Questions

Can I have a bit of help with a RAM upgrade I did?

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Can I have a bit of help with a RAM upgrade I did?

JADavis9
I added a RAM chip to my Windows XP tablet to give me the max available RAM and speed. But recently I had to replace the hard drive and start over fresh.
The 2 recovery CDs that put the system and other mfg junk onto my new C: must have told it the RAM quantity that had been on my tablet when I bought it new several years ago.
Someone here (I think?) had told me once months ago how to tell the system that it could now use this additional RAM as it isn't Plug N Play as I'd thought that it would be.
Could someone please jump in here and give me some very basic and detailed instructions on how to do this again so that my tablet will use all of the RAM that it now has? That will help it run much better and I'd sure appreciate your help!
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    1 Votes
    OH Smeg

    But without knowing which version of XP you have and the Make & Model of the Tablet it's impossible to suggest anything but making sure that the unit is upgraded to XP SP3 and that any RAM Management Software that came with it is installed and running.

    Col

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    JADavis9

    I have XP svc pk 3 and it is as current as possible with updates auto and manual on their site. I use Sec Essn anti virus. I do NO browsing or You Tube. The tablet is a Motion LE1600 www.motioncomputing.com/resources/L_Series_UserGuide.pdf
    I'm not sure of how to give you any RAM mgmt software info. I think it is Intel?
    Anyway, from what I remember in the past, there was just some silly little thing that someone had me do so that My Computer > Properties would now show this new RAM since even after I put in the new RAM it was still showing the original smaller RAM amount which included the 504 megabyte that someone told me was built onto the board.

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    0 Votes

    like on desktop/laptops you can press sometimes the ESC key, or one of the F keys,
    like F1, then you can check to see if the RAM is being detected...if not, then it may
    not be seated properly and you'll need to disassemble the tablet and reseat the RAM.

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    JADavis9

    Thanks for jumping in to try to help me!
    It just takes hitting Enter during boot up to be offered BIOS stuff. Then I have some choices. I went to the Setup choice and 1 other. I saw it say CPU speed 1500/600 MHz, System memory 512 Mb, L2 Cache 2048 Kb, BIOS v A12
    I don't know if this tells you what you wanted. I do know that I was told that adding more RAM isn't auto detected and I had to do something last time to have it see and use it. I remember that being pretty easy to do.
    The screen that told me to hit Enter also had Windows XP / Motion Computing / Intel Inside centrino mobile terminal on it.
    I looked around to see if I could figure out what you wanted me to find and I couldn't.
    I'm ready to unscrew the little RAM cover on back and see if the RAM is loose. Should I?

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    0 Votes
    JADavis9

    Just a little more info .... here is the 1GB Motion Computing Notebook DDR2-667 Memory Upgrade (MOTION-1GB-DDR2-667S) RAM that I bought and installed myself a few months ago: www.memoryten.net/storefront/Machinedetail.aspx?idmac=64847&ids=-1
    It was working great until my hard drive finally quit and I had to start over with a new HD and a clean install of Win XP and the Motion Drivers and Utilities. I can get any updates on their website at www.motioncomputing.com/support/support_legacy_downloads.asp

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    0 Votes
    JADavis9

    www.memoryten.net/storefront/Machinedetail.aspx?idmac=64847&ids=-1
    www.motioncomputing.com/support/support_legacy_downloads.asp

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    0 Votes

    From the "Knowledge Base" articles...
    There are two ways to access the system BIOS on the LE and LS series Tablet PC.

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    0 Votes
    Zenith545

    Interesting that you say this additional memory was working until your hard drive quit.
    How did you verify the hard drive failure?? Possible that the memory failed or was causing issues that mimicked a HD failure?? In any case, replacing or removing the hard drive should have no bearing on how much memory is reported within the CMOS/BIOS System setup program.

    If you have a USB floppy drive or USB CD drive, you can go here to download a bootable version of memtest: http://www.memtest.org/#downiso

    My experience has been if the BIOS doesn't see it, something is wrong with the memory or the card slot. You don't by chance have any other RAM modules you can try??

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    0 Votes
    JADavis9

    Thanks Zenith. Yes, I have the smaller RAM that I had replaced. Maybe I should try that? I could slide it back in.
    Sorry if I've been very slow on my responses. I've been overwhelmed with stuff and just getting by as best as I can with an impossibly slow tablet and my 2 teen kids wanting to use "their" Dell desktop that sits next to it. They are both Win XP and are as both kept as current as possible. Both have Security Essentials and Share a scanner and a color laser and the internet thru a router and/or a switch thing. And the tablet is the only one of the 2 that will access homeworks docs for them thru their Orange USD/Aries net student portal thing and both are honors students. That's another issue I'm gonna need to ask some help on over on this site since I haven't been able to resolve that myself either ..... GRRRRR

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    0 Votes
    JADavis9

    I got it workin' finally by just wiggling the RAM chip a bit and suddenly it is there.
    I have NO IDEA how, where or why I thought that someone had told me a few months ago that it wasn't PNP and they had told me what I needed to do to have it recognized.
    DUMB ME!
    NEXT time I'll Google stuff before I start askin' Questions!

