Questions

Computer problems, sleep mode

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Computer problems, sleep mode

haxdnoob
Its been a serious long while since I've been on here, but now I turn to you people to help me

It seems when I put my computer in sleep mode, and try to bring it out of sleep mode, the computer seems to be stuck. The fans and the computer will go like they're bringing it out of sleep mode, but for some reason the computer screen doesn't turn back on to the desktop (sometimes I turn my computer screen off for reasons of my own). I've done this before when I had to go to my classes at community college, but for night classes, I shut-down my computer.

I'm running virus scans with my 4 programs (The Windows Defender program, Malwarebytes Antimalware, SUPERAntiSpyware, and McAfee Total Protection 2012) just to see if this is a virus problem, and I even ran an error check scan with my C:\ disk

Can anyone help me, because this never happened before, and when something like this happens, I get worried

I run Windows Vista Home Premium (32-Bit)

Clarifications

WGnC

You didn't specify, but I'm assuming the pc you're having issues with is a desktop w/separate components, i.e., monitor? Also, there's no reason to think this is malware-related from the info. you provided, so I wouldn't spend time on that approach.

I'm also a bit confused about the following "but for some reason the computer screen doesn't turn back on to the desktop (sometimes I turn my computer screen off for reasons of my own)." The problem as I understand it is that the monitor does not wake from sleep mode, but that the monitor is actually ON. Is this correct, please clarify, if you can. :)

  • +
    1 Votes
    OH Smeg

    It can be a result of a Windows Update applied recently breaking the Hibernation or Sleep Recovery modes to something like a Out of Data Driver or just that the current version of Windows + Patches no longer supports your exact Hardware for this option.

    You should look on the system makers Web Site for any fixes to see if they have a solution.

    Col

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    0 Votes
    haxdnoob

    and what specifically do you recommend I search for on the vista help support website.....thing. keywords basically

    +
    0 Votes
    Charles Bundy

    manufacturers have checklists. I've posted one below. Even tho it is specific to HP/Compaq the troubleshooting steps are all Vista based so should be hardware independent.

    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00845808

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    0 Votes
    haxdnoob

    well, I checked the tabs for both keyboard hardware settings and the mouse, and apparently the PDCAP_WAKE_FROM_D3_SUPPORTED text is missing (although, seeing as I never DID check to see if it was there in the first place, I don't know if it WAS ever missing)

    anyway I can fix this?

    +
    0 Votes
    Charles Bundy

    It is fixable, but you need to nail down when was the last time it worked and what has chnged since then to determine a list of causes as to why it isn't working now. :)

    It wouldn't hurt to check System Restore and look for the most recent snapshot date and compare that to the last time sleep/suspend worked. Check your update history as well and see how that stacks up to the last time it worked.

    BTW Did you check steps 3 - System Restore, 4 - Screen Savers, 5 - Startup Programs and 6 - Changing Power Settings?

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    0 Votes
    haxdnoob

    well, I occasionally clean my computer of old system restore points, so that ste[ is out, tried the power options step (didn't work), my computer is a dell computer, and I tried to see if any BIOS updates were available (none) so that didn't work, I don't have the hybrid sleep option apparently, or the hibernate option under the sleep selection in the power options advance tab, so that is denied. Only step I didn't try was the selective startup, which I will try next, and if THAT doesn't work, then I am at a loss

    Just in-case this doesn't work, is there a good free (no trial-ware or shareware) diagnostics tool that I can get online, I tried using windows default diagnostic tools, but they didn't find the solution

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    0 Votes
    haxdnoob

    WELL, I tried the selective startup, logged into my profile, tried entering sleep mode, tried getting OUT of sleep mode, didn't work. I even tried doing the same thing but at the profile log in screen, and I used the desktop power button (didn't work)

    I have literally NO friggin clue what to do, do you people?

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    0 Votes
    Chaz Chance#

    If they all want to check your computer as it comes out of sleep, they could prevent the screen updating.

    Also, I have had bad experiences with one of those mentioned. I would uninstall all of them and test if the problem remains, then re-install one at a time.

