Questions

Excel 2007 shuts down/creates dump file randomly

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Excel 2007 shuts down/creates dump file randomly

x2mholt
Excel 2007 shuts down/creates dump file randomly. There is no specific macro or formulation that causes this. any ideas?
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Jacky Howe

installed SP1? If not try it. May help.

http://support.microsoft.com/kb/942382

If that dosn't work PM me your Dump file.

XP or Vista?

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x2mholt

Thanks True Blue....performed the edit and no trouble so far. It may take a couple of days to know for sure if this worked.

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Jacky Howe

keep our fingers crossed. :)

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Jacky Howe

have worked. :)

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x2mholt

But they leased a new PC and I didn't hear anything further about it until yesterday.
Now the application event log shows VB runtime errors as follows.....

error 1-
The VB Application identified by the event source logged this Application Wicupdate.exe: Thread ID: 3416 ,Logged: Wicupdate.exe:::::PS=Call Get_Package(30852 ) Failed::Err#=0:ErrDescr=


error 2
The VB Application identified by the event source logged this Application Wicupdate.exe: Thread ID: 3416 ,Logged: Wicupdate.exe:::::PS=Retrieving cab file via http. strURL=http://webiconsxp.southernco.com/webiconsxp/packages/pkgbld30852.txt.cab scabfile=pkgbld30852.txt.cab::Err#=0:ErrDescr=
..

Man I'm at a complete loss.
I do appreciate you help with this whether or not it gets resolved.