+ 0 Votes Silly me here I thought being a Tech OH Smeg 2 years ago Involved having your own Install media. XP has 3 distinct Install Disc's the OEM Home, Pro and the Volume License Disc's. Of course there is a 64 Bit Disc as well but it's not common to require one of those. In fact I have yet to use one. I would just grab one of my Disc's and run SFC with that as many off the shelf computers come with a Recovery partition and no Recovery Media. They just return the system to As New Condition and destroy all installed programs and data that has been added since the system was first started. Col + 0 Votes its really easy to solve this issue within 5 minutes panhwerwaseem March 20, 2013 at 8:50pm PST First you will check you internet option -> Connection tab -> Lan Setting make sure proxy check box is unchecked if it is unchecked means you have some big problem and i have write full solution of this problem on this article check this out http://thinkbeyondwindow.com/2013/02/cant-access-http-websites-access-https-websites-solve-it/ + 0 Votes Old Fashioned solution mperata 2 years ago Since she is 1,300 miles away and isolated: 1. You mentioned she has FTP: do you have an ISO image of the XP install disc she could DL and create an XP install disc from. 2.If that is not possible, why not create a backup copy of your XP disc and FedEx, USPS, UPS it to her. For $25 or so she could have it overnight. + 0 Votes Look at the installed Software OH Smeg 2 years ago There is something running in Normal Mode that is killing the Process. As it was infected you could start with the AV program which may have been corrupted and also check the Firewall as another possibility. Though if it's one of those and it's the result of the infection you may be stuck with a reinstall which isn't going to be easy with it being so remote. Also check any games on the system it's possible that one of those has some Idiot Network Playing Setting that has caused this or maybe some Commercial Accounting Program. Col + 0 Votes Follow Manual Removal Procedure for Trojan TDinSD41 2 years ago The Trojan infection is not entirely gone. Symantec has some good technical removal procedures for specific malware. Following this will ensure it's gone and fix the network redirects that is causing the connectivity problem on http. It's also useful to use a tool like Autoruns from Sysinternals/Microsoft to verify the malware's startup points. See the DLL tab. Symantec's writeup on the Trojan.Tracur; http://www.symantec.com/security_response/writeup.jsp?docid=2011-071504-5259-99&tabid=2 Terry + 0 Votes You might try reinstalling Internet Explorer... wizard57m-cnet Moderator 2 years ago it may be a corrupted Internet Explorer file...might as well upgrade to IE 8 if her system has the resources for it...at least 512 meg RAM, plenty of HD space... you can also run the Microsoft Malware Removal tool from the "Run" command, Start, Run then type MRT and press Enter. Let it run and clean anything found. + 0 Votes Trend Micro harishdixit 2 years ago If the problem is not already installed check her machine for Trend Micro antivirus. I faced this problem once on a machine. Stop the Trend micro firewall and things should be fine. Cheers ! Harish. + 0 Votes Can't access HTTP peary 2 years ago Have you checked the hosts file to see if that has some entries in it redirecting the browser? + 2 Votes Good golly slam5 2 years ago I honestly don't think a run that anti-virus software or rootkit killer will help her. It is far more realistic for you to wipe the drive and start from scratch. It will take 2-3 hours to re-install the system from ground up. How many hours had been used already? Even if you can get her to browse http again, how do you know every trace is gone? + 1 Votes Try Combofix? Too-Tired Techie Updated - 2 years ago I've seen this utility from Bleeping Computer clean up a system that nothing else would clean. Be sure to only download it from www.bleepingcomputer.com and run it under safe mode. And you have to disable any running AV software... The five minute thing sure sounds like a trojan/virus phoning home etc. http://www.bleepingcomputer.com/download/anti-virus/combofix + 0 Votes Several things to try TomRobinson 2 years ago 1. Does HTTP start working again after logging off and on again, without rebooting? 2. Does HTTP work when logged on as Guest? 3. Try "telnet google.com 80" and see if the connection fails. 4. If connection works, enter "GET /" in uppercase. You should get some kind of response. 5. Install Fiddler, then try the browsers again. Fiddler acts as a proxy, and if it cannot connect to the server, the browser shouold display a useful error message. Fiddler is a great tool for HTTP debugging.