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Acer Aspire 4937 touch-screen volume problems

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OH Smeg

But I have not been receiving any Updates for the last week or so.

As this is Under Guarantee I really suggest that you let their Service Center fix the problem as it is possible that you could void the warranty if you start changing things.

Just make sure to Backup any Data on the system as it is possible that the Drive may need to be reimaged and if that is the case you will loose anything on the drive.

As you have yet to install anything Hopefully you have some form of Updated AV Product running there should be no software issues which are causing this but it is possible that something that the maker supplied is causing the problem. If that is the case they will know about it and have a workaround for the issue.

Col