Questions

can't access my administrator accout

Tags:
+
0 Votes
Locked

can't access my administrator accout

tvanvalkenburg2
I remamed the generic administraor account and was going to "set it aside" and keep the enduser account handy for "day to day use", but while doing so, I made the enduser account a limited account. The account does still work for me for most of my needs, but I need the administratior account for some things and I have "locked myself out of the admin account". In fact I can hardly find any traces of it. I keep reading that it is still there, but I can't find it in "control panel/user accounts".
  • +
    0 Votes
    The Scummy One

    The members of TechRepublic - A Resource for IT Professinals, will not assist anyone in the recovery of lost passwords. You may have a legitimate reason to recover a password. However, we cannot verify your motives and will therefore not assist anyone in what may be an attempt at gaining unauthorized access to a computer system. Due to the open nature of this forum, any assistance given to help circumvent security measures, even for legitimate purposes, would be available for unscrupulous individuals to use for illegitimate purposes. This is a risk that we the members of TechRepublic will not take. Please do not ask questions of this nature on TechRepublic.

    If you have a legitimate need to circumvent a password scheme, please contact the vendor for the software / hardware and request their assistance. E.g. Windows XP password recovery issues should be taken up with Microsoft's technical support, Phoenix BIOS password recovery issues should be taken up with Phoenix Technologies, etc..

    To those viewing this post: Please DO NOT respond any further to this thread. This template has been released under the GNU public license and you are encouraged to use it as a standard reply for questions of similar nature, provided that you make any modifications available to other users.
    "

    +
    0 Votes
    boxfiddler Moderator

    It doesn't look to me like he asked anything about a password. The word password does not even appear in his post. He appears to have 'lost' the entire Administrator account.

    edit to add: Let's not get goofy with this password template thing, eh? Oh, and yes, I will try to behave.

    +
    0 Votes
    The Scummy One

    this poster is asking for how to take control of a system because the admin account is locked...

    Is this not very similar to 'crack a PW'?

    +
    0 Votes
    tvanvalkenburg2

    you're right, I'm NOT try'n to hack into someone's computer lol only MY OWN lol! I DO remember my passwords on both accounts(administrator and enduser)-I didn't change either. I only renamed my administrator account, but I'm realizing (stupidly)that I should NOT have made the enduser account a limited account. I only ment to have two accounts: administrator with a new name that only I knew the name of, and a "daily use" account with limited privledges (for my use); with the idea that I couldn't do too much changing up of things/harm to myself lol lol if I had to think about if I REALY wanted to do some change; my computer would force me to go to the admin account to do it.

    I have tried go'n to "safe mode" and using the "ctrl-alt-delete" keys x2 trick, but all I get is a window that leads me to "task manager". I cant log off the enduser(limited)account and get into the "switch user" mode.

    I'm stumped.....and screwed lol

    Van

    +
    0 Votes
    boxfiddler Moderator

    but I do give it the most ridiculous and long password I can dream up. I write the password down and put it in a file somewhere that is not exactly a 'usual place' to find things like that. Then I give me an administrator account with an equally long and ridiculous password to continue setting up a new install. Then I give me a Power User account for daily use and everyone else gets a limited user account. I rarely need to access 'the administrator' account, but if I do I have to find the password first! This has worked quite well for me over the years.
    Although on one occasion when I needed to access 'the administrator' account it took me several days to find the password. I did get a little bummed for a bit, but did find it in the end.
    I never keep a password list in the computer. Or anything else I don't want someone else to see. Paranoid computing - that's me.
    I'm good at keeping my own things up and running safely and cleanly, but not always so good a long distance tech support. Sorry I can't help you further.

    +
    0 Votes
    ThumbsUp2

    That wasn't part of your original post. Are you telling us that you can't shut your computer off? You can't reboot to get access to the welcome screen which is where you need to press ctrl+alt+del twice? By the way, the three finger solute as it's called, only takes you to the task manager if you use it AFTER you have logged in. It has a different function when used at the login (welcome) screen.

    So, anyway... tell us what happens if you click Start -> Shutdown -> select Shutdown -> OK ???

    +
    0 Votes
    tvanvalkenburg2

    I logon using the limited account, then my desktop appears-welcome screen is bypassed for some reason. I can't use "the three finger salute" except after logon. Thanks for replys, I'm 56yr old truck driver using my son's old machine that he gave me with the words,"here, Dad, learn how to use a computer.". lol I've learned a lot in the past two yrs (I'd like to think), but this time I think I "experimented" with the wrong process. lol I use this Dell Inspiron 1000 in my 18wheeler to keep records,navigate, and access the net to keep in touch.

    Van

    +
    0 Votes
    ThumbsUp2

    You've renamed the administrator account. You know the password for it, but have not been able to get to any kind of login screen where you can input the required details to get back into it. You've set your own user account to a limited access account, which means you don't have authority to change any of the required settings needed to fix your situation. AND..... you've enabled the automatic login for your limited account, so you never see the login screen where you can give it the three-finger solute.

