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Dell laptop Error:Internal HDD error!

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Dell laptop Error:Internal HDD error!

sqldba2k6
I need a your suggestion to solve system problem.
When i am trying to start the system (Dell inspiron 6000 laptop..)
displaying internal hard disk drive not found.
Internal HDD HARD Error!
Please suggest me how to resolve the problem..
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    0 Votes
    DMambo

    At start up, enter the set up (usually press F1, F2 or Del during POST) and see if the drive is identified in the BIOS. If it's not, chances are that the drive is dead (assuming that nothing else has changed). You can search Dell's web site.

    http://support.dell.com/support/topics/global.aspx/support/dsn/en/searchresult?c=us&cs=19&l=en&s=dhs&Query=aW50ZXJuYWwraGFyZCtkaXNrK2RyaXZlK25vdCtmb3VuZA==

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    0 Votes
    sqldba2k6

    Thanks for the immediated response.
    When i did the Diagonstic test
    DST test failed...
    Can please let me know the next process...

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    0 Votes
    DMambo

    If the drive self test failed, I'd guess that you need to replace the drive. If it's still under warranty, contact Dell support.

    There are ways to recover, if you're lucky.

    Here's a TR article:
    http://downloads.techrepublic.com.com/download.aspx?&kw=hard+drive&c=1&docid=172929

    and here's an article listing some utilities:
    http://geeksaresexy.blogspot.com/2005/12/hard-drive-recovery-utilities-when-you.html

    Good luck

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    0 Votes
    jondapicam

    From when I had worked with Dells only about a year ago, the HDD's would go in their laptops all too often after about 2-3 years. If you need to recover the data from the drive, you can try the freeze trick. This works provided you have a way of getting the data off of the drive quickly.

    All you have to do is freeze the drive for about 30 minutes. Make sure it doesn't get wet. It just may give you enough time to recover your data. This usually only works once, so make the effort worth it.

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    sqldba2k6

    I have replaced with new HDD.Still on boot up its showing the same message..
    Please suggest me for the next steps..

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    0 Votes
    tim.mcgovern

    I replaced it too, and still same problem.

    Does anyone have any other ideas of what to do??

    thanks

    pale2hall@tboltusa.com

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    0 Votes
    raer

    I have the same problem with my dell insprion 6000 laptop. I have been unsuccessful in fixing my laptop. Have you fixed yours if so have any suggestions that might help me?

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    0 Votes
    debasis.nanda

    I am getting a similar ERROR with DELL Inspiron 6000 i.e. Internal HDD HARD Error!

    Did you get any solution for this ? Please help me out ?

    Thanks,
    Debasis

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    0 Votes
    nikopolidis85

    I have the same problem ...
    can somebody help me ?

    thnx

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    0 Votes
    nitin_sonawane

    At least 3 people including 'sqldba*' said that even after using a new hard drive, they were not able to fix the problem.

    Has anyone been able to run the machine again after installing the new Hard Drive or
    does it mean that laptop is rendered useless?

    Please let me know if it is worthwhile to buy a new HARD DRIVE?

    Thanks,
    NITIN

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    0 Votes
    snowmanbs

    my computer is doing the same thing and dell told me to change the motherboard and it still hasn't fixed it

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    0 Votes
    ashij

    Hello All, looks like everybody's drive is toast. I found it very strange that Inspirons' was the only model to have this problem. Don't know what to tell you, but like sqldba2k6, you should irst try running the diagnostic tool (like this):

    - Power on, immediately press F12, and load the Dell diagnostics partition.
    - Do an extended test of the drive.

    If the test fails, I would suggest replacing it. You can then put ur old HDD externally and see if yuo can recover the data using recovery software. Not much help, but hope nobody else runs into this problem.

    Ash

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    0 Votes
    michelsondl

    I also have a Dell Inspiron 600 that got the HDD error. it went out about 6 months ago, and after putting in a new hd with no luck, I called Dell. I was told by them that the mainboard was bad, apparently its the hdd controller, a part on the mb. Dell quoted me like 600 or something like that to fix it, but i haggled them down to about 300 including everything. I ultimately decided against it,a nd just bought a new laptop.
    As of now, I am actually posting this on the Dell. I pulled it out today, because i got the idea to use a linux live-cd to try to get it to boot and see if i could recover some stuff. I had already tried an external enclosure through usb, and an adapter for the notebook hdd to plug into an IDE cable, both with no luck.

    So right now the computer runs, but does not see the HDD. I'm assuming that Dell was right about the problem. Also, I called a local notebook repair shop and they gave me the same diagnosis.

    So I hope that helps some of you. BTW, even though its the hdd controller, it seems that the data on the hdd itself is corrupted or something, because i could not read it anywhere else, and a new hdd in the Dell didn't read either, so i guess both the part, and the hdd are toast.
    Now that i am back on the Dell, i miss this thing. this keyboard is so much better and the antiglare screen is great compared to my newer Acer.

