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AutoCAD 2006 makes blue dead screen and restart the PC

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AutoCAD 2006 makes blue dead screen and restart the PC

alashhar
My client is architecture office, now they are facing a problem with AutoCAD 2006, when they open some AutoCAD files, which are in the our file server, the blue dead screen appears and after that the PC restart by itself. In other way when you save that files locally in the PCs, it work without any problem. Can anybody help me to solve this problem.
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    brian

    How big are the files that are giving you the problem?

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    alashhar

    it is about 3MB,

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    brian

    Could these files have came from an older version of CAD and while CAD is trying to open the file and convert it to the newer version, it is throwing the error you are getting. (While saving locally, it doesnt' have to bounce infromation through the network to convert but while local, it does it all on the local machine). Another possiblitly though highly unlikely file permission settings.

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    alashhar

    in period of time, the office was working with different versions of autocad, some engineers worked with 2008, 2007, 2006. but now they work with only 2006. therefore you may be right. is there a way to solve this problem?

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    brian

    Those files could have been created in a newer version of cad. The only true test, try installing cad 2008 (even a trial version for testing should work) on one of the workstations experiencing the problem and then open the file. if it opens, you have your answer, if not then its back to the drawing board.

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    brian

    If the files were created in a newer version of cad, in theory the program should just say, hey, i can't open this it was created in a newer version of CAD (like visual studio does), however, CAD may just jumble up everything trying to force the file to open in an older version and the system just says ah forget it and bsod then reboot. if the files open in the newer version on the problem pc's it looks as if the company will have to spend the money and upgrade all systems and files to the newer version of cad, this way all files, systems, and engineers are running the newer version...you can test this theory by installing a trial version of CAD 2008 (if there is one) on all workstations and see if the problem occurs (try it one at a time...just to save you time if it doesn't work on the first install). Just a theory, but my experience with some older offshoot makes of CAD have done this to me before...it was a costly mistake the company made by allowing different versions to be used by different engineers and then wonder why they had these types of problems. After the upgrade, never had a problem again...they kept all systems the same and everything was just happy as could be.

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    alashhar

    thank you for your reply and answer, i have told the engineers about your idea, but they told me some files related to old projects which are created in 2006.

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    brian

    ok, so we know the problem files were created in cad 2006, they work when saved local, but when opened through the network, they give a bsod and restart. Since they are on a file server, lets look into that for a moment. Is this file server running a version of Server or is is just a XP box acting as a network storage? If it is a server platform, have you checked to file permissions and made sure that multiple users can connect to the file (not just slected individuals) or that it isn't open on more than one pc at a time. if it is an xp box acting as storage, remember that professional is limited to 10 users allowed to connect to it at a time (however since you are experiencing problems not on all files i doubt this would be it). another thing to try, take one of the files that have been saved on a local pc, rename the file on the server to filenamehere.old.extension and then copy the file from the local save back to the server, though the file may not be corrupt, it may have an issue none the less...just a thought.

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    brian

    Do these files open on the file server? Have you tried opening them locally on the server?

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    alashhar

    first of all i would like to thank you for interset and help, actually i can not install autocad on windows 2003 stand server.

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    brian

    I know what it is like to run into these issues...and know what it is like to try and figure them out alone, don't mind helping in the least. Since there would be no way to open the files locally on the server, have you tried moving the files to a different share directory to see what happens when opened across the network (at this point, you could try copying the files to a test network at your office to see what happens...if you have the same server installed and close equipment hardware/setup it may be worth a shot)...

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    MissDorkness

    If you have been able to open the files after having them moved locally, I'd suggest trying to clean out the files by using one or all of the following: Audit, purge, recover, wblock (of course, making sure that any applicable service packs have been applied to the AutoCAD software).

    If you've done those things and replaced the files and they're still not opening, it's more likely to be a network issue than one with the files themselves.

    Also, there are some great forums specifically for AutoCAD questions, you can get a lot more eyes on your issue, and be more likely to find the rare someone who has experienced the exact same conditions. I'd recommend the Autodesk Users Group International (AUGI), since they're adesk's official user community.

