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DNS Drops off at ???

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DNS Drops off at ???

Thommy2000
I have a Windows 2003 SBS and everything is working great except when accessing the internet at a certain time of the day (usually around 3:45 pm) we lose our internet access, kind of. If I type in an ip address of a website (Cisco) it goes through, but when I type in www.cisco.com it bombs. Any ideas on why this is happening at the same time everyday?