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BSOD on XP when starting MS Office programs

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robo_dev

word.exe /safe I think

Also keep in mind each Office app has an assigned folder for the document, a different folder for auto-backup files, and another folder for temp files.

Make sure those directories exist, are not full of 8 billion temp files, and the file system and/or hard drive are not corrupt.

Safe mode loads without add-ins. Does the user have add-ins?

Also could be a virus, or even a bad printer driver....