Questions

Can anyone help on why my system wouldn't format?

+
0 Votes
Locked

Can anyone help on why my system wouldn't format?

tuprofessorchido
I have a compaq evo d310 which i tried to format, when i get to the stage of pressing any key to boot from cd, it takes me to another screen which say's setup is inspecting your computer's hardware configuration. After this blank screen appears an it remains like that until i shut it down from the botton. i don't know what might be the problem. I will appreciate anyone with solutions. Thanks
  • +
    1 Votes
    databaseben

    if the computer was working before and now it isn't, then its clearly a hardware problem you are experiencing.

    perhaps, the hard drive is simply faulty.

    one of the things i would first do is to check the bios settings.

    the bios will give you information about the hardware / devices that the motherboard recognizes. (check you computer manual or the online manual about accessing the bios)

    then see if the hard drive, ie disk0, is recognized by the bios.

    most of the time, you can press a key while in bios that will automatically populate the settings or reset the settings for the drives.

    if there are no settings for drive0, then this means the motherboard does not recognize a functioning drive0, eg hard drive.

    if however, the bios settings for drive0 seem correct and the setup cd still can't check out the hard drive, then the next step is to see if you can re-partition the drive.

    the partition it has now may be corrupted or infected and needs to be deleted, then re-created new in order to proceed to formatting it.

    if however, you are unable to delete the partition, then clearly the hard drive can't be accessed for re-partitioning, formatting and setting up the o.s.

    therefore, i would consider the hard drive as bad.

    it is not uncommon for hard drives to go bad and they can easily be replaced.

    see if the computer is still under warranty first. if not, then go to best buy or somewhere to buy a new hard drive.

    +
    0 Votes
    GSG

    Also, check and make sure it's plugged in and that the ribbon cable is not kinked. I thought I had a bad hard drive, and it turns out that the cables were kinked. So now before replacing a drive, I always take the cables off of another machine and see if the HD is recognized. You'd be surprised at how many times the cables are the problem.

    +
    0 Votes
    Kenone

    the CD/DVD drive as soon as you see the blank screen

    +
    0 Votes
    markp24

    Hi

    You may need to set the drive's SATA setting to compatible (or equivilent)

    Also check the CD, it may be dirty as well, Check for fingerprints , or make your self a new CD.

    +
    0 Votes
    OH Smeg

    Also look at the Data Face of the CD/DVD that you are using to boot from, if it has scratches, Fingerprints or other marks on it clean it and try again.

    I've lost count of the number of times that a dirty Optical Disc stops the system doing anything.

    Also check the BIOS Battery and replace it if it's showing less than 3 V DC or if it has been in the system over 18 months. And when you replace the Battery make sure that the Current Date & Time as shown in BIOS are correct. If they have reverted to the Default which is before the OS was written your get a logic Error like what you are describing.

    Col

    +
    0 Votes
    markp24

    hey, i thought i said check the cd for dirt... LOL

    +
    0 Votes
    OH Smeg

    Mark,

    While you did say it when I started to enter the above answer your post wasn't there. You must have added it just before or while I was adding mine.

    Col

    +
    0 Votes
    markp24

    LOL,

    yes im just teasing, We tend to post at the same time. to funny!!! :-)

    Looks like the TR "powerusers top 100 list is gone, guess they couldnt fix it.

    +
    0 Votes
    OH Smeg

    Mark the Top 100 List is still there and it's mostly working now as most of the Spammers are no longer showing.

    http://www.techrepublic.com/members/top100?tag=content;siu-container

    Currently they are still tweaking it to get rid of the Spammers and when the Developers are happy with it, it's supposed to return.

    Col

    +
    0 Votes
    dkgcb

    If BIOS does not see the drive, the drive is most likely bad, but you could plug in the CD ROM using the ribbon from the disk and if the Bios sees the CD ROM then you will know if the Disk is bad for sure. Buy new HDD (Disk) and replace it.