    +
    0 Votes
    haxdnoob

    the only anti-virus that checks my computer at startup (at least, I think it does when I log into my desktop profile) is McAfee, the others aren't set to startup with my computer, nor check it at/during startup. I've had those anti-virus programs on my computer for a long time and they sure as **** haven't been the ones causing the problem, but just in-case, ill try going into sleep mode with the other anti-virus programs removed; if that doesn't work, then ill need another viable solution before im forced to use the service offered to me from Microsoft (which is $99, but free if their solution doesn't work) and tell my dad of the problem and try and let HIM fix it.

    +
    0 Votes
    haxdnoob

    but also, since I doubt Windows Defender is causing any of the problems, ill keep that on my computer as well

    +
    0 Votes
    haxdnoob

    ok, so I just uninstalled the 2 other anti-virus programs I had (McAfee definitely not one of them), I restarted to complete the uninstall from one of them, and I tried going into sleep mode after my computer fully restarted, it worked, trying to boot back up after exiting sleep mode.......I think you know the answer by now (didn't work)

    I looked online for solutions, and although I couldn't find much, I ended up looking at Microsoft Security Essentials from the official Microsoft website (the new look is a tad bit......eh *waves hand*) and im wondering if that would be any better than the default Windows Defender Program I got (mostly as a side question to my main problem)

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    0 Votes
    WGnC

    If you're still having this issue, there are several things to consider as Microsoft has long acknowledged that both Vista and Windows 7 have compatibility problems when it comes to devices & sleep/hibernation modes. But as I can only make posts up to 75 characters, please let me know if this is still a problem for you.

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    0 Votes
    WGnC

    I can almost guarantee the failure to wake from sleep mode is NOT av or anti-malware related. But MS Security Essentials is one of the most recommended security apps out there if you're looking for a good free security program.

    +
    0 Votes
    WGnC

    I'm still firmly of the opinion it's hardware-related; for example, your motherboard/BIOS/host adapter(s) version doesn't support S3 & so won't wake peripherals.

    +
    0 Votes
    haxdnoob

    ok, so, I THINK I may know what might have caused it, but this is just a total guess.

    Sometimes, when my programs need updating, I use the FileHippo update checker program to see which programs need updating (no beta version downloads), and it said my adobe reader X could update to version 11. The only version for that program that I could find was for Windows 7, but when I downloaded the adobe reader update from filehippo and installed it, it worked alright, but then I had my doubts that it would keep working if I had it on my computer, so I used Revo Uninstaller Pro (Registered version), got rid of it, made sure that any leftover files went with it, then reinstalled the correct version for my computer.

    After I put my computer in sleep mode (can't remember if this was during when I had Adobe Reader X or after I got rid of it), I tried to boot the computer back up from sleep mode, and I think that's when the problems started. Again, I don't know if Adobe Reader XI was the culprit, but then again, my brain doesn't remember a lot of things that good

    Also, what DO you mean by S3? Service Pack 3?

    +
    0 Votes
    OH Smeg

    That is what I suggested you do above go to your Computers Makers Web Site and see if they have a solution.

    You could also try updating drivers for your system not just looking at BIOS Updates.

    Windows Security Essentials is the new name for Windows Defender if you like it is the only Microsoft provided Anti Virus Product as Defender no longer exists or is possible to update.

    As for what SP3 means It's Service Pack 3 but I'm not really sure what that is in relation to as there is no SP3 for Vista. Though Adobe Reader for Vista and 7 is the same so that shouldn't make any difference.

    As for Diagnostic Tools The Ultimate Boot CD is the best out there and it's available free here

    http://www.ultimatebootcd .com/download.html
    remember to remove the space from between the ultimatebootcd and the .com for a working link. I you do not the above will not work and if I do not insert the space the post gets deleted as possible spam.

    Only thing to watch with the Ultimate Boot CD is that you actually get the ISO which is about half way down the page if you are asked to pay for anything you have clicked on an Add on the page and it's not the Ultimate Boot CD.

    Col

    +
    0 Votes

    S3

    WGnC

    S3, aka Stanby, is a hybrid "deeper" sleep mode (vs. S1, for instance), whereby the system appears off, CPU has no power, lower power mode. BTW, How are you waking your PC from sleep mode?