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    0 Votes
    PurpleSkys Moderator

    always check to make sure it's properly seated

  • +
    1 Votes
    OH Smeg

    But without knowing which version of XP you have and the Make & Model of the Tablet it's impossible to suggest anything but making sure that the unit is upgraded to XP SP3 and that any RAM Management Software that came with it is installed and running.

    Col

    +
    0 Votes
    JADavis9

    I have XP svc pk 3 and it is as current as possible with updates auto and manual on their site. I use Sec Essn anti virus. I do NO browsing or You Tube. The tablet is a Motion LE1600 www.motioncomputing.com/resources/L_Series_UserGuide.pdf
    I'm not sure of how to give you any RAM mgmt software info. I think it is Intel?
    Anyway, from what I remember in the past, there was just some silly little thing that someone had me do so that My Computer > Properties would now show this new RAM since even after I put in the new RAM it was still showing the original smaller RAM amount which included the 504 megabyte that someone told me was built onto the board.

    +
    0 Votes

    like on desktop/laptops you can press sometimes the ESC key, or one of the F keys,
    like F1, then you can check to see if the RAM is being detected...if not, then it may
    not be seated properly and you'll need to disassemble the tablet and reseat the RAM.

    +
    0 Votes
    JADavis9

    Thanks for jumping in to try to help me!
    It just takes hitting Enter during boot up to be offered BIOS stuff. Then I have some choices. I went to the Setup choice and 1 other. I saw it say CPU speed 1500/600 MHz, System memory 512 Mb, L2 Cache 2048 Kb, BIOS v A12
    I don't know if this tells you what you wanted. I do know that I was told that adding more RAM isn't auto detected and I had to do something last time to have it see and use it. I remember that being pretty easy to do.
    The screen that told me to hit Enter also had Windows XP / Motion Computing / Intel Inside centrino mobile terminal on it.
    I looked around to see if I could figure out what you wanted me to find and I couldn't.
    I'm ready to unscrew the little RAM cover on back and see if the RAM is loose. Should I?

    +
    0 Votes
    JADavis9

    Just a little more info .... here is the 1GB Motion Computing Notebook DDR2-667 Memory Upgrade (MOTION-1GB-DDR2-667S) RAM that I bought and installed myself a few months ago: www.memoryten.net/storefront/Machinedetail.aspx?idmac=64847&ids=-1
    It was working great until my hard drive finally quit and I had to start over with a new HD and a clean install of Win XP and the Motion Drivers and Utilities. I can get any updates on their website at www.motioncomputing.com/support/support_legacy_downloads.asp

    +
    0 Votes
    JADavis9

    www.memoryten.net/storefront/Machinedetail.aspx?idmac=64847&ids=-1
    www.motioncomputing.com/support/support_legacy_downloads.asp

    +
    0 Votes

    From the "Knowledge Base" articles...
    There are two ways to access the system BIOS on the LE and LS series Tablet PC.

    +
    0 Votes
    Zenith545

    Interesting that you say this additional memory was working until your hard drive quit.
    How did you verify the hard drive failure?? Possible that the memory failed or was causing issues that mimicked a HD failure?? In any case, replacing or removing the hard drive should have no bearing on how much memory is reported within the CMOS/BIOS System setup program.

    If you have a USB floppy drive or USB CD drive, you can go here to download a bootable version of memtest: http://www.memtest.org/#downiso

    My experience has been if the BIOS doesn't see it, something is wrong with the memory or the card slot. You don't by chance have any other RAM modules you can try??

    +
    0 Votes
    JADavis9

    Thanks Zenith. Yes, I have the smaller RAM that I had replaced. Maybe I should try that? I could slide it back in.
    Sorry if I've been very slow on my responses. I've been overwhelmed with stuff and just getting by as best as I can with an impossibly slow tablet and my 2 teen kids wanting to use "their" Dell desktop that sits next to it. They are both Win XP and are as both kept as current as possible. Both have Security Essentials and Share a scanner and a color laser and the internet thru a router and/or a switch thing. And the tablet is the only one of the 2 that will access homeworks docs for them thru their Orange USD/Aries net student portal thing and both are honors students. That's another issue I'm gonna need to ask some help on over on this site since I haven't been able to resolve that myself either ..... GRRRRR

    +
    0 Votes
    JADavis9

    I got it workin' finally by just wiggling the RAM chip a bit and suddenly it is there.
    I have NO IDEA how, where or why I thought that someone had told me a few months ago that it wasn't PNP and they had told me what I needed to do to have it recognized.
    DUMB ME!
    NEXT time I'll Google stuff before I start askin' Questions!

    +
    0 Votes
    PurpleSkys Moderator

    always check to make sure it's properly seated