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Cannot Share Printer / No ping response

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Cannot Share Printer / No ping response

lindsayt
WIN XP, SP2 Home. PC is on a lan at local non-profit org. PC in question can access internet,shared files & printers on other PCs. Have setup local printer to be shared, but it cannot be found from other PCs, and this PC does not respond to PING except from self. Have turned firewall off w/ no effect.
When I try to search for printer from other pcs, it is found, but when I select it from list, I get "Bad Printer Name" and am told printer cannot be found.
I have tried running Knoppix from CD and when Knoppix is running, I can ping the PC, so problem appears to be in WIN XP.
Any ideas?
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    bob.hunt

    1) Are you pinging by name or IP address?

    2) When you share the printer, keep the share name 8 characters or less

    3) You need to set the share permissions in security on the printer as well

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    lindsayt

    This is a small workgroup of 5 PCs. I can ping either by name or IP address - both ways fail.
    Both the computer name and the printer name are less than 8 characters - \\brenda\lexmark
    The main PC in the system is running XP PRO, and has a shared printer (b/w) that everyone else can see. This PC is running XP Home and its color printer can't be seen by anyone. I haven't done much w/ XP Home. Is there something Im missing?

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    sgt_shultz

    Nice post if I may say so.
    MS has an article with your very symptoms. here is the link. it says that it could be a firewall issue in your router...
    there were other mskb hits if joy no with this one.
    I searched support.microsoft.com under Windows XP using keywords 'no ping'
    here is the link HIH.
    Network Problems with a Router in Windows XP
    http://support.microsoft.com/kb/315978/en-us
    <snip>
    You may experience one or more of the following symptoms in your peer-to-peer network that includes Windows XP and a router: ? You can browse the Internet, but you cannot browse your local area connection.
    ? You are able to ping your loopback address (127.0.0.1), but you cannot ping another computer on the same network.

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    lindsayt

    I don't think it is a router problem, since I can ping the PC when it is running linux. Also, this PC can access shares on other PCs, but it can't share its printer. Every PC is running WIN XP, just some are PRO and some are Home. It's this HOME PC that is giving me heartburn.
    I'm thinking of running the Install (Repair) setup and seeing if that makes a difference. I do think the problem is a peculiarity in XP Home that I'm not familiar with.
    I checked the KB article you found, but I don't think it applies here.

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    keith.bernard

    as I have the same problem sharing a printer between an XP Pro and an XP Home pc...
    Any suggestions?
    (Can ping between the 2 pcs)

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    lindsayt

    I haven't been able to make it work. It appears to be due to the differences in network management between XP home and XP Pro.

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    kolakowskit

    No router, just a hub. Win98 192.168.1.2 and Win 2k 192.168.1.4 PCs work together fine. Neither get ping response from XP 192.168.1.3 machine, but XP Pro machine can connect to their file and printer shares. All attempts to share XP drives results in "Share service cannot be started". Tried turning firewall off with same result. So I can copy from Win2k to XP and Win98 to XP.

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    rodvaughn

    sounds stupid, but the PC doesn't have a 169.254.xxx.xxx IP adress does it?

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    0 Votes
    bob.hunt

    1) Are you pinging by name or IP address?

    2) When you share the printer, keep the share name 8 characters or less

    3) You need to set the share permissions in security on the printer as well

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    0 Votes
    lindsayt

    This is a small workgroup of 5 PCs. I can ping either by name or IP address - both ways fail.
    Both the computer name and the printer name are less than 8 characters - \\brenda\lexmark
    The main PC in the system is running XP PRO, and has a shared printer (b/w) that everyone else can see. This PC is running XP Home and its color printer can't be seen by anyone. I haven't done much w/ XP Home. Is there something Im missing?

    +
    0 Votes
    sgt_shultz

    Nice post if I may say so.
    MS has an article with your very symptoms. here is the link. it says that it could be a firewall issue in your router...
    there were other mskb hits if joy no with this one.
    I searched support.microsoft.com under Windows XP using keywords 'no ping'
    here is the link HIH.
    Network Problems with a Router in Windows XP
    http://support.microsoft.com/kb/315978/en-us
    <snip>
    You may experience one or more of the following symptoms in your peer-to-peer network that includes Windows XP and a router: ? You can browse the Internet, but you cannot browse your local area connection.
    ? You are able to ping your loopback address (127.0.0.1), but you cannot ping another computer on the same network.

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    0 Votes
    lindsayt

    I don't think it is a router problem, since I can ping the PC when it is running linux. Also, this PC can access shares on other PCs, but it can't share its printer. Every PC is running WIN XP, just some are PRO and some are Home. It's this HOME PC that is giving me heartburn.
    I'm thinking of running the Install (Repair) setup and seeing if that makes a difference. I do think the problem is a peculiarity in XP Home that I'm not familiar with.
    I checked the KB article you found, but I don't think it applies here.

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    0 Votes
    keith.bernard

    as I have the same problem sharing a printer between an XP Pro and an XP Home pc...
    Any suggestions?
    (Can ping between the 2 pcs)

    +
    0 Votes
    lindsayt

    I haven't been able to make it work. It appears to be due to the differences in network management between XP home and XP Pro.

    +
    0 Votes
    kolakowskit

    No router, just a hub. Win98 192.168.1.2 and Win 2k 192.168.1.4 PCs work together fine. Neither get ping response from XP 192.168.1.3 machine, but XP Pro machine can connect to their file and printer shares. All attempts to share XP drives results in "Share service cannot be started". Tried turning firewall off with same result. So I can copy from Win2k to XP and Win98 to XP.

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    0 Votes
    rodvaughn

    sounds stupid, but the PC doesn't have a 169.254.xxx.xxx IP adress does it?