+ 0 Votes Is this a Stand Alone System or part of a Domain? OH Smeg 3 years ago If it's part of a Domain look at Active Directory or Group Policies for the user as the issue here. If it's a stand alone system try scanning with a Rescue Disc for infections. http://www.techrepublic.com/blog/security/rescue-cds-tips-for-fighting-malware/3803 Col + 0 Votes you checked domain group policy but did you check the local Sue T 3 years ago group policy on that computer? + 0 Votes It's part of a Workgroup not a Domain. RayFoxxe 3 years ago We've checked on the GPedit and there's nothing out of the ordinary there. + 1 Votes Well in that case OH Smeg Updated - 3 years ago I would hit it with a Rescue Disc something like F Secure and see if it has any infections without the Windows OS running. It's the only sure way to rule out an infection. http://www.f-secure.com/en_EMEA-Labs/security-threats/tools/rescue-cd/ I've also had a system with I Tunes on it do something similar and it was down to a corrupt I Tunes Installation that caused it. Not sure what corrupted I Tunes but it was a nasty one that I'm still working on. Col + 0 Votes Back to Basics paul.hudson 3 years ago When I come across one of these machines in my domain, I delete all *.tmp, *.bak and ~*.* files. Then I empty all the Temp folders. I clean the PC with CleanMgr.exe and then I run Defrag.exe. That usually gets everything back to normal. + 0 Votes you checked domain group policy but did you check the local Sue T 3 years ago group policy on that computer?