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Have you used SATA or USB Tape Backups successfully?

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that's been my experience and seems as well as everyone elses. No one knows if there's something on the tape until emergency time.

Hopefully your customer realizes that someone's gotta look at the data on the tape. That's where Justin's USB HDDs are more appealing. you can actually look into the drive and check files and folders. Might require some prelim steps to make sure the backup software finds the right drive, but atleast someone can look at the data easily enough to verify it's there.