    +
    0 Votes
    Who Am I Really

    with upgrade option to 120GB max.

    here's the complete stats page:
    http://h18000.www1.hp.com/products/quickspecs/11348_na/11348_na.HTML

    are you installing a new disk, and is it larger than 120GB?
    is the BIOS limited to only 28bit LBA
    or does it actually support 48bit LBA
    you need 48-bit LBA to use disks larger than 120GB

    HP / Compaq is known for doing that with some of their systems:
    I have a (2005) Compaq system that has the 915 chipset which is SATA-I and 48-bit LBA capable
    they only enabled the use of IDE disks and limited the BIOS to 28bit LBA
    thus it's not capable of using anything larger than a 120GB disk

    and yet the (2002) Compaq Presario system I have
    uses the 845 chipset, has a BIOS that is 48-bit LBA enabled
    and I have 2 x 500GB and 1x 320GB E-IDE disks installed and working correctly

  • +
    1 Votes
    databaseben

    if the computer was working before and now it isn't, then its clearly a hardware problem you are experiencing.

    perhaps, the hard drive is simply faulty.

    one of the things i would first do is to check the bios settings.

    the bios will give you information about the hardware / devices that the motherboard recognizes. (check you computer manual or the online manual about accessing the bios)

    then see if the hard drive, ie disk0, is recognized by the bios.

    most of the time, you can press a key while in bios that will automatically populate the settings or reset the settings for the drives.

    if there are no settings for drive0, then this means the motherboard does not recognize a functioning drive0, eg hard drive.

    if however, the bios settings for drive0 seem correct and the setup cd still can't check out the hard drive, then the next step is to see if you can re-partition the drive.

    the partition it has now may be corrupted or infected and needs to be deleted, then re-created new in order to proceed to formatting it.

    if however, you are unable to delete the partition, then clearly the hard drive can't be accessed for re-partitioning, formatting and setting up the o.s.

    therefore, i would consider the hard drive as bad.

    it is not uncommon for hard drives to go bad and they can easily be replaced.

    see if the computer is still under warranty first. if not, then go to best buy or somewhere to buy a new hard drive.

    +
    0 Votes
    GSG

    Also, check and make sure it's plugged in and that the ribbon cable is not kinked. I thought I had a bad hard drive, and it turns out that the cables were kinked. So now before replacing a drive, I always take the cables off of another machine and see if the HD is recognized. You'd be surprised at how many times the cables are the problem.

    +
    0 Votes
    Kenone

    the CD/DVD drive as soon as you see the blank screen

    +
    0 Votes
    markp24

    Hi

    You may need to set the drive's SATA setting to compatible (or equivilent)

    Also check the CD, it may be dirty as well, Check for fingerprints , or make your self a new CD.

    +
    0 Votes
    OH Smeg

    Also look at the Data Face of the CD/DVD that you are using to boot from, if it has scratches, Fingerprints or other marks on it clean it and try again.

    I've lost count of the number of times that a dirty Optical Disc stops the system doing anything.

    Also check the BIOS Battery and replace it if it's showing less than 3 V DC or if it has been in the system over 18 months. And when you replace the Battery make sure that the Current Date & Time as shown in BIOS are correct. If they have reverted to the Default which is before the OS was written your get a logic Error like what you are describing.

    Col

    +
    0 Votes
    markp24

    hey, i thought i said check the cd for dirt... LOL

    +
    0 Votes
    OH Smeg

    Mark,

    While you did say it when I started to enter the above answer your post wasn't there. You must have added it just before or while I was adding mine.

    Col

    +
    0 Votes
    markp24

    LOL,

    yes im just teasing, We tend to post at the same time. to funny!!! :-)

    Looks like the TR "powerusers top 100 list is gone, guess they couldnt fix it.

    +
    0 Votes
    OH Smeg

    Mark the Top 100 List is still there and it's mostly working now as most of the Spammers are no longer showing.

    http://www.techrepublic.com/members/top100?tag=content;siu-container

    Currently they are still tweaking it to get rid of the Spammers and when the Developers are happy with it, it's supposed to return.

    Col

    +
    0 Votes
    dkgcb

    If BIOS does not see the drive, the drive is most likely bad, but you could plug in the CD ROM using the ribbon from the disk and if the Bios sees the CD ROM then you will know if the Disk is bad for sure. Buy new HDD (Disk) and replace it.

    +
    0 Votes
    Who Am I Really

    with upgrade option to 120GB max.

    here's the complete stats page:
    http://h18000.www1.hp.com/products/quickspecs/11348_na/11348_na.HTML

    are you installing a new disk, and is it larger than 120GB?
    is the BIOS limited to only 28bit LBA
    or does it actually support 48bit LBA
    you need 48-bit LBA to use disks larger than 120GB

    HP / Compaq is known for doing that with some of their systems:
    I have a (2005) Compaq system that has the 915 chipset which is SATA-I and 48-bit LBA capable
    they only enabled the use of IDE disks and limited the BIOS to 28bit LBA
    thus it's not capable of using anything larger than a 120GB disk

    and yet the (2002) Compaq Presario system I have
    uses the 845 chipset, has a BIOS that is 48-bit LBA enabled
    and I have 2 x 500GB and 1x 320GB E-IDE disks installed and working correctly