Questions

Freeze on boot after restart

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0 Votes
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Freeze on boot after restart

john3610
Alrighty, so I need a little bit of help.

I just built my first computer and am having a slight problem with it.
When I restart the computer it will shut down and start up just fine,
but when it gets to the black screen where there is a WinXP logo and
a blue bar that shows it's loading Windows the computer will just sit
there. No matter how long I wait it will not load into windows. Just
stays stuck on that black screen. It doesn't always do this, but 75%
of the time it freezes at that point. In order to fix it all I have to do is
power down (have to hard restart because the keyboard does not
work) and it starts up just fine. It isn't a big deal, but I would rather
my computer be running with no problems since i paid good money
for the parts. Is it possible that there is some sort of corruption in
Windows XP? Or is it a motherboard issue? Or is it something else
that I'm not even thinking about. Thank you in advance for any help
ya'll can provide.

Here are my specs:
ECS NFORCE4M-A (version 3)
AMD Athlon 64 X2 4600+
2 GB Ram (PC5300/5400)
Geforce 7600GT (pci-e 16x, 256MB)
250GB SATA HD
120 GB IDE HD
500W Antec Basiq PSU

Thanks!
  • +
    0 Votes
    ashij

    My Suggestion would be to first login to the Safe Mode (F8 when the computer boots up)
    Choose the safe mode with networking option.

    If the computer boots up fine, then there's a problem with the hardware. Try removing any new hardware that you installed (Last In First Out)

    .. or update the necessary MB and Vid. drivers
    Do a disk check if you can login to the safe mode as well.

    Ash

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    0 Votes
    john3610

    Well, the computer always boots up fine from the start. I can
    use the computer and it works great. The time when it
    doesn't work is when I restart from Windows. And when it
    freezes from that point all I have to do to get it to work again
    is to press the reset button on the front of the console. So, I
    don't have a problem getting into the computer, it just
    annoys me that it won't restart properly.

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    0 Votes
    vineet.beri

    Hi,this problem is quite rampant in my organisation. I use the foll solution: -
    l0gin to safe mode and uninstall the display driver.Then reboot the machine removing all USB devices such as keyboard and mouse.

    +
    0 Votes
    nentech

    Did you install windows on the new hardware or are you trying to run an old windows set-up on the new hardware?

    If it is an old windows set-up you will need to start the windows XP setup from the CD

    Col

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    0 Votes
    john3610

    Originally when I put the computer together the old hard
    drive had windows already installed on it and I made a
    new installation on the new hard drive.. but that caused a
    lot of problems because the computer tried to boot from
    the second hard drive. Now I have windows installed on
    the hard drive I'm currently using and the old hard drive is
    just in the computer for backup purposes. But at one
    time I did have Windows from two different systems (the
    new one and the old one) running on the two seperate
    hard drives in this computer.

    +
    0 Votes
    ashij

    Just a shot in the dark John, but try putting a dual boot entry in the boot.ini file
    This way you can rule out the possibility of the two partitions trying to fight for the priority.
    boot.ini is located as a system file (hidden) under C:\

    In case you don't need the second hard drive for booting, you can always format it..

    +
    0 Votes
    nentech

    Windows needs the drivers for the new motherboard to load

    Change the order of the hard drives so the windows drive is the first (boot)

    On Ide (the wide flat cable) there are master and slave jumpers
    Set the boot drive to master set the other drive to slave
    Or set them both to cable select and put the master on the end of the cable and the slave in the middle
    If you use only one drive it must go on the end and middle connector is not used

    On Sata (Skinny cable) just move the cable to the first port

    If your drives are Ide and Sata (one of each type) then you need to change the start-up (Boot) order in the bios set-up

    You need to know this
    You may need to re activate windows

    If you need to call Microsoft just tell them that you had the computer repaired and now you need to activate it
    Or something simple like that

    Don?t go in to detail it will confuse the person you are talking to
    They may then decided you need technical support
    When all you want to do is activate windows

    Please don?t tell me how you got windows
    Or that the one you have does not need to be activated (I don?t want to know, Microsoft will)