    +
    0 Votes
    haxdnoob

    so, in response to the 2 solutions windows support provided me (I used the fixit myself steps), I turned on the hibernate options, allowed hybrid sleep, went into sleep mode, tried getting out of sleep mode, didn't work

    Tried using the FastResumeDisable registry entry it told me to create in the other solution, restarted my computer, went into sleep mode, tried getting out of sleep mode, didn't work.

    At this point, ill use the ultimatebootcd, but if THAT doesn't work, then ill need more solutions please.

    +
    0 Votes
    WGnC

    What happens to your monitor when you:
    1) Reboot
    2) Press F8 at system startup (you should hear a "beep", then begin hitting F8 key several times until you are in "safe mode"
    Does your monitor wake from sleep in these instances? If it doesn't, you've helped narrow the possibilities.

    +
    0 Votes
    haxdnoob

    I think I had problems trying that last time, though I can't remember if that was when dad wanted me to help him with HIS computer, or something else.

    Either way, ill try that. And ill test out my Hibernate options to see if I can reboot from that

    +
    0 Votes
    WGnC

    Fyi, hybernate is ususually only an option available for laptops, but it depends on your video card. On desktops, a "hybrid" state is set by system default (just means a deeper sleep state). Speaking of video cards, be sure its driver has the latest update available. Do you recall if the monitor issue began occuring after a Windows or third-party driver update (example, network adapter, mouse &/or keyboard, USB, etc.)?

    +
    0 Votes
    milesbradford

    I don't know what the machine issues are with Microsoft's Power Settings in Windows 7 -- but, that's where I went to solve the issues with my Windows 7 Professional 64bit and Windowds 7 Home Premium versions. I found it under Control Panel > System and Security > Hardware and Sound > Power Options > Change when the computer sleeps > never.

    Your machine stays on all the time now -- but, the Printer is always now available to the other Network machines (5 at home) and the Backup Drives are always available, too. I keep the Monitor set for 30 minutes until it goes to sleep -- but, that's okay because it fires right back up when I wiggle the mouse or hit the keyboard. I tested XP and Linux on the same machines and those OS's don't have the same issues as Windows 7 Home or Professional. Just another Microsoft way of keeping you drooling to their beck and call I figure.

    Other than this issue I think Windows 7 is probably the best Desktop on the market ever and I've been using Windows since 1984 (Windows 3). Also used OS2 then Caldara and Slackware in 1993. Windows 7 and Windows Server 2008 are the best ever as mates and I did systems and network admin for over 25 years of them and UNIX and about 10 years with SuSE original starting with SuSE 7.1 version. A business only uses Windows products if it has lots of money. Same with IBM, Cisco and Oracle products.

    +
    0 Votes
    haxdnoob

    ok, I JUST remembered, I ended up taking the install disc for vista (that came with my computer when it was ordered), used a program to make an iso of it, and burned that iso into a disc for repair purposes

    When I booted to the disc and saw the options presented to me, something called startup repair showed

    Would THAT fix my sleep mode problems, as well as not mess with any of the programs I got installed, because I feel besides the ultimate bootcd, that is the only thing I can think of that would fix it that is free

    +
    0 Votes
    haxdnoob

    On Saturday, the 10th of November, a power outage happened while I was sleeping, and after I woke up, I ended up trying to turn on my computer, it didn't turn on. It was my dad's opinion that the power supply and motherboard got fried, so he contacted dell to get replacement parts sent over with a technician to install them

    he came 3 days later, and when we opened up the chassis of the computer, there was a ton of dust from not cleaning (which probably contributed to the non-functioning computer; yes, a bad on my part for poor computer pairing). After cleaning as much dust as we could get, the technician replaced the damaged parts with the newer ones, booted up my computer, then profit, it worked

    The motherboard I now sport is apparently a newer model as instead of a giant blue lettered dell logo, I get a smaller silver dell logo. I checked to see if I could put this in sleep mode and boot it back up successfully, and it worked, so thank you guys for helping me with this, WGnC, you were right that it was hardware related, and bye for now peoples

    +
    0 Votes
    Charles Bundy

    manufacturers have checklists. I've posted one below. Even tho it is specific to HP/Compaq the troubleshooting steps are all Vista based so should be hardware independent.

    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00845808

    +
    0 Votes
    Chaz Chance#

    If they all want to check your computer as it comes out of sleep, they could prevent the screen updating.