    Wheeeeewwweeeee! You got yourself into a pickle, didn't ya?

    Ok, at this point, the only solution is to teach you how to get into safe mode. I read in one of your posts that you've gotten into safe mode and it didn't work. Either you tried to get into safe mode and failed, or you entered safe mode but did not log in as the as the new administrator's name. When you enter safe mode, you will know it. The danged thing reminds you about it. So, I'm guessing that you have not yet actually been into safe mode. And, if you did, you logged in with your limited user account.

    So, let's try this. Reboot the computer, but this time, shortly after you see the manufacturer's logo, begin pressing the F8 key repeatedly. That's one key way at the top of the keyboard. It's not the F + 8 keyS combined. Anyway, the key is to press that F8 key soon enough. If you press it too soon though, you'll get a keyboard failure and the computer may not boot (if stop on all errors is enabled). If you get the keyboard failure and it stops, press the three-finger solute to reboot and try again. Keep at it, allowing it to go all the way into Windows if you miss it, where you can then tell it to reboot again, and again, and again, until you finally get the timing down when pressing the F8 key. IF you finally see a black screen with a menu on it that allows you to use the up/down arrows to select Safe Mode, THAT is what you're looking for. If, in Safe Mode, it bypasses the login screen, click start and then LOGOFF, not ShutDown. Logging off in Safe Mode will put you back to the login/welcome screen where you SHOULD be able to either type in the new administrator name and password, or ctrl+alt+del once (maybe twice) to bring up the login screen where you CAN type the required name/pw.

    If you ever do get into safe mode using the renamed administrator account/pw, the first thing you need to do is to TURN OFF that automatic login for the limited account. That way, you won't ever be in this situation again. After that, you can leave your limited account set that way, or change it to power user (or whatever).

    We can give you some more pointers on how to better secure your computer if you want. The main thing right now is getting you into that administrator account so that you can fix the login screen.

    <edited to add>

    PS: Hope you're not trying to type while driving that truck! Only KIDS do silly things like that!

    +
    0 Votes
    boxfiddler Moderator

    to change how users log on and off go to:
    Start\Settings\Control Panel\Administrative Tools\Security Options. In the right-hand pane of the window, scroll to:
    Interactive logon: Do not require CTRL+ALT+DEL. Double click on that and then choose 'Disabled'. Be doubly sure that you choose 'Disabled' before you reboot!!!
    lots of exclamation points for lots of emphasis

    +
    0 Votes
    tvanvalkenburg2

    thnx a whole lot-your last novel was a lot of help/reassurance that I'm get'n there! I've used the F8 key and gotten into the safe mode, but I may just not have gotten the time'n down just right.

    I've been use'n the "logoff" feature and retry'n to type in the old account name, the new account name, and any varibles I can think of....just for "in case" lol

    I've been work'n at this all night and have to go to hospital for my DOT physical tomorow. I'll work on this again tomorow night and let ya know what happens :)

    I see you're in Pendleton,OR and rest assured that I certainly keep my eyes/attention on the road when driv'n down Cabbage Hill lol THNX AGAIN!

    Van

    +
    0 Votes
    tvanvalkenburg2

    Sorry it took me so long to get back to ya. I have full use of my admin accnt! Thanks so much for your interest and help! Listen for a truck honk'n "V" in Morse Code :) I pick up boats out of Roseburg,OR often and am up and down I5 & I84.

    Duchman

    +
    0 Votes
    tvanvalkenburg2

    The whole time that I was using my personal user account, I thought that my admin accnt also had the password set as the same. I typed in the new name that I had given my admin accnt and accidentally hit "enter"-I was in the admin accnt!! lol I had never set a password for the admin accnt!!

    rest assured I have a password set for the admin accnt, now lol

    THANKS so much for your interest and help!!

    DUTCHMAN

    +
    0 Votes
    boxfiddler Moderator

    Ain't computers fun!!!

    +
    0 Votes
    tvanvalkenburg2

    I am to the point that I can't do without this little one strapped to my passenger seat. :) live is whole again lol

    Dutchman

    +
    0 Votes
    tvanvalkenburg2

    All I did was give the generic admin accnt my "personalized name", thinking that the password was unchanged. Turned out, there was never a password assigned for the admin accnt! The machine (the one I'm using now and on my 18wheeler) is a used machine "handed down" from my son. I thought that I'd given the admin accnt as well as my enduser accnt the same password-not so. I had not given the admin accnt a password. Just by accident, I hit enter after typing in the name that I renamed the admin accnt-I was into the admin accnt lol

    what a learning experience-THANKS for your interest and help

    Dutchman

    +
    0 Votes
    tvanvalkenburg2

    I got your home area mixed up with that of "Thumbs". Just for grins and giggles, I used MS Str & Trips to locate Noobyoobywabba in MO :). I travel a lot of MO on I70 &I44; I'll just honk my air horns a bunch in MO lol

    Dutchman

    +
    0 Votes
    boxfiddler Moderator

    is my 'early morning' singin' song'!

