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Computer System Frozen?

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Computer System Frozen?

RayFoxxe
Alright, not sure if this is an old issue for some ITs, but this is the first time I've encountered this issue.

So we have this computer unit that's on Windows XP Pro SP3. It has been working so fine for months, but then all of a sudden, we noticed that when we start up the system or restart it, the system didn't save any changes we made from the last login. Every time we tried changing settings, background, downloading/copying/moving/deleting files, installing/uninstalling, changing settings on some programs, etc. they don't change when you restart the system. It's like everything is frozen on the system.
We know about some programs that does this, but our system doesn't have any of those freezing programs installed. We also scanned the system for viruses, malwares, adwares, spywares, trojans, worms, etc., but nothing is out of the ordinary.
Any suggestions to this problem and what may be causing it?