+ 0 Votes Nothing n.gurr 2 years ago I wish they knew less and knew it. I think that's the key. Although I think that IT has a lot to learn from business and these key lessons have to be learned to prevent outsourcing, less is better. Everyone thinks they 'know about IT' because they have a home pc, this leads to people asking for a solution rather than presenting a problem. As we are the pros let us do our job and guide you to the right choice.