    Hope this helps
    Col

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    0 Votes
    jayson.allen

    sounds like your computer doesn't know which version of Windows XP to load (from C: or D:) and when you moved the drives around, it got confused. I would recommend using the second drive in an external drive enclosure ($20 for one off ebay or most places on the web) or log into the machine and delete all the system files from the old hard drive (boot.ini, ntldr, etc, and rename the Windows/Program Files/Documents and Settings folders) and see what happens. Sounds like it's booting off c: but using the windows folder from or something like that, and they might be different service packs, or drivers, or whatever and it's locking up looking for things that no longer exist.
    I tell everyone who wants to rebuild a machine "Use BartPe, log into the machine and move all the folders to a BACKUP folder, reboot and do a fresh install of XP" It's the simplest, fastest, and cleanest way to reload XP and saves all your old data.

    +
    0 Votes
    jimj

    First thing to do is hook up only the new hard drive (the one you installed WinXP on), and see if the computer hangs on boot up. If it does, then format the new drive and reload a fresh copy of Windows XP. Don't hook up the old drive until you have loaded all the motherboard drivers and Windows updates that you are going to use. Assuming the computer boots up fine, then hook up the second older drive. As long as the BIOS is setup to boot to the new drive, you shouldn't have any problems booting with the second drive (unless it has a virus or a different problem on it.)

    +
    0 Votes
    john3610

    Thank you all for so much response!

    The second drive originally had an old version of XP on it,
    but now it is a blank drive. I only use it for storing files
    (Music and such). I only have Windows installed now on
    my primary SATA drive. The backup IDE drive does not
    have anything installed on it. Do ya'll still think the
    probem might be in the Windows XP I have on my SATA
    and that I should reinstall XP and see if there was some
    sort of problem from before?

    +
    0 Votes
    bk1

    I found the same problem on a computer that had Zonealarm & Avast installed on a similar system to yours. Seems the freeze takes place during a memory check as Avast fires up. Replaced Zonealarm & all is sweet. Brian

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    0 Votes
    john3610

    I don't have zone alarm or Avast installed on my computer.

    +
    0 Votes
    rambaral55

    I think your system problem generate in hard drive plz use windows recovery colsule and scan your hdd

    or creat new mbr or use bootcfg command

    thanks

    +
    0 Votes
    john3610

    How do I use windows recovery console to scan the hard drive?

    +
    0 Votes
    Spawn51

    I know it's kind of late, but I just saw your question. I ran into the exactly same problem after installing a new Realtek driver. In my case the network card was an old one, so it's working with the XP default driver with no issue.
    Try with other driver for this device or disable it in bios, see if that solves the problem.

    +
    0 Votes
    john3610

    thanks for the reply, even though it was kind of an old topic

    I ended up figuring out what the problem was. The SATA Controller was faulty on the motherboard. I got an RMA on the motherboard and everything works great!

  • +
    0 Votes
    ashij

    My Suggestion would be to first login to the Safe Mode (F8 when the computer boots up)
    Choose the safe mode with networking option.

    If the computer boots up fine, then there's a problem with the hardware. Try removing any new hardware that you installed (Last In First Out)

    .. or update the necessary MB and Vid. drivers
    Do a disk check if you can login to the safe mode as well.

    Ash

    +
    0 Votes
    john3610

    Well, the computer always boots up fine from the start. I can
    use the computer and it works great. The time when it
    doesn't work is when I restart from Windows. And when it
    freezes from that point all I have to do to get it to work again
    is to press the reset button on the front of the console. So, I
    don't have a problem getting into the computer, it just
    annoys me that it won't restart properly.

    +
    0 Votes
    vineet.beri

    Hi,this problem is quite rampant in my organisation. I use the foll solution: -
    l0gin to safe mode and uninstall the display driver.Then reboot the machine removing all USB devices such as keyboard and mouse.

    +
    0 Votes
    nentech

    Did you install windows on the new hardware or are you trying to run an old windows set-up on the new hardware?

    If it is an old windows set-up you will need to start the windows XP setup from the CD

    Col

    +
    0 Votes
    john3610

    Originally when I put the computer together the old hard
    drive had windows already installed on it and I made a
    new installation on the new hard drive.. but that caused a
    lot of problems because the computer tried to boot from
    the second hard drive. Now I have windows installed on
    the hard drive I'm currently using and the old hard drive is
    just in the computer for backup purposes. But at one
    time I did have Windows from two different systems (the
    new one and the old one) running on the two seperate
    hard drives in this computer.