  • +
    0 Votes
    brian

    How big are the files that are giving you the problem?

    +
    0 Votes
    alashhar

    it is about 3MB,

    +
    0 Votes
    brian

    Could these files have came from an older version of CAD and while CAD is trying to open the file and convert it to the newer version, it is throwing the error you are getting. (While saving locally, it doesnt' have to bounce infromation through the network to convert but while local, it does it all on the local machine). Another possiblitly though highly unlikely file permission settings.

    +
    0 Votes
    alashhar

    in period of time, the office was working with different versions of autocad, some engineers worked with 2008, 2007, 2006. but now they work with only 2006. therefore you may be right. is there a way to solve this problem?

    +
    0 Votes
    brian

    Those files could have been created in a newer version of cad. The only true test, try installing cad 2008 (even a trial version for testing should work) on one of the workstations experiencing the problem and then open the file. if it opens, you have your answer, if not then its back to the drawing board.

    +
    0 Votes
    brian

    If the files were created in a newer version of cad, in theory the program should just say, hey, i can't open this it was created in a newer version of CAD (like visual studio does), however, CAD may just jumble up everything trying to force the file to open in an older version and the system just says ah forget it and bsod then reboot. if the files open in the newer version on the problem pc's it looks as if the company will have to spend the money and upgrade all systems and files to the newer version of cad, this way all files, systems, and engineers are running the newer version...you can test this theory by installing a trial version of CAD 2008 (if there is one) on all workstations and see if the problem occurs (try it one at a time...just to save you time if it doesn't work on the first install). Just a theory, but my experience with some older offshoot makes of CAD have done this to me before...it was a costly mistake the company made by allowing different versions to be used by different engineers and then wonder why they had these types of problems. After the upgrade, never had a problem again...they kept all systems the same and everything was just happy as could be.

    +
    0 Votes
    alashhar

    thank you for your reply and answer, i have told the engineers about your idea, but they told me some files related to old projects which are created in 2006.

    +
    0 Votes
    brian

    ok, so we know the problem files were created in cad 2006, they work when saved local, but when opened through the network, they give a bsod and restart. Since they are on a file server, lets look into that for a moment. Is this file server running a version of Server or is is just a XP box acting as a network storage? If it is a server platform, have you checked to file permissions and made sure that multiple users can connect to the file (not just slected individuals) or that it isn't open on more than one pc at a time. if it is an xp box acting as storage, remember that professional is limited to 10 users allowed to connect to it at a time (however since you are experiencing problems not on all files i doubt this would be it). another thing to try, take one of the files that have been saved on a local pc, rename the file on the server to filenamehere.old.extension and then copy the file from the local save back to the server, though the file may not be corrupt, it may have an issue none the less...just a thought.

    +
    0 Votes
    brian

    Do these files open on the file server? Have you tried opening them locally on the server?

    +
    0 Votes
    alashhar

    first of all i would like to thank you for interset and help, actually i can not install autocad on windows 2003 stand server.

    +
    0 Votes
    brian

    I know what it is like to run into these issues...and know what it is like to try and figure them out alone, don't mind helping in the least. Since there would be no way to open the files locally on the server, have you tried moving the files to a different share directory to see what happens when opened across the network (at this point, you could try copying the files to a test network at your office to see what happens...if you have the same server installed and close equipment hardware/setup it may be worth a shot)...

    +
    0 Votes
    MissDorkness

    If you have been able to open the files after having them moved locally, I'd suggest trying to clean out the files by using one or all of the following: Audit, purge, recover, wblock (of course, making sure that any applicable service packs have been applied to the AutoCAD software).

    If you've done those things and replaced the files and they're still not opening, it's more likely to be a network issue than one with the files themselves.

    Also, there are some great forums specifically for AutoCAD questions, you can get a lot more eyes on your issue, and be more likely to find the rare someone who has experienced the exact same conditions. I'd recommend the Autodesk Users Group International (AUGI), since they're adesk's official user community.