    Well, Hope that helps. Post up something if anyone has any luck getting info off the drive later, I need to figure something out, or i might just freeze it and try.

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    0 Votes
    info

    I just had the same problem on one of our late 2005-vintage Inspiron 6000s. I removed the disk drive, popped it in to a USB 2.5" HDD case and the drive itself is just fine. The HDD controller is what appears to be "toast". Bummer.

    +
    0 Votes
    jlevatino

    I changed my hard drive and received this error. Then I realized there was an "adapter" on the hard drive I removed I had to use on the new hard drive. Almost like an extension of the pins

    +
    0 Votes
    pressm4n

    I found another post on here reference the Dell Inspiron 6000 and a new hard drive. I realized also that on the other drive that was removed, there is an adapter. If you are not looking for it you WILL miss it. fixed my problem...... Thank you who ever posted that!

    +
    0 Votes
    dkassman

    Looked on the old drive and there was the adapter on the pins - easy to overlook. Moved it to the new drive and everything works great.

    +
    0 Votes
    SilentZyn

    I have an Inspiron 6000 and I had the same error yesterday while on vacation. however upon my return home, everything is working fine... what could cause the error to right itself?

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    0 Votes
    cindymancini

    Hear me out. I got the HDD error on my Latitude D610. I read all the above comments and figured it was fried. The one hopeful comment (now removed) said "when I returned from vacation it booted up fine. It had righted itself." So tonight, having brought my fried machine home from vacation, it booted up fine. Crazy, right? I know. But I waited 12 days to even touch it, so my advice is to wait. Maybe put it in your trunk to jostle those pins or something, but wait. And Admin, please be cool and don't remove this post -- it's a crazy fix, but it's a fix!

    +
    0 Votes
    stephaniewags

    This really works. My Inspiron was dropped off a couch this morning and then when I booted up this afternoon I got the HDD error (multiple times). After reading this post I jiggled it around and lightly dropped it the other direction and it's now booted up (at least long enough to backup my drive)! Thank you so much for this tip!

    +
    0 Votes
    jhoyme33

    This worked. I couldn't get the thing to start for a few days. I treated it like a 1980 tv and hit it a few times on the top and jostled it around. Bam, started right up. Must be some lose parts. I am guessing it will happen again but at least this gives me time to put everything important online.

    +
    0 Votes
    bluetopaz

    I also let my dell 6000 sit for 15 minutes with the battery out and it now works perfectly.

  • +
    0 Votes
    DMambo

    At start up, enter the set up (usually press F1, F2 or Del during POST) and see if the drive is identified in the BIOS. If it's not, chances are that the drive is dead (assuming that nothing else has changed). You can search Dell's web site.

    http://support.dell.com/support/topics/global.aspx/support/dsn/en/searchresult?c=us&cs=19&l=en&s=dhs&Query=aW50ZXJuYWwraGFyZCtkaXNrK2RyaXZlK25vdCtmb3VuZA==

    +
    0 Votes
    sqldba2k6

    Thanks for the immediated response.
    When i did the Diagonstic test
    DST test failed...
    Can please let me know the next process...

    +
    0 Votes
    DMambo

    If the drive self test failed, I'd guess that you need to replace the drive. If it's still under warranty, contact Dell support.

    There are ways to recover, if you're lucky.

    Here's a TR article:
    http://downloads.techrepublic.com.com/download.aspx?&kw=hard+drive&c=1&docid=172929

    and here's an article listing some utilities:
    http://geeksaresexy.blogspot.com/2005/12/hard-drive-recovery-utilities-when-you.html

    Good luck

    +
    0 Votes
    jondapicam

    From when I had worked with Dells only about a year ago, the HDD's would go in their laptops all too often after about 2-3 years. If you need to recover the data from the drive, you can try the freeze trick. This works provided you have a way of getting the data off of the drive quickly.

    All you have to do is freeze the drive for about 30 minutes. Make sure it doesn't get wet. It just may give you enough time to recover your data. This usually only works once, so make the effort worth it.

    +
    0 Votes
    sqldba2k6

    I have replaced with new HDD.Still on boot up its showing the same message..
    Please suggest me for the next steps..

    +
    0 Votes
    tim.mcgovern

    I replaced it too, and still same problem.

    Does anyone have any other ideas of what to do??

    thanks

    pale2hall@tboltusa.com

    +
    0 Votes
    raer

    I have the same problem with my dell insprion 6000 laptop. I have been unsuccessful in fixing my laptop. Have you fixed yours if so have any suggestions that might help me?

    +
    0 Votes
    debasis.nanda

    I am getting a similar ERROR with DELL Inspiron 6000 i.e. Internal HDD HARD Error!

    Did you get any solution for this ? Please help me out ?

