to go to the service center, queue and wait for whole day just to repair this volume thing. Thus, u guys have any solution for this problem?