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Cerberus or Vision Helpdesk or Zendesk or Kayako ?

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Cerberus or Vision Helpdesk or Zendesk or Kayako ?

rinikhan
We are a small web design company we have some reseller clients who bring us business. We are looking for a helpdesk software that will allow us to manage support for our reseller clients.

Here is the senario

Our company A
and our resellers companies like reseller1 , reseller2 and so on.

The resellers will keep on growing.

We want to install helpdesk software on our companyA and want to create admin logins to our reseller companies who can login to our helpdesk and solve their clients tickets or ask us to reply.

Each reseller should be able to create their own company departments and manage the email queues etc.

We are evaluating Zendesk, Kayako Cerberus and Vision Helpdesk Can anyone suggest what Helpdesk software can fit our requirements?
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    sreeleshvp

    So what have you chosen of the three? If you haven't yet singled out one, you should try Freshdesk. You'd be able to make forums too for each one of your resellers.

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    sreeleshvp

    So what have you chosen of the three? If you haven't yet singled out one, you should try Freshdesk. You'd be able to make forums too for each one of your resellers.