Questions

Can't Ping or RDP my computer!

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Can't Ping or RDP my computer!

scott.gaudet
I can Remote Desktop onto other machines. However, when I'm at the other machines I can't get to my own computer, also I can't ping my computer which time's out after three attempts. If I try to connect to my admin share via the UNC Path, I also can't do that. I have checked my settings, Remote Desktop is enabled. We are behind a firewall, which is mentioned in many articles. Any ideas would greatly be appreciated.
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    tboucher

    Is your machine on the same LAN as the other machines you mention? Did you try pinging by IP Address or just by Host Name?

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    RDP

    scott.gaudet

    The computers are all in the same lan and wan. I've tried pinging by ipaddress and computer name.

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    svasily1

    Do tracert to your IP address.
    C:\Documents and Settings\serge>tracert 192.168.1.1

    Tracing route to 192.168.1.1 over a maximum of 30 hops

    1 1 ms 1 ms 1 ms router [10.0.0.1]
    2 4 ms 3 ms 3 ms 192.168.1.1

    Trace complete.
    If it stops on a router, you have to check ACL.

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    scott.gaudet

    C:\Documents and Settings\scott.gaudet>tracert 9txxxxx

    Tracing route to 9txxxxx.xxxgrp.com [10.1.140.21]
    over a maximum of 30 hops:

    1 4 ms 3 ms 4 ms 10.1.130.252
    2 1 ms <1 ms 1 ms 10.1.101.41
    3 * * * Request timed out.
    4 * * * Request timed out.
    5 * * * Request timed out.
    6 * * * Request timed out.
    7 * * * Request timed out.
    8 * * * Request timed out.
    9 * * * Request timed out.
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * *

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    Ok

    rkuhn

    So what is 10.1.101.41?

    Do a nslookup and see what that device is. That's where your packets stop.

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    svasily1

    Ping can,t reach reach network.
    Check 10.1.101.41, may be this host acting like router. What is netmask for 10.1.140.21 if it is your host?

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    rkuhn

    Right click on My Computer, System Properties, Remote, check Allow Users to Connect Remotely to This Computer.

    Then, Select Remote Users and add your user/s.

    Also, make sure if the Windows Firewall is on that you don't have Don't Allow Exceptions checked. Or, same basic principle for any third party firewall.

    If you go into Control Panel, Windows Firewall, Exceptions, you should see an exception for Remote Desktop and it should be checked.

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    scott.gaudet

    Rick, I did previously check all what you asked me to do. I just finished, and confirmed all the steps that you ask. By looking at my settings, It should be working.

    Scott

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    tboucher

    Is your machine on the same LAN as the other machines you mention? Did you try pinging by IP Address or just by Host Name?

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    0 Votes

    RDP

    scott.gaudet

    The computers are all in the same lan and wan. I've tried pinging by ipaddress and computer name.

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    svasily1

    Do tracert to your IP address.
    C:\Documents and Settings\serge>tracert 192.168.1.1

    Tracing route to 192.168.1.1 over a maximum of 30 hops

    1 1 ms 1 ms 1 ms router [10.0.0.1]
    2 4 ms 3 ms 3 ms 192.168.1.1

    Trace complete.
    If it stops on a router, you have to check ACL.

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    scott.gaudet

    C:\Documents and Settings\scott.gaudet>tracert 9txxxxx

    Tracing route to 9txxxxx.xxxgrp.com [10.1.140.21]
    over a maximum of 30 hops:

    1 4 ms 3 ms 4 ms 10.1.130.252
    2 1 ms <1 ms 1 ms 10.1.101.41
    3 * * * Request timed out.
    4 * * * Request timed out.
    5 * * * Request timed out.
    6 * * * Request timed out.
    7 * * * Request timed out.
    8 * * * Request timed out.
    9 * * * Request timed out.
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * *

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    Ok

    rkuhn

    So what is 10.1.101.41?

    Do a nslookup and see what that device is. That's where your packets stop.

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    svasily1

    Ping can,t reach reach network.
    Check 10.1.101.41, may be this host acting like router. What is netmask for 10.1.140.21 if it is your host?

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    0 Votes
    rkuhn

    Right click on My Computer, System Properties, Remote, check Allow Users to Connect Remotely to This Computer.

    Then, Select Remote Users and add your user/s.

    Also, make sure if the Windows Firewall is on that you don't have Don't Allow Exceptions checked. Or, same basic principle for any third party firewall.

    If you go into Control Panel, Windows Firewall, Exceptions, you should see an exception for Remote Desktop and it should be checked.

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    0 Votes
    scott.gaudet

    Rick, I did previously check all what you asked me to do. I just finished, and confirmed all the steps that you ask. By looking at my settings, It should be working.

    Scott