    Also, I have had bad experiences with one of those mentioned. I would uninstall all of them and test if the problem remains, then re-install one at a time.

    +
    0 Votes
    WGnC

    If you're still having this issue, there are several things to consider as Microsoft has long acknowledged that both Vista and Windows 7 have compatibility problems when it comes to devices & sleep/hibernation modes. But as I can only make posts up to 75 characters, please let me know if this is still a problem for you.

    +
    0 Votes
    WGnC

    I can almost guarantee the failure to wake from sleep mode is NOT av or anti-malware related. But MS Security Essentials is one of the most recommended security apps out there if you're looking for a good free security program.

    +
    0 Votes
    WGnC

    I'm still firmly of the opinion it's hardware-related; for example, your motherboard/BIOS/host adapter(s) version doesn't support S3 & so won't wake peripherals.

    +
    0 Votes
    OH Smeg

    That is what I suggested you do above go to your Computers Makers Web Site and see if they have a solution.

    You could also try updating drivers for your system not just looking at BIOS Updates.

    Windows Security Essentials is the new name for Windows Defender if you like it is the only Microsoft provided Anti Virus Product as Defender no longer exists or is possible to update.

    As for what SP3 means It's Service Pack 3 but I'm not really sure what that is in relation to as there is no SP3 for Vista. Though Adobe Reader for Vista and 7 is the same so that shouldn't make any difference.

    As for Diagnostic Tools The Ultimate Boot CD is the best out there and it's available free here

    http://www.ultimatebootcd .com/download.html
    remember to remove the space from between the ultimatebootcd and the .com for a working link. I you do not the above will not work and if I do not insert the space the post gets deleted as possible spam.

    Only thing to watch with the Ultimate Boot CD is that you actually get the ISO which is about half way down the page if you are asked to pay for anything you have clicked on an Add on the page and it's not the Ultimate Boot CD.

    Col

    +
    0 Votes

    S3

    WGnC

    S3, aka Stanby, is a hybrid "deeper" sleep mode (vs. S1, for instance), whereby the system appears off, CPU has no power, lower power mode. BTW, How are you waking your PC from sleep mode?

    +
    0 Votes
    WGnC

    What happens to your monitor when you:
    1) Reboot
    2) Press F8 at system startup (you should hear a "beep", then begin hitting F8 key several times until you are in "safe mode"
    Does your monitor wake from sleep in these instances? If it doesn't, you've helped narrow the possibilities.

    +
    0 Votes
    WGnC

    Fyi, hybernate is ususually only an option available for laptops, but it depends on your video card. On desktops, a "hybrid" state is set by system default (just means a deeper sleep state). Speaking of video cards, be sure its driver has the latest update available. Do you recall if the monitor issue began occuring after a Windows or third-party driver update (example, network adapter, mouse &/or keyboard, USB, etc.)?

  • +
    1 Votes
    OH Smeg

    It can be a result of a Windows Update applied recently breaking the Hibernation or Sleep Recovery modes to something like a Out of Data Driver or just that the current version of Windows + Patches no longer supports your exact Hardware for this option.

    You should look on the system makers Web Site for any fixes to see if they have a solution.

    Col

    +
    0 Votes
    haxdnoob

    and what specifically do you recommend I search for on the vista help support website.....thing. keywords basically

    +
    0 Votes
    Charles Bundy

    manufacturers have checklists. I've posted one below. Even tho it is specific to HP/Compaq the troubleshooting steps are all Vista based so should be hardware independent.

    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00845808

    +
    0 Votes
    haxdnoob

    well, I checked the tabs for both keyboard hardware settings and the mouse, and apparently the PDCAP_WAKE_FROM_D3_SUPPORTED text is missing (although, seeing as I never DID check to see if it was there in the first place, I don't know if it WAS ever missing)

    anyway I can fix this?

    +
    0 Votes
    Charles Bundy

    It is fixable, but you need to nail down when was the last time it worked and what has chnged since then to determine a list of causes as to why it isn't working now. :)

    It wouldn't hurt to check System Restore and look for the most recent snapshot date and compare that to the last time sleep/suspend worked. Check your update history as well and see how that stacks up to the last time it worked.

