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Can't access HTTP, Can access HTTPS--What's wrong here?

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I honestly don't think a run that anti-virus software or rootkit killer will help her. It is far more realistic for you to wipe the drive and start from scratch. It will take 2-3 hours to re-install the system from ground up. How many hours had been used already? Even if you can get her to browse http again, how do you know every trace is gone?