    Thanks,
    Debasis

    +
    0 Votes
    nikopolidis85

    I have the same problem ...
    can somebody help me ?

    thnx

    +
    0 Votes
    nitin_sonawane

    At least 3 people including 'sqldba*' said that even after using a new hard drive, they were not able to fix the problem.

    Has anyone been able to run the machine again after installing the new Hard Drive or
    does it mean that laptop is rendered useless?

    Please let me know if it is worthwhile to buy a new HARD DRIVE?

    Thanks,
    NITIN

    +
    0 Votes
    snowmanbs

    my computer is doing the same thing and dell told me to change the motherboard and it still hasn't fixed it

    +
    0 Votes
    ashij

    Hello All, looks like everybody's drive is toast. I found it very strange that Inspirons' was the only model to have this problem. Don't know what to tell you, but like sqldba2k6, you should irst try running the diagnostic tool (like this):

    - Power on, immediately press F12, and load the Dell diagnostics partition.
    - Do an extended test of the drive.

    If the test fails, I would suggest replacing it. You can then put ur old HDD externally and see if yuo can recover the data using recovery software. Not much help, but hope nobody else runs into this problem.

    Ash

    +
    0 Votes
    michelsondl

    I also have a Dell Inspiron 600 that got the HDD error. it went out about 6 months ago, and after putting in a new hd with no luck, I called Dell. I was told by them that the mainboard was bad, apparently its the hdd controller, a part on the mb. Dell quoted me like 600 or something like that to fix it, but i haggled them down to about 300 including everything. I ultimately decided against it,a nd just bought a new laptop.
    As of now, I am actually posting this on the Dell. I pulled it out today, because i got the idea to use a linux live-cd to try to get it to boot and see if i could recover some stuff. I had already tried an external enclosure through usb, and an adapter for the notebook hdd to plug into an IDE cable, both with no luck.

    So right now the computer runs, but does not see the HDD. I'm assuming that Dell was right about the problem. Also, I called a local notebook repair shop and they gave me the same diagnosis.

    So I hope that helps some of you. BTW, even though its the hdd controller, it seems that the data on the hdd itself is corrupted or something, because i could not read it anywhere else, and a new hdd in the Dell didn't read either, so i guess both the part, and the hdd are toast.
    Now that i am back on the Dell, i miss this thing. this keyboard is so much better and the antiglare screen is great compared to my newer Acer.

    Well, Hope that helps. Post up something if anyone has any luck getting info off the drive later, I need to figure something out, or i might just freeze it and try.

    +
    0 Votes
    info

    I just had the same problem on one of our late 2005-vintage Inspiron 6000s. I removed the disk drive, popped it in to a USB 2.5" HDD case and the drive itself is just fine. The HDD controller is what appears to be "toast". Bummer.

    +
    0 Votes
    jlevatino

    I changed my hard drive and received this error. Then I realized there was an "adapter" on the hard drive I removed I had to use on the new hard drive. Almost like an extension of the pins

    +
    0 Votes
    pressm4n

    I found another post on here reference the Dell Inspiron 6000 and a new hard drive. I realized also that on the other drive that was removed, there is an adapter. If you are not looking for it you WILL miss it. fixed my problem...... Thank you who ever posted that!

    +
    0 Votes
    dkassman

    Looked on the old drive and there was the adapter on the pins - easy to overlook. Moved it to the new drive and everything works great.

    +
    0 Votes
    SilentZyn

    I have an Inspiron 6000 and I had the same error yesterday while on vacation. however upon my return home, everything is working fine... what could cause the error to right itself?

    +
    0 Votes
    cindymancini

    Hear me out. I got the HDD error on my Latitude D610. I read all the above comments and figured it was fried. The one hopeful comment (now removed) said "when I returned from vacation it booted up fine. It had righted itself." So tonight, having brought my fried machine home from vacation, it booted up fine. Crazy, right? I know. But I waited 12 days to even touch it, so my advice is to wait. Maybe put it in your trunk to jostle those pins or something, but wait. And Admin, please be cool and don't remove this post -- it's a crazy fix, but it's a fix!

    +
    0 Votes
    stephaniewags

    This really works. My Inspiron was dropped off a couch this morning and then when I booted up this afternoon I got the HDD error (multiple times). After reading this post I jiggled it around and lightly dropped it the other direction and it's now booted up (at least long enough to backup my drive)! Thank you so much for this tip!

    +
    0 Votes
    jhoyme33

    This worked. I couldn't get the thing to start for a few days. I treated it like a 1980 tv and hit it a few times on the top and jostled it around. Bam, started right up. Must be some lose parts. I am guessing it will happen again but at least this gives me time to put everything important online.

    +
    0 Votes
    bluetopaz

    I also let my dell 6000 sit for 15 minutes with the battery out and it now works perfectly.