    BTW Did you check steps 3 - System Restore, 4 - Screen Savers, 5 - Startup Programs and 6 - Changing Power Settings?

    +
    0 Votes
    haxdnoob

    well, I occasionally clean my computer of old system restore points, so that ste[ is out, tried the power options step (didn't work), my computer is a dell computer, and I tried to see if any BIOS updates were available (none) so that didn't work, I don't have the hybrid sleep option apparently, or the hibernate option under the sleep selection in the power options advance tab, so that is denied. Only step I didn't try was the selective startup, which I will try next, and if THAT doesn't work, then I am at a loss

    Just in-case this doesn't work, is there a good free (no trial-ware or shareware) diagnostics tool that I can get online, I tried using windows default diagnostic tools, but they didn't find the solution

    +
    0 Votes
    haxdnoob

    WELL, I tried the selective startup, logged into my profile, tried entering sleep mode, tried getting OUT of sleep mode, didn't work. I even tried doing the same thing but at the profile log in screen, and I used the desktop power button (didn't work)

    I have literally NO friggin clue what to do, do you people?

    +
    0 Votes
    Chaz Chance#

    If they all want to check your computer as it comes out of sleep, they could prevent the screen updating.

    Also, I have had bad experiences with one of those mentioned. I would uninstall all of them and test if the problem remains, then re-install one at a time.

    +
    0 Votes
    haxdnoob

    the only anti-virus that checks my computer at startup (at least, I think it does when I log into my desktop profile) is McAfee, the others aren't set to startup with my computer, nor check it at/during startup. I've had those anti-virus programs on my computer for a long time and they sure as **** haven't been the ones causing the problem, but just in-case, ill try going into sleep mode with the other anti-virus programs removed; if that doesn't work, then ill need another viable solution before im forced to use the service offered to me from Microsoft (which is $99, but free if their solution doesn't work) and tell my dad of the problem and try and let HIM fix it.

    +
    0 Votes
    haxdnoob

    but also, since I doubt Windows Defender is causing any of the problems, ill keep that on my computer as well

    +
    0 Votes
    haxdnoob

    ok, so I just uninstalled the 2 other anti-virus programs I had (McAfee definitely not one of them), I restarted to complete the uninstall from one of them, and I tried going into sleep mode after my computer fully restarted, it worked, trying to boot back up after exiting sleep mode.......I think you know the answer by now (didn't work)

    I looked online for solutions, and although I couldn't find much, I ended up looking at Microsoft Security Essentials from the official Microsoft website (the new look is a tad bit......eh *waves hand*) and im wondering if that would be any better than the default Windows Defender Program I got (mostly as a side question to my main problem)

    +
    0 Votes
    WGnC

    If you're still having this issue, there are several things to consider as Microsoft has long acknowledged that both Vista and Windows 7 have compatibility problems when it comes to devices & sleep/hibernation modes. But as I can only make posts up to 75 characters, please let me know if this is still a problem for you.

    +
    0 Votes
    WGnC

    I can almost guarantee the failure to wake from sleep mode is NOT av or anti-malware related. But MS Security Essentials is one of the most recommended security apps out there if you're looking for a good free security program.

    +
    0 Votes
    WGnC

    I'm still firmly of the opinion it's hardware-related; for example, your motherboard/BIOS/host adapter(s) version doesn't support S3 & so won't wake peripherals.

    +
    0 Votes
    haxdnoob

    ok, so, I THINK I may know what might have caused it, but this is just a total guess.

    Sometimes, when my programs need updating, I use the FileHippo update checker program to see which programs need updating (no beta version downloads), and it said my adobe reader X could update to version 11. The only version for that program that I could find was for Windows 7, but when I downloaded the adobe reader update from filehippo and installed it, it worked alright, but then I had my doubts that it would keep working if I had it on my computer, so I used Revo Uninstaller Pro (Registered version), got rid of it, made sure that any leftover files went with it, then reinstalled the correct version for my computer.

    After I put my computer in sleep mode (can't remember if this was during when I had Adobe Reader X or after I got rid of it), I tried to boot the computer back up from sleep mode, and I think that's when the problems started. Again, I don't know if Adobe Reader XI was the culprit, but then again, my brain doesn't remember a lot of things that good

    Also, what DO you mean by S3? Service Pack 3?

