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domain change can't logon except as administrator

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domain change can't logon except as administrator

chrishb
was at an account today working on a customers network today it was all screwed up xp. 3 xp machines using wireless router and they were logging on to other peoples wireless routers and there fore they could not print to the copier. so i hardwired the 3 machines to the router switch and set up a peer to peer workgroup called workgroup.

the offic mgr came along with her laptop and I wanted to add her to the workgroup. her laptop was a member of a now defunct domain although she always logged in w/ username sdrum on that domain and her password. changed the domain to workgroup and then she could not log on except as administartor.

now all her "my documents" and "email" is gone. tried to change computer back to domain but cannot because the domain is not valid.

in documents and settings we can see her user "sdrum" but there is no my documents. called microsoft and got thru to India with no help. anyone know of a workaround as she is pissed?
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    Jacky Howe

    http://support.microsoft.com/kb/317049/

    For Windows XP or for Windows Vista
    Use a System Restore Point to restore the computer to the time at which the computer was added to the domain. Then, log on to the domain. Make sure that you know the user name and the password for an account in the local Administrators group. For more information, see the following Microsoft Knowledge Base article:
    295017 (http://support.microsoft.com/kb/295017/) How to change a computer name, join a domain, and add a computer description in Windows XP or in Windows Server 2003

    If you can get this to work Backup her data.

  • +
    0 Votes
    Jacky Howe

    http://support.microsoft.com/kb/317049/

    For Windows XP or for Windows Vista
    Use a System Restore Point to restore the computer to the time at which the computer was added to the domain. Then, log on to the domain. Make sure that you know the user name and the password for an account in the local Administrators group. For more information, see the following Microsoft Knowledge Base article:
    295017 (http://support.microsoft.com/kb/295017/) How to change a computer name, join a domain, and add a computer description in Windows XP or in Windows Server 2003

    If you can get this to work Backup her data.