Questions

desktop freezes, no virus no spyware, looked at boot.ini

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0 Votes
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desktop freezes, no virus no spyware, looked at boot.ini

outlawmech
I am having issue with my desktop and others on the computer,
it boots into windows and then it will freeze. doesnt matter what account I choose, it allows me no
access to desktop.
even turning on evga mode it freezes.
updated drivers on vidcard. checked spyware and antivirus,. no chng.
I even deleted my user account in system. It seemed to solve the issue,. But now, the smae again.

Anything besides format??
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    0 Votes
    patb071

    Try repairing the OS. If you need directions tell us the os and someone can give them to you. Also can you get to the event log?

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    0 Votes
    cpubymike

    Try booting into safe mode and do virus scans

    -f8 while the os is booting and select safe mode

    Run your scans.

    Scan off-line with a Linux live iso

    Check your power supply
    Try pulling the modem if you have one and video card if you are not using onboard

    If pulling video card solves try using it in a different machine if that one locks than you know its the card

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    0 Votes
    Jacky Howe

    You can test the memory by running Windows Memory Diagnostic that can be downloaded from http://oca.microsoft.com/en/windiag.asp. If memory problems are found, try re-seating the RAM. If it doesn't work, replace the defective RAM.

    You can use the Hard Drive Makers Testing Utility to Test the Drive which can be downloaded from below.
    <a href="http://www.hgst.com/hdd/support/download.htm" target="_blank"><u>Hitachi / IBM</u></a>
    <a href="http://support.wdc.com/download/index.asp#dlgtools" target="_blank"><u>Western Digital</u></a>
    <a href="http://www.fel.fujitsu.com/home/drivers.asp?L=en&CID=1" target="_blank"><u>Fujitsu</u></a>
    <a href="http://www.seagate.com/support/seatools" target="_blank"><u>Seagate</u></a>
    <a href="http://www.samsung.com/Products/Hard...ties/hutil.htm" target="_blank"><u>Samsung</u></a>

    Let us know how you get on.

    What did you use to check for Malware, Spyware and Virus activity.

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    0 Votes
    outlawmech

    I use PandaSoftware for Antivirus. And the Lavasoft Adaware software.

    Most of the time it catches stuff others miss. its worth the $$ at least for the years I have used it on Networks and home,.

    +
    0 Votes
    Jacky Howe

    If you find anything with these tools, turn off System Restore and run them again in Safe Mode

    Download Spybot - Search & Destroy and install it. Update it. http://www.safer-networking.org/en/download/index.html

    Download Malwarebytes Anti-Malware, install it and update it.

    <a href="http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe" target="_blank"><u>Malwarebytes</u></a>

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform Quick Scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.

    If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
    <a href="http://malwarebytes.gt500.org/mbam-rules.exe" target="_blank"><u>mbam-rules</u></a>

    I would keep scanning with it until it is clean by closing out and rebooting and running it again.

    Run this Rootkit Revealer GMer
    <a href="http://www.gmer.net/index.php" target="_blank"><u>Gmer</u></a>

    FAQ
    <a href="http://www.gmer.net/faq.php" target="_blank"><u>FAQ</u></a>

  • +
    0 Votes
    patb071

    Try repairing the OS. If you need directions tell us the os and someone can give them to you. Also can you get to the event log?

    +
    0 Votes
    cpubymike

    Try booting into safe mode and do virus scans

    -f8 while the os is booting and select safe mode

    Run your scans.

    Scan off-line with a Linux live iso

    Check your power supply
    Try pulling the modem if you have one and video card if you are not using onboard

    If pulling video card solves try using it in a different machine if that one locks than you know its the card

    +
    0 Votes
    Jacky Howe

    You can test the memory by running Windows Memory Diagnostic that can be downloaded from http://oca.microsoft.com/en/windiag.asp. If memory problems are found, try re-seating the RAM. If it doesn't work, replace the defective RAM.

    You can use the Hard Drive Makers Testing Utility to Test the Drive which can be downloaded from below.
    <a href="http://www.hgst.com/hdd/support/download.htm" target="_blank"><u>Hitachi / IBM</u></a>
    <a href="http://support.wdc.com/download/index.asp#dlgtools" target="_blank"><u>Western Digital</u></a>
    <a href="http://www.fel.fujitsu.com/home/drivers.asp?L=en&CID=1" target="_blank"><u>Fujitsu</u></a>
    <a href="http://www.seagate.com/support/seatools" target="_blank"><u>Seagate</u></a>
    <a href="http://www.samsung.com/Products/Hard...ties/hutil.htm" target="_blank"><u>Samsung</u></a>

    Let us know how you get on.

    What did you use to check for Malware, Spyware and Virus activity.

    +
    0 Votes
    outlawmech

    I use PandaSoftware for Antivirus. And the Lavasoft Adaware software.

    Most of the time it catches stuff others miss. its worth the $$ at least for the years I have used it on Networks and home,.

    +
    0 Votes
    Jacky Howe

    If you find anything with these tools, turn off System Restore and run them again in Safe Mode

    Download Spybot - Search & Destroy and install it. Update it. http://www.safer-networking.org/en/download/index.html

    Download Malwarebytes Anti-Malware, install it and update it.

    <a href="http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe" target="_blank"><u>Malwarebytes</u></a>

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform Quick Scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.

    If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
    <a href="http://malwarebytes.gt500.org/mbam-rules.exe" target="_blank"><u>mbam-rules</u></a>

    I would keep scanning with it until it is clean by closing out and rebooting and running it again.

    Run this Rootkit Revealer GMer
    <a href="http://www.gmer.net/index.php" target="_blank"><u>Gmer</u></a>

    FAQ
    <a href="http://www.gmer.net/faq.php" target="_blank"><u>FAQ</u></a>