    +
    0 Votes
    OH Smeg

    That is what I suggested you do above go to your Computers Makers Web Site and see if they have a solution.

    You could also try updating drivers for your system not just looking at BIOS Updates.

    Windows Security Essentials is the new name for Windows Defender if you like it is the only Microsoft provided Anti Virus Product as Defender no longer exists or is possible to update.

    As for what SP3 means It's Service Pack 3 but I'm not really sure what that is in relation to as there is no SP3 for Vista. Though Adobe Reader for Vista and 7 is the same so that shouldn't make any difference.

    As for Diagnostic Tools The Ultimate Boot CD is the best out there and it's available free here

    http://www.ultimatebootcd .com/download.html
    remember to remove the space from between the ultimatebootcd and the .com for a working link. I you do not the above will not work and if I do not insert the space the post gets deleted as possible spam.

    Only thing to watch with the Ultimate Boot CD is that you actually get the ISO which is about half way down the page if you are asked to pay for anything you have clicked on an Add on the page and it's not the Ultimate Boot CD.

    Col

    +
    0 Votes

    S3

    WGnC

    S3, aka Stanby, is a hybrid "deeper" sleep mode (vs. S1, for instance), whereby the system appears off, CPU has no power, lower power mode. BTW, How are you waking your PC from sleep mode?

    +
    0 Votes
    haxdnoob

    so, in response to the 2 solutions windows support provided me (I used the fixit myself steps), I turned on the hibernate options, allowed hybrid sleep, went into sleep mode, tried getting out of sleep mode, didn't work

    Tried using the FastResumeDisable registry entry it told me to create in the other solution, restarted my computer, went into sleep mode, tried getting out of sleep mode, didn't work.

    At this point, ill use the ultimatebootcd, but if THAT doesn't work, then ill need more solutions please.

    +
    0 Votes
    WGnC

    What happens to your monitor when you:
    1) Reboot
    2) Press F8 at system startup (you should hear a "beep", then begin hitting F8 key several times until you are in "safe mode"
    Does your monitor wake from sleep in these instances? If it doesn't, you've helped narrow the possibilities.

    +
    0 Votes
    haxdnoob

    I think I had problems trying that last time, though I can't remember if that was when dad wanted me to help him with HIS computer, or something else.

    Either way, ill try that. And ill test out my Hibernate options to see if I can reboot from that

    +
    0 Votes
    WGnC

    Fyi, hybernate is ususually only an option available for laptops, but it depends on your video card. On desktops, a "hybrid" state is set by system default (just means a deeper sleep state). Speaking of video cards, be sure its driver has the latest update available. Do you recall if the monitor issue began occuring after a Windows or third-party driver update (example, network adapter, mouse &/or keyboard, USB, etc.)?

    +
    0 Votes
    milesbradford

    I don't know what the machine issues are with Microsoft's Power Settings in Windows 7 -- but, that's where I went to solve the issues with my Windows 7 Professional 64bit and Windowds 7 Home Premium versions. I found it under Control Panel > System and Security > Hardware and Sound > Power Options > Change when the computer sleeps > never.

    Your machine stays on all the time now -- but, the Printer is always now available to the other Network machines (5 at home) and the Backup Drives are always available, too. I keep the Monitor set for 30 minutes until it goes to sleep -- but, that's okay because it fires right back up when I wiggle the mouse or hit the keyboard. I tested XP and Linux on the same machines and those OS's don't have the same issues as Windows 7 Home or Professional. Just another Microsoft way of keeping you drooling to their beck and call I figure.

    Other than this issue I think Windows 7 is probably the best Desktop on the market ever and I've been using Windows since 1984 (Windows 3). Also used OS2 then Caldara and Slackware in 1993. Windows 7 and Windows Server 2008 are the best ever as mates and I did systems and network admin for over 25 years of them and UNIX and about 10 years with SuSE original starting with SuSE 7.1 version. A business only uses Windows products if it has lots of money. Same with IBM, Cisco and Oracle products.