    +
    0 Votes
    tvanvalkenburg2

    I thought that sounded familiar, just couldn't think where I'd heard it.........we must be old to remember that song lol

    Dutchman

    +
    0 Votes
    boxfiddler Moderator

    first off, hope I speeled it write!

    You know, that is still one of my favorites. Melodic, happy, and easy to sing/hum along with.

    Have a great day!

    +
    0 Votes
    tvanvalkenburg2

    lol turns out I DID NOT have a password set on the machine my son gave me (for the admin acnt.) Typ'n in the name that I gave (renamed) for the admin acnt and simply hit'n the enter key........and what do ya know-I was into the admin acnt

    I felt very FOOLISH

    thanks for the help!!!!

    Dutchman

    +
    0 Votes
    boxfiddler Moderator

    nails us all with that 'foolish feeling' now and again.

    Thanks for letting us know that things have worked out. And don't be a stranger?

    +
    0 Votes
    tvanvalkenburg2

    I haven't made it down "cabbage hill" yet ((been truck'n 13yrs, now-why do "they" call it that (name)?))

    I've been driv'n hard since the day after New Years.....Spokane,WA from home (Montana), to St. Augustine,FL; to Calgary,AB; to Pipestone,MN; to Ft. Worth,TX.

    I got to stop by my son's home near Ft. Worth and he helped me out with this box :) He's the pro IT geek, as well as my step sister and her husband (geeks on tour blog).

    Now I'm in MacAllen,TX fix'n to drive back to Calgary,AB. I'll honk "V" in Morse Code when I go through your neighborhood! lol

    :) Dutchman

    +
    0 Votes
    normhaga

    I would like to point out an event that I had to address yesterday on my wifes computer, which I would hope will show why your response may have been a little over the top.

    On my wifes machine I have several tools that are locked from her access because she does not know how to use them and they would be dangerous to her. One of the tools that I routinely install that she is allowed access to is a plugin for FireFox. This is noScript. Starlight has been carefully coached to never allow global script - to only allow temporary scripts. Well, she screwed up. As a result, something nailed the computer and did the typical virus/malware tricks of disabling the right click, task manager, etc. However, it also did some other nasties like changing the administrative account PW's and attacked the anti virus and firewall (this is all from a user account).

    First, after determining the problem, I attempted to do a restore from the local backup partition. Guess what, the kernel had been altered and the backup would not install.

    Second, I booted the install disk and attempted to reinstall the MBR, and this is where I found out the Administrative PW's had been altered.

    Third, I fired up ERD and attempted to change the PW's. The motions were completed but the PW's were not changed.

    Fourth, I booted BT3 from a usb stick and ran a sha sum on the system files and found out several were altered.

    After many other attempts to restore the system in various ways, I resorted to an in place OS restore which allowed me to boot to the administrative account and kill the offending files. BTW, the local back up was also attacked and rendered useless; on my wifes machine I do not keep an off line backup and only rely on the fact that the backup partition is inaccessible to XP.

    This is a perfectly legit use of tools for a legit reason. Should I be flamed or have someone assert that a question like the one above is intended for malicious intent?

    Another example:
    I just did an OSX install for a client and then virtualized XP so that he could play games. I carefully instructed him as to set a VM restore point after he installed his XP games and to stay off the internet with IE until he had done so. He failed to stay off the Inet and visited some porn sites with IE. As a result he is infected with a worm and, it looks like, one of those pesky virus that try to sell you anti virus that actually install virus and worms. My guess is that he DL'd a Trojan to do this. I was unable get rid of the malware within and hour because of the combination of my unfamiliarity with OSX and VMWare Fusion and the fact that he expected me to clean up his mess without fee. Say I asked a question in the same line as the root post, should I be flamed.

    The difference is that I probably would have PM'd someone and asked the question privately, but the situation is the same and both are legitimate.

    +
    0 Votes
    boxfiddler Moderator

    Do you remember your Administrator password if you set one?
    Have you tried booting into Safe Mode to access it?
    XP doesn't appear to allow access to 'the Administrator' account unless in Safe Mode.

    +
    0 Votes
    ThumbsUp2

    Any account can be accessed in regular mode, not just safe mode, even if it's not listed on the welcome screen.

    Just press ctrl+alt+del two times to bring up the regular login dialog.

    Of course, you still have to KNOW the username of the account as well as the password.

    +
    0 Votes
    boxfiddler Moderator

    Dang if I don't learn something new every day. At this rate I should never grow old?

    edit to add: first thing I do on a fresh install/machine is kill that freaking welcome screen, next is the XP gui.

    +
    0 Votes
    ThumbsUp2

    Yes, we kill the welcome screen first thing as well. Second thing we do is to set it to require ctrl+alt+del just to get to the login screen. Third is to kill display of the last user logged in. This way, one must know BOTH the username AND the password to get in.

