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Am I too old to get into IT?

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The fact that you have proven yourself at work helping others with their computer problems affirms you are already in the IT industry . . . just not paid as a professional yet. The only thing left to do is choose which area of IT interests you the most, get the proper credentials such as training, degree, or documented experience in that area and start applying for positions in your area of interest. Don't expect huge salaries until you get some valid experience.