    +
    0 Votes
    haxdnoob

    ok, I JUST remembered, I ended up taking the install disc for vista (that came with my computer when it was ordered), used a program to make an iso of it, and burned that iso into a disc for repair purposes

    When I booted to the disc and saw the options presented to me, something called startup repair showed

    Would THAT fix my sleep mode problems, as well as not mess with any of the programs I got installed, because I feel besides the ultimate bootcd, that is the only thing I can think of that would fix it that is free

    +
    0 Votes
    haxdnoob

    On Saturday, the 10th of November, a power outage happened while I was sleeping, and after I woke up, I ended up trying to turn on my computer, it didn't turn on. It was my dad's opinion that the power supply and motherboard got fried, so he contacted dell to get replacement parts sent over with a technician to install them

    he came 3 days later, and when we opened up the chassis of the computer, there was a ton of dust from not cleaning (which probably contributed to the non-functioning computer; yes, a bad on my part for poor computer pairing). After cleaning as much dust as we could get, the technician replaced the damaged parts with the newer ones, booted up my computer, then profit, it worked

    The motherboard I now sport is apparently a newer model as instead of a giant blue lettered dell logo, I get a smaller silver dell logo. I checked to see if I could put this in sleep mode and boot it back up successfully, and it worked, so thank you guys for helping me with this, WGnC, you were right that it was hardware related, and bye for now peoples

    +
    0 Votes
    Charles Bundy

    manufacturers have checklists. I've posted one below. Even tho it is specific to HP/Compaq the troubleshooting steps are all Vista based so should be hardware independent.

    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00845808

    +
    0 Votes
    Chaz Chance#

    If they all want to check your computer as it comes out of sleep, they could prevent the screen updating.

    Also, I have had bad experiences with one of those mentioned. I would uninstall all of them and test if the problem remains, then re-install one at a time.

    +
    0 Votes
    WGnC

    If you're still having this issue, there are several things to consider as Microsoft has long acknowledged that both Vista and Windows 7 have compatibility problems when it comes to devices & sleep/hibernation modes. But as I can only make posts up to 75 characters, please let me know if this is still a problem for you.

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    WGnC

    I can almost guarantee the failure to wake from sleep mode is NOT av or anti-malware related. But MS Security Essentials is one of the most recommended security apps out there if you're looking for a good free security program.

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    WGnC

    I'm still firmly of the opinion it's hardware-related; for example, your motherboard/BIOS/host adapter(s) version doesn't support S3 & so won't wake peripherals.

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    OH Smeg

    That is what I suggested you do above go to your Computers Makers Web Site and see if they have a solution.

    You could also try updating drivers for your system not just looking at BIOS Updates.

    Windows Security Essentials is the new name for Windows Defender if you like it is the only Microsoft provided Anti Virus Product as Defender no longer exists or is possible to update.

    As for what SP3 means It's Service Pack 3 but I'm not really sure what that is in relation to as there is no SP3 for Vista. Though Adobe Reader for Vista and 7 is the same so that shouldn't make any difference.

    As for Diagnostic Tools The Ultimate Boot CD is the best out there and it's available free here

    http://www.ultimatebootcd .com/download.html
    remember to remove the space from between the ultimatebootcd and the .com for a working link. I you do not the above will not work and if I do not insert the space the post gets deleted as possible spam.

    Only thing to watch with the Ultimate Boot CD is that you actually get the ISO which is about half way down the page if you are asked to pay for anything you have clicked on an Add on the page and it's not the Ultimate Boot CD.

    Col

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    S3

    WGnC

    S3, aka Stanby, is a hybrid "deeper" sleep mode (vs. S1, for instance), whereby the system appears off, CPU has no power, lower power mode. BTW, How are you waking your PC from sleep mode?

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    WGnC

    What happens to your monitor when you:
    1) Reboot
    2) Press F8 at system startup (you should hear a "beep", then begin hitting F8 key several times until you are in "safe mode"
    Does your monitor wake from sleep in these instances? If it doesn't, you've helped narrow the possibilities.

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    WGnC

    Fyi, hybernate is ususually only an option available for laptops, but it depends on your video card. On desktops, a "hybrid" state is set by system default (just means a deeper sleep state). Speaking of video cards, be sure its driver has the latest update available. Do you recall if the monitor issue began occuring after a Windows or third-party driver update (example, network adapter, mouse &/or keyboard, USB, etc.)?