Questions

Can't connect to HP DesignJet T610

+
0 Votes
Locked

Can't connect to HP DesignJet T610

dandp
Hello All, I am having trouble installing a DesignJet T610 to users via the network. It is network-capable, I do have the latest and associated W7 drivers (as the machines are W7Pro 64 or 32 bit). It seems like a network communication error ... I can and can't ping the printer even though it has been assigned an ip. Sometimes it goes through other times it starts to ping then times out then picks up the ping again. Thank you to all!!! Best site.
  • +
    0 Votes
    robo_dev

    Are you pinging the DNS name or the IP?

    Tell us about your network.

    What is your DNS server? Are you using DHCP or static for printer?

    subnet mask correct in device?

    +
    0 Votes
    dandp

    Hi there .. I am pinging the IP
    I have a mixed mode environment ... most Win7P machines (32 bit with some 64's) and a couple of XPPro machines ... Win Server 2008 Standard. DNS functioning and sending out IP via DHCP .... hmmm ... the subnet is correct.

  • +
    0 Votes
    robo_dev

    Are you pinging the DNS name or the IP?

    Tell us about your network.

    What is your DNS server? Are you using DHCP or static for printer?

    subnet mask correct in device?

    +
    0 Votes
    dandp

    Hi there .. I am pinging the IP
    I have a mixed mode environment ... most Win7P machines (32 bit with some 64's) and a couple of XPPro machines ... Win Server 2008 Standard. DNS functioning and sending out IP via DHCP .... hmmm ... the subnet is correct.