Questions

Can't download programs

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0 Votes
Locked

Can't download programs

sunbear01
Since getting a new computer I am no longer able to download programs from TR. I have Windows 7. The run option no longer appears. I have an option to open, open and save but I cannot find a program to open the file. I can however run downloads from other locations on the Internet. What's up with TR? Have they changed something? .
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    like what type of file are you downloading? Check the file extension for a tip.
    If it's one of the many "white papers" you may need a PDF or similar viewer.
    Also, turn off the CAPS LOCK...

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    tcavadias Staff

    Can you provide some urls please?

    -Tammy [_]3

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    Zolar

    Switch to Linux and you won't have windows problems

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    a.portman

    It is time to stop this kind of crap. True, if you switch to Linux, you would not have windows problems. You would have Linux problems.

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    1 Votes
    databaseben

    in win7, you may not have sufficient rights / privileges for executing "runs" or "downloading".

    goto the control panel and check the "user accounts" settings for easing the protective restrictions.

    however, you have to log in as "administrator" (and maybe also log into safe mode) to make changes to your system "users"

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    sunbear01

    It happens with all downloads from Tec Rep. That is the only place I have the problem. Team Viewer was the last program I tried to download. I have found a work around. I just Google Team Viewer, go to one of the sites listed and download it. Thanks Everyone for your interest and help. The problem may also be in my email program (Live email). I cannot open the file because I guess I do not have a program to do that. I do not know what file type TR is sending. I'm not very computer literate.

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    OK, if using Live Mail, you may need to "enable links for this sender"
    so that the links in the email that TR sends you will be "live"...
    most of the time, until you tell Live to enable links for a sender,
    it disables links in emails to sort of curb phishing and trojan program
    threats.

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    0 Votes
    sunbear01

    How do I ENABLE LINKS FOR A SENDER? I have looked in the options for live mail and cannot locate anywhere that will aloow me to ENABLE LINKS FOR THIS SENDER. Can you help me out. Thanks

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    SmartAceW0LF

    After downloading the file, go to it, right-click on it, choose properties and then untic the box that states this file is blocked because it was downloaded from the Internet. Forgive the paraphrase but I think you will find it easily.

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    0 Votes

    Try this..with Live Mail running, click on Tools, then highlight
    Safety Options, then click on the Safe Senders tab at top.
    Click on "Add" button, type the address for TechRepublic into
    the sender space which is newsletters@techrepublic.online.com,
    then click OK. This should enable links in TR newsletters.

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    0 Votes
    sunbear01

    Thanks very much for th hlp. I'm learning more every day.

  • +
    0 Votes

    like what type of file are you downloading? Check the file extension for a tip.
    If it's one of the many "white papers" you may need a PDF or similar viewer.
    Also, turn off the CAPS LOCK...

    +
    0 Votes
    tcavadias Staff

    Can you provide some urls please?

    -Tammy [_]3

    +
    0 Votes
    Zolar

    Switch to Linux and you won't have windows problems

    +
    0 Votes
    a.portman

    It is time to stop this kind of crap. True, if you switch to Linux, you would not have windows problems. You would have Linux problems.

    +
    1 Votes
    databaseben

    in win7, you may not have sufficient rights / privileges for executing "runs" or "downloading".

    goto the control panel and check the "user accounts" settings for easing the protective restrictions.

    however, you have to log in as "administrator" (and maybe also log into safe mode) to make changes to your system "users"

    +
    0 Votes
    sunbear01

    It happens with all downloads from Tec Rep. That is the only place I have the problem. Team Viewer was the last program I tried to download. I have found a work around. I just Google Team Viewer, go to one of the sites listed and download it. Thanks Everyone for your interest and help. The problem may also be in my email program (Live email). I cannot open the file because I guess I do not have a program to do that. I do not know what file type TR is sending. I'm not very computer literate.

    +
    0 Votes

    OK, if using Live Mail, you may need to "enable links for this sender"
    so that the links in the email that TR sends you will be "live"...
    most of the time, until you tell Live to enable links for a sender,
    it disables links in emails to sort of curb phishing and trojan program
    threats.

    +
    0 Votes
    sunbear01

    How do I ENABLE LINKS FOR A SENDER? I have looked in the options for live mail and cannot locate anywhere that will aloow me to ENABLE LINKS FOR THIS SENDER. Can you help me out. Thanks

    +
    0 Votes
    SmartAceW0LF

    After downloading the file, go to it, right-click on it, choose properties and then untic the box that states this file is blocked because it was downloaded from the Internet. Forgive the paraphrase but I think you will find it easily.

    +
    0 Votes

    Try this..with Live Mail running, click on Tools, then highlight
    Safety Options, then click on the Safe Senders tab at top.
    Click on "Add" button, type the address for TechRepublic into
    the sender space which is newsletters@techrepublic.online.com,
    then click OK. This should enable links in TR newsletters.

    +
    0 Votes
    sunbear01

    Thanks very much for th hlp. I'm learning more every day.