    +
    0 Votes
    boxfiddler Moderator

    on second and third thing! Fourth is disable guest account. Although sometimes I do that first... But these are my top 4 'first' things to do.

    Then there is the password. I let the other half do whatever with that limited account, but I have loooong and complicated passwords for my account/s. If OH can guess them, my secrets are out. :)

    edit: add a smiley

    +
    0 Votes
    ThumbsUp2

    Yeah, we disable the guest account as well. The order in which we do things sometimes gets jumbled. But, as long as it eventually gets checked off the list of things to do....

    If the OH can guess your PW's you're in deep DOO DOO! Better run!

    +
    0 Votes
    boxfiddler Moderator

    can barely find the browser icon. Complicated things seriously by installing Ubuntu to the primary machine. Now OH has to remember Firefox and IE icon! LOL bigtime. No worries on the passwords as yet.

    +
    0 Votes
    Tig2

    Did you end up with an OH that doesn't know how to compute? Significant one is an Application Architect. While he is hopeless with hardware, he can at least find an icon! I don't know that our relationship could survive without us both knowing how to use an RPN calculator!

    I can't even begin to imagine how you survive!

    +
    0 Votes
    boxfiddler Moderator

    When we met, I barely used a computer and it wasn't on my list of important things in an OH!

    I did have an old Tandy at the time with that DeskMate Pro as a gui for a variety of apps that a home user would find handy. But it had no mouse, no hard drive and was such a pita that I rarely used it.

    Got the first Windows machine (98FE) well into our marriage. What a nightmare that thing was (walk into the room the wrong way and it booted to safe mode!). That is the one that got me interested though (damn things are going to be in my control if it kills me) and moved me into the computing age.

    We did go round and round over the fact that OH would prefer that I look up whatever is of interest to him. I finally started refusing and now he deals with that himself. Sure has problems with my 'lefty' mouse though!

    +
    0 Votes
    OldER Mycroft

    There should be a box for it on the Profile page.

    Then we could stand out and be counted on TR

    +
    0 Votes
    boxfiddler Moderator

    Come to think of it, OH is thoroughly impractical in the home maintenance area as well. I thought he was the king of duct tape until I stumbled across an episode of Oprah in which the 'real' king of duct tape was a guest. Mine is only the 'prince' of duct tape!

    I'm the household handyman. But that led to a Continuing Ed class 'Simple Home Repair for Women'. We have a serious blast and I get to tell lots of funny stories and bad jokes about my inept OH.

    +
    0 Votes
    ThumbsUp2

    Wanted me to look up everything for him. I finally forced him to start playing Solitair to learn how to control the mouse. In nearly 10 years, he has finally graduated to Cribbage and is quite fast at it. He can also send an email once in a while. Although, using spell checker is a little above his head, so pressing cancel is easier. And, I've even caught him using a search engine a few times ALL BY HIMSELF. Of course, I wouldn't want to repeat what it was he was searching for!!! MEN!!!!!!!!!!!!!

    +
    0 Votes
    boxfiddler Moderator

    I have a couple of his favorite places to go in my personal links portion of my homepage. He does at least know how to do that! lol

    He ever does start searching for the unnameable, I will start blocking all sorts of stuff! Mess with me!

    +
    0 Votes
    Tig2

    The SO is pretty good. I can trust him to install software and such but when it comes to things like the wireless network, I handle it. But we are both pretty binary in general. Just in different ways.

    Finally got him to get off the MS bandwagon- a small victory, but I'll take it. All I had to do was show him a price comparison between Open Office and MS Office. He's used Open pretty much since.

    And he's planning to go Mac when he gets to the next computer. But I think that is because he likes Unix.

    And Thumbs, Men are what they are. Acceptance will keep you from killing him- no matter how richly he deserves it!

    +
    0 Votes
    boxfiddler Moderator

    You mean that being left-handed is no longer taken to be a sign that one is a witch/warlock to be burned at the stake?

    BTW - I'm not left-handed, I just use the mouse that way and shoot pool that way. It always struck me as kinda dumb to be always switching between the mouse and the pen when all one has to do is play a lotta leftie Solitaire to get comfy with a different handed mouse.

    <begin rant>
    I'm constantly being nagged at school to reset the mouse to right-handed before I leave a machine. Whoa! Reset it your freaking self! I have to set the mouse to left-handed at every machine that isn't mine. It ain't agonna kill someone else to have to reset a mouse now and then.
    <end rant>

    edit typo. Better put the brandy away for a bit I guess...

    +
    0 Votes
    Tig2

    But Boxfiddler, it's the cocktail hour, isn't it? I just sent the SO off to make drinks!

    +
    0 Votes
    ThumbsUp2

    As a user with limited privledges, you wouldn't be able to "see" anything. You need to log in as THE administrator to fix your situation.

    +
    0 Votes
    deepsand

    you know its Password, and you're using Win XP, and you turn Fast User Switching off, you will then get the Classic Welcome Screen, where you must select/enter a User ID, and you can enter the Admin. Account Name and Password.

