Questions

DVD Drive wont let me open XP SP3 cd

Tags: Windows, Operating Systems, Hardware
+
0 Votes

DVD Drive wont let me open XP SP3 cd

BaronVonBrannan
Hi guys, hope you can help im going crazy trying to find the solution to this.

I have a Dell OEM CD for WinXP SP3.
Its not a Dell machine im using but i bought the CD AND the product key legitimately.

I'm trying to use this CD to format my HDD and completely reinstall windows. It is a full install disk not just a recovery disc.

When i put it in my drive while windows is already running the drive(F:) displays NOTHING. As if it was a blank disc.

I've tried the disc in my laptop and its a real disc with the full WinXP on it. reads fine on the laptop.
I've tried numerous different CD's in the drive on this system and they all work fantastic. I even watched 'Spinal Tap' the movie on DVD on it.

So regardless of any of this i went ahead and tried to use it anyway.
I went into my BIOS, made the cd drive the primary bootand tried it. it ignored it and went straight onto the HDD boot.

So i tried disabling the HDD altogether and when i reboot it comes up with the error message:

'DISK BOOT FAILURE. PLEASE INSERT SYSTEM DISK AND HIT ENTER'

The PC was originally a MEDION PC. I've done some searching and found out that Medion put a 'BIOS lock' on it so that no software other than their own licensed ones can be recovered or reinstalled.

From the Medion website(direct copy/paste):
"What does BIOS lock mean?
A BIOS lock is a technical mechanism that allows you to perform an installation only under certain conditions. A special code, developed by us, prevents the installation of content of external media (e.g. recovery CD) except additional files (driver, tool, etc.), on a PC system other than that of the OEM's (hardware manufacturer)."

Does anyone know a way to bypass this?
I dont even know what BIOS Flashing is but will that work?
There is no password on the BIOS but would removing and replacing the CMOS battery work?

The pc is at least 10 years old and is waaaaaay past warranty. Its also had about 3 owners since the original purchaser.
Keeping that in mind. I'm still not out to break any sort of laws so if me even asking this question is breaking a Policy of these forums i apologise. Please inform me and i'll delete it ASAP.

Thanks to anyone that can help.

Baron

Member Answers

    • +
      0 Votes
      wizard57m-cnet Moderator

      From what I know, those Dell OEM disks will only work on Dell PCs, probably true with other OEM supplied disks as well. As you have discovered, they are NOT bootable disks, more likely they are Recovery Disks, that are accessed by the Dell Rescue system, sometimes this is a hidden partition on a hard disk, sometimes it is a separate DVD/CD. Many of these OEM supplied disks also look for particular strings in the BIOS to make sure it is a Dell (or other OEM) computer being restored. I am not familiar with Medion, and since Win XP is getting old and will lose support next year, they may not have recovery media, but it might not hurt to check with them. You may have better luck finding an actual full-install WinXP DVD on eBay or other retail outlet...use a reputable one, and not some unknown website from the backwaters of the internet. You might even be able to sell the Dell disk on eBay to recoup part of your money.

      +
      0 Votes
      BaronVonBrannan

      The issue as i stated is NOT the disc. I can put it in another system and it works just fine. And it IS a bootable disc.

      The issue is the BIOS on the medion PC not allowing ANY OTHER software to work. From what their website says their own software wouldnt even work.

      +
      0 Votes
      robo_dev

      But at a high level, newer machines, like laptops, use a chip that stores the locking data in flash memory on a discrete security chip, which will persist even if the battery backup power is removed and the clear-cmos jumper is shorted on the motherboard. Often the password is a factory default one, like that used for every single system of the same vendor. If it were changed by a system integrator, a common practice is to write the password on something inside the case. If the vendor cannot/will not help, then a comparable replacement motherboard is probably $45 and you're done.

      +
      0 Votes
      robo_dev

      But at a high level, newer machines, like laptops, use a chip that stores the locking data in flash memory on a discrete security chip, which will persist even if the battery backup power is removed and the clear-cmos jumper is shorted on the motherboard. Often the password is a factory default one, like that used for every single system of the same vendor. If it were changed by a system integrator, a common practice is to write the password on something inside the case. If the vendor cannot/will not help, then a comparable replacement motherboard is probably $45 and you're done.

    • +
      0 Votes
      wizard57m-cnet Moderator

      From what I know, those Dell OEM disks will only work on Dell PCs, probably true with other OEM supplied disks as well. As you have discovered, they are NOT bootable disks, more likely they are Recovery Disks, that are accessed by the Dell Rescue system, sometimes this is a hidden partition on a hard disk, sometimes it is a separate DVD/CD. Many of these OEM supplied disks also look for particular strings in the BIOS to make sure it is a Dell (or other OEM) computer being restored. I am not familiar with Medion, and since Win XP is getting old and will lose support next year, they may not have recovery media, but it might not hurt to check with them. You may have better luck finding an actual full-install WinXP DVD on eBay or other retail outlet...use a reputable one, and not some unknown website from the backwaters of the internet. You might even be able to sell the Dell disk on eBay to recoup part of your money.

      +
      0 Votes
      BaronVonBrannan

      The issue as i stated is NOT the disc. I can put it in another system and it works just fine. And it IS a bootable disc.

      The issue is the BIOS on the medion PC not allowing ANY OTHER software to work. From what their website says their own software wouldnt even work.

      +
      0 Votes
      robo_dev

      But at a high level, newer machines, like laptops, use a chip that stores the locking data in flash memory on a discrete security chip, which will persist even if the battery backup power is removed and the clear-cmos jumper is shorted on the motherboard. Often the password is a factory default one, like that used for every single system of the same vendor. If it were changed by a system integrator, a common practice is to write the password on something inside the case. If the vendor cannot/will not help, then a comparable replacement motherboard is probably $45 and you're done.

      +
      0 Votes
      robo_dev

      But at a high level, newer machines, like laptops, use a chip that stores the locking data in flash memory on a discrete security chip, which will persist even if the battery backup power is removed and the clear-cmos jumper is shorted on the motherboard. Often the password is a factory default one, like that used for every single system of the same vendor. If it were changed by a system integrator, a common practice is to write the password on something inside the case. If the vendor cannot/will not help, then a comparable replacement motherboard is probably $45 and you're done.