Answer for:

Dealing with an upset customer

Message 3 of 9

View entire thread
0 Votes

If you agreed to an hourly charge you should be paid for your time each hour spent doing client's work. It sounds like she just wants to pay you for the "programming", not the design and discussion time.

It is her decision not to move forward - you spent your time you should be paid.

I like the per job recommendation - but you have to be able to judge depth and breadth of project up front.