    +
    0 Votes
    tvanvalkenburg2

    The problem was like not see'n the tree in the forest! My admin accnt is usable and my world is whole again :)

    Thanks for your interest and help!

    Dutchman

  • +
    0 Votes
    The Scummy One

    The members of TechRepublic - A Resource for IT Professinals, will not assist anyone in the recovery of lost passwords. You may have a legitimate reason to recover a password. However, we cannot verify your motives and will therefore not assist anyone in what may be an attempt at gaining unauthorized access to a computer system. Due to the open nature of this forum, any assistance given to help circumvent security measures, even for legitimate purposes, would be available for unscrupulous individuals to use for illegitimate purposes. This is a risk that we the members of TechRepublic will not take. Please do not ask questions of this nature on TechRepublic.

    If you have a legitimate need to circumvent a password scheme, please contact the vendor for the software / hardware and request their assistance. E.g. Windows XP password recovery issues should be taken up with Microsoft's technical support, Phoenix BIOS password recovery issues should be taken up with Phoenix Technologies, etc..

    To those viewing this post: Please DO NOT respond any further to this thread. This template has been released under the GNU public license and you are encouraged to use it as a standard reply for questions of similar nature, provided that you make any modifications available to other users.
    "

    +
    0 Votes
    boxfiddler Moderator

    It doesn't look to me like he asked anything about a password. The word password does not even appear in his post. He appears to have 'lost' the entire Administrator account.

    edit to add: Let's not get goofy with this password template thing, eh? Oh, and yes, I will try to behave.

    +
    0 Votes
    The Scummy One

    this poster is asking for how to take control of a system because the admin account is locked...

    Is this not very similar to 'crack a PW'?

    +
    0 Votes
    tvanvalkenburg2

    you're right, I'm NOT try'n to hack into someone's computer lol only MY OWN lol! I DO remember my passwords on both accounts(administrator and enduser)-I didn't change either. I only renamed my administrator account, but I'm realizing (stupidly)that I should NOT have made the enduser account a limited account. I only ment to have two accounts: administrator with a new name that only I knew the name of, and a "daily use" account with limited privledges (for my use); with the idea that I couldn't do too much changing up of things/harm to myself lol lol if I had to think about if I REALY wanted to do some change; my computer would force me to go to the admin account to do it.

    I have tried go'n to "safe mode" and using the "ctrl-alt-delete" keys x2 trick, but all I get is a window that leads me to "task manager". I cant log off the enduser(limited)account and get into the "switch user" mode.

    I'm stumped.....and screwed lol

    Van

    +
    0 Votes
    boxfiddler Moderator

    but I do give it the most ridiculous and long password I can dream up. I write the password down and put it in a file somewhere that is not exactly a 'usual place' to find things like that. Then I give me an administrator account with an equally long and ridiculous password to continue setting up a new install. Then I give me a Power User account for daily use and everyone else gets a limited user account. I rarely need to access 'the administrator' account, but if I do I have to find the password first! This has worked quite well for me over the years.
    Although on one occasion when I needed to access 'the administrator' account it took me several days to find the password. I did get a little bummed for a bit, but did find it in the end.
    I never keep a password list in the computer. Or anything else I don't want someone else to see. Paranoid computing - that's me.
    I'm good at keeping my own things up and running safely and cleanly, but not always so good a long distance tech support. Sorry I can't help you further.

    +
    0 Votes
    ThumbsUp2

    That wasn't part of your original post. Are you telling us that you can't shut your computer off? You can't reboot to get access to the welcome screen which is where you need to press ctrl+alt+del twice? By the way, the three finger solute as it's called, only takes you to the task manager if you use it AFTER you have logged in. It has a different function when used at the login (welcome) screen.

    So, anyway... tell us what happens if you click Start -> Shutdown -> select Shutdown -> OK ???

    +
    0 Votes
    tvanvalkenburg2

    I logon using the limited account, then my desktop appears-welcome screen is bypassed for some reason. I can't use "the three finger salute" except after logon. Thanks for replys, I'm 56yr old truck driver using my son's old machine that he gave me with the words,"here, Dad, learn how to use a computer.". lol I've learned a lot in the past two yrs (I'd like to think), but this time I think I "experimented" with the wrong process. lol I use this Dell Inspiron 1000 in my 18wheeler to keep records,navigate, and access the net to keep in touch.

    Van

    +
    0 Votes
    ThumbsUp2

    You've renamed the administrator account. You know the password for it, but have not been able to get to any kind of login screen where you can input the required details to get back into it. You've set your own user account to a limited access account, which means you don't have authority to change any of the required settings needed to fix your situation. AND..... you've enabled the automatic login for your limited account, so you never see the login screen where you can give it the three-finger solute.

    Wheeeeewwweeeee! You got yourself into a pickle, didn't ya?

