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Cancelling TechRepublic Subscription

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Cancelling TechRepublic Subscription

david.baines
Does anyone know how you actually CANCEL your Tech Republic Subscription?
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    TheChas

    In the words of the Eagles song, "you can check out any time you want. But, you can never leave."

    As far as I know, there is no way to close or cancel your TR account.

    What you can do, is unsubscribe from any newsletters you subscribed to.

    Go through your list of subscribed questions and discussions, and unsubscribe from those.

    Unfortunately, the questions and discussions lists only show a limited number. So, you may get occasional emails as post are added to old threads. Just go to any thread and unsubscribe.

    Chas

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    david.baines

    Hi Chas
    Thanx for the songsmithery reply, very amusing... :-)

    I wasn't really that clear with my question.
    I actually wanted to know how I cancelled mr TR Pro membership, as I don;t want them to debit my credit card again, which they do automatically each year, unless you tell them you are cancelling (which I don't know how to do)...See my dilemma??

    Thanx

    Dave

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    TheChas

    Yes, you can cancel your TR Pro subscription.

    Down near the bottom of most TR pages is a site help and feedback button.

    From there, you can search the TR FAQ. Searching the TR Pro Product with the keyword cancel, you find this:

    "How do I cancel my TechRepublic Pro subscription?

    Answer

    If you decide to cancel your 12-month term subscription, please either email your request via the Submit A Question Web form on-line, or call our customer support department toll free at (800) 217-4339 or 845-457-5082.

    Your TechRepublic Pro subscription is a non-refundable 12-month term subscription. Therefore, when requesting a cancellation, please note it is an end-of-term cancellation which means it will be active and accessable until the end of your 12-month paid subscription term.

    To ensure you are cancelled on time and not charged on your anniversary renewal date, we recommended you must make your request no less than 2 full business days prior to your charge date. Our business days and hours are Monday through Friday, 8:30 a.m. to 5 p.m. EST. Please keep these days and time in mind when making your request."

    There you go,

    Chas

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    OnTheRopes

    It's located in the upper right corner of every page. After you get past the entry page you can scroll down to the "Your e-mail delivery format" section and "Unsubscribe from all TechRepublic newsletters".

  • +
    0 Votes
    TheChas

    In the words of the Eagles song, "you can check out any time you want. But, you can never leave."

    As far as I know, there is no way to close or cancel your TR account.

    What you can do, is unsubscribe from any newsletters you subscribed to.

    Go through your list of subscribed questions and discussions, and unsubscribe from those.

    Unfortunately, the questions and discussions lists only show a limited number. So, you may get occasional emails as post are added to old threads. Just go to any thread and unsubscribe.

    Chas

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    0 Votes
    david.baines

    Hi Chas
    Thanx for the songsmithery reply, very amusing... :-)

    I wasn't really that clear with my question.
    I actually wanted to know how I cancelled mr TR Pro membership, as I don;t want them to debit my credit card again, which they do automatically each year, unless you tell them you are cancelling (which I don't know how to do)...See my dilemma??

    Thanx

    Dave

    +
    0 Votes
    TheChas

    Yes, you can cancel your TR Pro subscription.

    Down near the bottom of most TR pages is a site help and feedback button.

    From there, you can search the TR FAQ. Searching the TR Pro Product with the keyword cancel, you find this:

    "How do I cancel my TechRepublic Pro subscription?

    Answer

    If you decide to cancel your 12-month term subscription, please either email your request via the Submit A Question Web form on-line, or call our customer support department toll free at (800) 217-4339 or 845-457-5082.

    Your TechRepublic Pro subscription is a non-refundable 12-month term subscription. Therefore, when requesting a cancellation, please note it is an end-of-term cancellation which means it will be active and accessable until the end of your 12-month paid subscription term.

    To ensure you are cancelled on time and not charged on your anniversary renewal date, we recommended you must make your request no less than 2 full business days prior to your charge date. Our business days and hours are Monday through Friday, 8:30 a.m. to 5 p.m. EST. Please keep these days and time in mind when making your request."

    There you go,

    Chas

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    0 Votes
    OnTheRopes

    It's located in the upper right corner of every page. After you get past the entry page you can scroll down to the "Your e-mail delivery format" section and "Unsubscribe from all TechRepublic newsletters".