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Adobe Acrobat Error Missing PDFMaker Files

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Adobe Acrobat Error Missing PDFMaker Files

cmoeller
When I try to create a pdf, i get the above message and then it says to run installer in repair mode. I've done this and it didn't fix the problem. I removed the program and reinstalled it and still get the same message. Any suggestions?
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    0 Votes
    bart777

    1-Uninstall the program again.
    2-Delete the folders that had the program in it.
    3-Verify that the adobe printer is removed from the printers window.
    4-Remove the registry entries for Adobe from HKLM\Software.
    5-Reinstall the product.
    6-Verify that the Adobe printer was created.

    Let us know how it turns out.

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    cmoeller

    Your suggestion worked. Clearing the registry seemed to make the difference. Totally appreciate the help

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    keross

    I have had this problem in the past and there are a ton of suggestions on how to fix... but I think I found the ultimate.
    First I ran into this when a user kept having the error message cannot find "C:\Documents and Settings\All Users\Documents\Settings\Adobe PDF\Settings\Adobe PDF Converter.joboptions"

    I search through all of the blogs and none of the fixes worked... Then I really looked at the message and the path...
    Please note when you get this error you get a dialogue that gives you an option to repair, that does not work? That?s when the light bulb went off.

    Please review what I did

    1. Follow the path that Adobe is looking for the file... If you are XP sp2 or 3 user the path will read different on your machine. it NEEDS to be changed yours will read like this "C:\Documents and Settings\All Users\Shared Documents\Adobe PDF\Settings\"?. <change it>
    2. "C:\Documents and Settings\All Users\Documents\Adobe PDF\Settings\"

    It is important to be sure the path is exactly what the error says in other words you may have Shared Documents... that needs to be changed to just "Documents in the path....

    3..Once you fix the path you will notice a file in the settings folder called Press Quality.joboptions.... there may be a few depending on how many time the user tried to do a repair. rename it to Adobe PDF Converter.joboptions..
    Reboot you system
    Good Luck

  • +
    0 Votes
    bart777

    1-Uninstall the program again.
    2-Delete the folders that had the program in it.
    3-Verify that the adobe printer is removed from the printers window.
    4-Remove the registry entries for Adobe from HKLM\Software.
    5-Reinstall the product.
    6-Verify that the Adobe printer was created.

    Let us know how it turns out.

    +
    0 Votes
    cmoeller

    Your suggestion worked. Clearing the registry seemed to make the difference. Totally appreciate the help

    +
    0 Votes
    keross

    I have had this problem in the past and there are a ton of suggestions on how to fix... but I think I found the ultimate.
    First I ran into this when a user kept having the error message cannot find "C:\Documents and Settings\All Users\Documents\Settings\Adobe PDF\Settings\Adobe PDF Converter.joboptions"

    I search through all of the blogs and none of the fixes worked... Then I really looked at the message and the path...
    Please note when you get this error you get a dialogue that gives you an option to repair, that does not work? That?s when the light bulb went off.

    Please review what I did

    1. Follow the path that Adobe is looking for the file... If you are XP sp2 or 3 user the path will read different on your machine. it NEEDS to be changed yours will read like this "C:\Documents and Settings\All Users\Shared Documents\Adobe PDF\Settings\"?. <change it>
    2. "C:\Documents and Settings\All Users\Documents\Adobe PDF\Settings\"

    It is important to be sure the path is exactly what the error says in other words you may have Shared Documents... that needs to be changed to just "Documents in the path....

    3..Once you fix the path you will notice a file in the settings folder called Press Quality.joboptions.... there may be a few depending on how many time the user tried to do a repair. rename it to Adobe PDF Converter.joboptions..
    Reboot you system
    Good Luck