    Ok, at this point, the only solution is to teach you how to get into safe mode. I read in one of your posts that you've gotten into safe mode and it didn't work. Either you tried to get into safe mode and failed, or you entered safe mode but did not log in as the as the new administrator's name. When you enter safe mode, you will know it. The danged thing reminds you about it. So, I'm guessing that you have not yet actually been into safe mode. And, if you did, you logged in with your limited user account.

    So, let's try this. Reboot the computer, but this time, shortly after you see the manufacturer's logo, begin pressing the F8 key repeatedly. That's one key way at the top of the keyboard. It's not the F + 8 keyS combined. Anyway, the key is to press that F8 key soon enough. If you press it too soon though, you'll get a keyboard failure and the computer may not boot (if stop on all errors is enabled). If you get the keyboard failure and it stops, press the three-finger solute to reboot and try again. Keep at it, allowing it to go all the way into Windows if you miss it, where you can then tell it to reboot again, and again, and again, until you finally get the timing down when pressing the F8 key. IF you finally see a black screen with a menu on it that allows you to use the up/down arrows to select Safe Mode, THAT is what you're looking for. If, in Safe Mode, it bypasses the login screen, click start and then LOGOFF, not ShutDown. Logging off in Safe Mode will put you back to the login/welcome screen where you SHOULD be able to either type in the new administrator name and password, or ctrl+alt+del once (maybe twice) to bring up the login screen where you CAN type the required name/pw.

    If you ever do get into safe mode using the renamed administrator account/pw, the first thing you need to do is to TURN OFF that automatic login for the limited account. That way, you won't ever be in this situation again. After that, you can leave your limited account set that way, or change it to power user (or whatever).

    We can give you some more pointers on how to better secure your computer if you want. The main thing right now is getting you into that administrator account so that you can fix the login screen.

    <edited to add>

    PS: Hope you're not trying to type while driving that truck! Only KIDS do silly things like that!

    +
    0 Votes
    boxfiddler Moderator

    to change how users log on and off go to:
    Start\Settings\Control Panel\Administrative Tools\Security Options. In the right-hand pane of the window, scroll to:
    Interactive logon: Do not require CTRL+ALT+DEL. Double click on that and then choose 'Disabled'. Be doubly sure that you choose 'Disabled' before you reboot!!!
    lots of exclamation points for lots of emphasis

    +
    0 Votes
    tvanvalkenburg2

    thnx a whole lot-your last novel was a lot of help/reassurance that I'm get'n there! I've used the F8 key and gotten into the safe mode, but I may just not have gotten the time'n down just right.

    I've been use'n the "logoff" feature and retry'n to type in the old account name, the new account name, and any varibles I can think of....just for "in case" lol

    I've been work'n at this all night and have to go to hospital for my DOT physical tomorow. I'll work on this again tomorow night and let ya know what happens :)

    I see you're in Pendleton,OR and rest assured that I certainly keep my eyes/attention on the road when driv'n down Cabbage Hill lol THNX AGAIN!

    Van

    +
    0 Votes
    tvanvalkenburg2

    Sorry it took me so long to get back to ya. I have full use of my admin accnt! Thanks so much for your interest and help! Listen for a truck honk'n "V" in Morse Code :) I pick up boats out of Roseburg,OR often and am up and down I5 & I84.

    Duchman

    +
    0 Votes
    tvanvalkenburg2

    The whole time that I was using my personal user account, I thought that my admin accnt also had the password set as the same. I typed in the new name that I had given my admin accnt and accidentally hit "enter"-I was in the admin accnt!! lol I had never set a password for the admin accnt!!

    rest assured I have a password set for the admin accnt, now lol

    THANKS so much for your interest and help!!

    DUTCHMAN

    +
    0 Votes
    boxfiddler Moderator

    Ain't computers fun!!!

    +
    0 Votes
    tvanvalkenburg2

    I am to the point that I can't do without this little one strapped to my passenger seat. :) live is whole again lol

    Dutchman

    +
    0 Votes
    tvanvalkenburg2

    All I did was give the generic admin accnt my "personalized name", thinking that the password was unchanged. Turned out, there was never a password assigned for the admin accnt! The machine (the one I'm using now and on my 18wheeler) is a used machine "handed down" from my son. I thought that I'd given the admin accnt as well as my enduser accnt the same password-not so. I had not given the admin accnt a password. Just by accident, I hit enter after typing in the name that I renamed the admin accnt-I was into the admin accnt lol

    what a learning experience-THANKS for your interest and help

    Dutchman

    +
    0 Votes
    tvanvalkenburg2

    I got your home area mixed up with that of "Thumbs". Just for grins and giggles, I used MS Str & Trips to locate Noobyoobywabba in MO :). I travel a lot of MO on I70 &I44; I'll just honk my air horns a bunch in MO lol

    Dutchman

    +
    0 Votes
    boxfiddler Moderator

    is my 'early morning' singin' song'!

    +
    0 Votes
    tvanvalkenburg2

    I thought that sounded familiar, just couldn't think where I'd heard it.........we must be old to remember that song lol

    Dutchman

    +
    0 Votes
    boxfiddler Moderator

    first off, hope I speeled it write!