    +
    0 Votes
    ashij

    Just a shot in the dark John, but try putting a dual boot entry in the boot.ini file
    This way you can rule out the possibility of the two partitions trying to fight for the priority.
    boot.ini is located as a system file (hidden) under C:\

    In case you don't need the second hard drive for booting, you can always format it..

    +
    0 Votes
    nentech

    Windows needs the drivers for the new motherboard to load

    Change the order of the hard drives so the windows drive is the first (boot)

    On Ide (the wide flat cable) there are master and slave jumpers
    Set the boot drive to master set the other drive to slave
    Or set them both to cable select and put the master on the end of the cable and the slave in the middle
    If you use only one drive it must go on the end and middle connector is not used

    On Sata (Skinny cable) just move the cable to the first port

    If your drives are Ide and Sata (one of each type) then you need to change the start-up (Boot) order in the bios set-up

    You need to know this
    You may need to re activate windows

    If you need to call Microsoft just tell them that you had the computer repaired and now you need to activate it
    Or something simple like that

    Don?t go in to detail it will confuse the person you are talking to
    They may then decided you need technical support
    When all you want to do is activate windows

    Please don?t tell me how you got windows
    Or that the one you have does not need to be activated (I don?t want to know, Microsoft will)

    Hope this helps
    Col

    +
    0 Votes
    jayson.allen

    sounds like your computer doesn't know which version of Windows XP to load (from C: or D:) and when you moved the drives around, it got confused. I would recommend using the second drive in an external drive enclosure ($20 for one off ebay or most places on the web) or log into the machine and delete all the system files from the old hard drive (boot.ini, ntldr, etc, and rename the Windows/Program Files/Documents and Settings folders) and see what happens. Sounds like it's booting off c: but using the windows folder from or something like that, and they might be different service packs, or drivers, or whatever and it's locking up looking for things that no longer exist.
    I tell everyone who wants to rebuild a machine "Use BartPe, log into the machine and move all the folders to a BACKUP folder, reboot and do a fresh install of XP" It's the simplest, fastest, and cleanest way to reload XP and saves all your old data.

    +
    0 Votes
    jimj

    First thing to do is hook up only the new hard drive (the one you installed WinXP on), and see if the computer hangs on boot up. If it does, then format the new drive and reload a fresh copy of Windows XP. Don't hook up the old drive until you have loaded all the motherboard drivers and Windows updates that you are going to use. Assuming the computer boots up fine, then hook up the second older drive. As long as the BIOS is setup to boot to the new drive, you shouldn't have any problems booting with the second drive (unless it has a virus or a different problem on it.)

    +
    0 Votes
    john3610

    Thank you all for so much response!

    The second drive originally had an old version of XP on it,
    but now it is a blank drive. I only use it for storing files
    (Music and such). I only have Windows installed now on
    my primary SATA drive. The backup IDE drive does not
    have anything installed on it. Do ya'll still think the
    probem might be in the Windows XP I have on my SATA
    and that I should reinstall XP and see if there was some
    sort of problem from before?

    +
    0 Votes
    bk1

    I found the same problem on a computer that had Zonealarm & Avast installed on a similar system to yours. Seems the freeze takes place during a memory check as Avast fires up. Replaced Zonealarm & all is sweet. Brian

    +
    0 Votes
    john3610

    I don't have zone alarm or Avast installed on my computer.

    +
    0 Votes
    rambaral55

    I think your system problem generate in hard drive plz use windows recovery colsule and scan your hdd

    or creat new mbr or use bootcfg command

    thanks

    +
    0 Votes
    john3610

    How do I use windows recovery console to scan the hard drive?

    +
    0 Votes
    Spawn51

    I know it's kind of late, but I just saw your question. I ran into the exactly same problem after installing a new Realtek driver. In my case the network card was an old one, so it's working with the XP default driver with no issue.
    Try with other driver for this device or disable it in bios, see if that solves the problem.

    +
    0 Votes
    john3610

    thanks for the reply, even though it was kind of an old topic

    I ended up figuring out what the problem was. The SATA Controller was faulty on the motherboard. I got an RMA on the motherboard and everything works great!