Questions

emails being sent to wrong address exchange 2003

+
0 Votes
Locked

emails being sent to wrong address exchange 2003

MNE
Firstly I am an Exchange newbie, I know next to nothing, I am doing this as a favour for one of my clients. They have a DC with Server 2003 and Exchange 2003 set up (set up before my time by another IT company). Two emails are not working properly, other are all good. When sending emails from outside their network to the admin email address (admin@company.com) it gets bounced back: Final-Recipient: rfc822;info@company.com
Action: Failed
Status: 5.1.4
X-Display-Name: Admin
All was working two days ago. On the server, under POP3 connector, admin@company.com is set to be delivered to "Admin"'s mailbox. On the workstation, the account set up in Outlook 2003, is MS Exchange Account (Mailbox - Admin). I have checked with the ISP and all email systems on their end are fine. Other users on the network are receiving emails fine. Is there any more info I need to give? Am I in over my head on this one?
+
0 Votes
MNE

Not 100% sure what happened but it seems that there was a problem when one user was trying to access two mailboxes and the owner of the second mailbox was trying to use another mailbox again. Think that makes sense, as I said I am not Exchange expert. Its working, their happy, I'm happy, crisis over.

+
0 Votes
Jacky Howe

a bit of reading material.

http://support.microsoft.com/exch2003

+
0 Votes
bp4LI

That sounds like a typical Microsoft nightmare! You might want to research a new email client and recommend to your client the possibility of getting out of the cycle of forced upgrades by switching to Google's products, developed over the last five years to compete with Microsoft Exchange. Google Apps is a fraction of the cost, can be accessed from anywhere, updates appear automatically, and your data is backed up and secured by Google instead of your own office equipment. Switching to Google Apps instead of upgrading to Windows 7 would be a smart move, and over the next 10 years would save your client THOUSANDS of dollars. Even better, Google has built this on the concept of easing the transition for users of Outlook into a familiar interface with improvements included, not forced. These two links will show you what I mean: http://www.google.com/url?q=http://www.google.com/apps/intl/en/business/pdf/outlook-sync.pdf&ei=zoQhS4yhEovKsAPHx5DgBA&sa=X&oi=nshc&resnum=1&ct=result&cd=1&ved=0CAgQzgQoAA&usg=AFQjCNHXQF2qpaQ6P9QQu3P0V0iwCs3zUg http://www.google.com/support/a/users/bin/static.py?hl=en&page=guide.cs&guide=25308 since this is your client, I'm only going to include my company's website for your convenience if you like Google Apps and decide you'd like us to help your client and provide you with an incentive for referring them to us. http://www.logic-infusion.com/