    You know, that is still one of my favorites. Melodic, happy, and easy to sing/hum along with.

    Have a great day!

    +
    0 Votes
    tvanvalkenburg2

    lol turns out I DID NOT have a password set on the machine my son gave me (for the admin acnt.) Typ'n in the name that I gave (renamed) for the admin acnt and simply hit'n the enter key........and what do ya know-I was into the admin acnt

    I felt very FOOLISH

    thanks for the help!!!!

    Dutchman

    +
    0 Votes
    boxfiddler Moderator

    nails us all with that 'foolish feeling' now and again.

    Thanks for letting us know that things have worked out. And don't be a stranger?

    +
    0 Votes
    tvanvalkenburg2

    I haven't made it down "cabbage hill" yet ((been truck'n 13yrs, now-why do "they" call it that (name)?))

    I've been driv'n hard since the day after New Years.....Spokane,WA from home (Montana), to St. Augustine,FL; to Calgary,AB; to Pipestone,MN; to Ft. Worth,TX.

    I got to stop by my son's home near Ft. Worth and he helped me out with this box :) He's the pro IT geek, as well as my step sister and her husband (geeks on tour blog).

    Now I'm in MacAllen,TX fix'n to drive back to Calgary,AB. I'll honk "V" in Morse Code when I go through your neighborhood! lol

    :) Dutchman

    +
    0 Votes
    normhaga

    I would like to point out an event that I had to address yesterday on my wifes computer, which I would hope will show why your response may have been a little over the top.

    On my wifes machine I have several tools that are locked from her access because she does not know how to use them and they would be dangerous to her. One of the tools that I routinely install that she is allowed access to is a plugin for FireFox. This is noScript. Starlight has been carefully coached to never allow global script - to only allow temporary scripts. Well, she screwed up. As a result, something nailed the computer and did the typical virus/malware tricks of disabling the right click, task manager, etc. However, it also did some other nasties like changing the administrative account PW's and attacked the anti virus and firewall (this is all from a user account).

    First, after determining the problem, I attempted to do a restore from the local backup partition. Guess what, the kernel had been altered and the backup would not install.

    Second, I booted the install disk and attempted to reinstall the MBR, and this is where I found out the Administrative PW's had been altered.

    Third, I fired up ERD and attempted to change the PW's. The motions were completed but the PW's were not changed.

    Fourth, I booted BT3 from a usb stick and ran a sha sum on the system files and found out several were altered.

    After many other attempts to restore the system in various ways, I resorted to an in place OS restore which allowed me to boot to the administrative account and kill the offending files. BTW, the local back up was also attacked and rendered useless; on my wifes machine I do not keep an off line backup and only rely on the fact that the backup partition is inaccessible to XP.

    This is a perfectly legit use of tools for a legit reason. Should I be flamed or have someone assert that a question like the one above is intended for malicious intent?

    Another example:
    I just did an OSX install for a client and then virtualized XP so that he could play games. I carefully instructed him as to set a VM restore point after he installed his XP games and to stay off the internet with IE until he had done so. He failed to stay off the Inet and visited some porn sites with IE. As a result he is infected with a worm and, it looks like, one of those pesky virus that try to sell you anti virus that actually install virus and worms. My guess is that he DL'd a Trojan to do this. I was unable get rid of the malware within and hour because of the combination of my unfamiliarity with OSX and VMWare Fusion and the fact that he expected me to clean up his mess without fee. Say I asked a question in the same line as the root post, should I be flamed.

    The difference is that I probably would have PM'd someone and asked the question privately, but the situation is the same and both are legitimate.

    +
    0 Votes
    boxfiddler Moderator

    Do you remember your Administrator password if you set one?
    Have you tried booting into Safe Mode to access it?
    XP doesn't appear to allow access to 'the Administrator' account unless in Safe Mode.

    +
    0 Votes
    ThumbsUp2

    Any account can be accessed in regular mode, not just safe mode, even if it's not listed on the welcome screen.

    Just press ctrl+alt+del two times to bring up the regular login dialog.

    Of course, you still have to KNOW the username of the account as well as the password.

    +
    0 Votes
    boxfiddler Moderator

    Dang if I don't learn something new every day. At this rate I should never grow old?

    edit to add: first thing I do on a fresh install/machine is kill that freaking welcome screen, next is the XP gui.

    +
    0 Votes
    ThumbsUp2

    Yes, we kill the welcome screen first thing as well. Second thing we do is to set it to require ctrl+alt+del just to get to the login screen. Third is to kill display of the last user logged in. This way, one must know BOTH the username AND the password to get in.

    +
    0 Votes
    boxfiddler Moderator

    on second and third thing! Fourth is disable guest account. Although sometimes I do that first... But these are my top 4 'first' things to do.

