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Backing-up Data

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Try a different disk in the drive...sometimes if you re-use a rewritable disk that has been "finalized", it can be difficult to add data to them. Optionally you can be sure and erase the disk prior to use. Also, to make sure it has been "mounted", open the disk contents in Windows Explorer, not Internet Explorer; if the disk is readable, then you can erase the old contents and write the backup contents, if the disk is rewritable.