    Then there is the password. I let the other half do whatever with that limited account, but I have loooong and complicated passwords for my account/s. If OH can guess them, my secrets are out. :)

    edit: add a smiley

    +
    0 Votes
    ThumbsUp2

    Yeah, we disable the guest account as well. The order in which we do things sometimes gets jumbled. But, as long as it eventually gets checked off the list of things to do....

    If the OH can guess your PW's you're in deep DOO DOO! Better run!

    +
    0 Votes
    boxfiddler Moderator

    can barely find the browser icon. Complicated things seriously by installing Ubuntu to the primary machine. Now OH has to remember Firefox and IE icon! LOL bigtime. No worries on the passwords as yet.

    +
    0 Votes
    Tig2

    Did you end up with an OH that doesn't know how to compute? Significant one is an Application Architect. While he is hopeless with hardware, he can at least find an icon! I don't know that our relationship could survive without us both knowing how to use an RPN calculator!

    I can't even begin to imagine how you survive!

    +
    0 Votes
    boxfiddler Moderator

    When we met, I barely used a computer and it wasn't on my list of important things in an OH!

    I did have an old Tandy at the time with that DeskMate Pro as a gui for a variety of apps that a home user would find handy. But it had no mouse, no hard drive and was such a pita that I rarely used it.

    Got the first Windows machine (98FE) well into our marriage. What a nightmare that thing was (walk into the room the wrong way and it booted to safe mode!). That is the one that got me interested though (damn things are going to be in my control if it kills me) and moved me into the computing age.

    We did go round and round over the fact that OH would prefer that I look up whatever is of interest to him. I finally started refusing and now he deals with that himself. Sure has problems with my 'lefty' mouse though!

    +
    0 Votes
    OldER Mycroft

    There should be a box for it on the Profile page.

    Then we could stand out and be counted on TR

    +
    0 Votes
    boxfiddler Moderator

    Come to think of it, OH is thoroughly impractical in the home maintenance area as well. I thought he was the king of duct tape until I stumbled across an episode of Oprah in which the 'real' king of duct tape was a guest. Mine is only the 'prince' of duct tape!

    I'm the household handyman. But that led to a Continuing Ed class 'Simple Home Repair for Women'. We have a serious blast and I get to tell lots of funny stories and bad jokes about my inept OH.

    +
    0 Votes
    ThumbsUp2

    Wanted me to look up everything for him. I finally forced him to start playing Solitair to learn how to control the mouse. In nearly 10 years, he has finally graduated to Cribbage and is quite fast at it. He can also send an email once in a while. Although, using spell checker is a little above his head, so pressing cancel is easier. And, I've even caught him using a search engine a few times ALL BY HIMSELF. Of course, I wouldn't want to repeat what it was he was searching for!!! MEN!!!!!!!!!!!!!

    +
    0 Votes
    boxfiddler Moderator

    I have a couple of his favorite places to go in my personal links portion of my homepage. He does at least know how to do that! lol

    He ever does start searching for the unnameable, I will start blocking all sorts of stuff! Mess with me!

    +
    0 Votes
    Tig2

    The SO is pretty good. I can trust him to install software and such but when it comes to things like the wireless network, I handle it. But we are both pretty binary in general. Just in different ways.

    Finally got him to get off the MS bandwagon- a small victory, but I'll take it. All I had to do was show him a price comparison between Open Office and MS Office. He's used Open pretty much since.

    And he's planning to go Mac when he gets to the next computer. But I think that is because he likes Unix.

    And Thumbs, Men are what they are. Acceptance will keep you from killing him- no matter how richly he deserves it!

    +
    0 Votes
    boxfiddler Moderator

    You mean that being left-handed is no longer taken to be a sign that one is a witch/warlock to be burned at the stake?

    BTW - I'm not left-handed, I just use the mouse that way and shoot pool that way. It always struck me as kinda dumb to be always switching between the mouse and the pen when all one has to do is play a lotta leftie Solitaire to get comfy with a different handed mouse.

    <begin rant>
    I'm constantly being nagged at school to reset the mouse to right-handed before I leave a machine. Whoa! Reset it your freaking self! I have to set the mouse to left-handed at every machine that isn't mine. It ain't agonna kill someone else to have to reset a mouse now and then.
    <end rant>

    edit typo. Better put the brandy away for a bit I guess...

    +
    0 Votes
    Tig2

    But Boxfiddler, it's the cocktail hour, isn't it? I just sent the SO off to make drinks!

    +
    0 Votes
    ThumbsUp2

    As a user with limited privledges, you wouldn't be able to "see" anything. You need to log in as THE administrator to fix your situation.

    +
    0 Votes
    deepsand

    you know its Password, and you're using Win XP, and you turn Fast User Switching off, you will then get the Classic Welcome Screen, where you must select/enter a User ID, and you can enter the Admin. Account Name and Password.

    +
    0 Votes
    tvanvalkenburg2

    The problem was like not see'n the tree in the forest! My admin accnt is usable and my world is whole again :)

    Thanks for your interest and help!

    Dutchman