+ 0 Votes CCLEANER jimmy-jam 6 years ago The first C stands for crap... really. It has a feature which allows you to remove thing from starting when the PC starts. Windows Defender has a similar feature. You may also want to try Spybot S&D and/or AdAware. I have found that no single product will detect and remove everything. + 0 Votes Solution browningw 6 years ago The Solution to this problem is to use a number of Products as from my experience here even three products may not solve the problem. Many thanks to everyone who gave theit input. + 0 Votes Norton sucks david.wallis 6 years ago if i had a penny for everytime i said that! ditch Norton its obviously not up to the job! if you run --- Adaware 2007 followed by Spybot that will help find a decent antivirus - theres a few free ones AVG, NOD32 (free trial) and lastly open up internet explorer - click tools-options-program-manage addons and disable everything thats not needed in there!! + 0 Votes First Dumphrey 6 years ago unplug your network cable. Uninstall what ever AV product you have, as it is now no loger to be trusted (as it it may be compromised.) On another computer, download CCleaner, Spybot, Antivir personal and AVG free. Burn these to a cd. 1) On the infected computer, insert the cd and install CCleaner, and antivir. Run a scan from each. 2) Next install Spybot, run a scan from it. 3) Uninstall antivir and install AVG, and run a scan. 4) Plug in your network cable, update Spybot and AVG and scan again. Another option is to build an UBCD for Windows disk, and boot off of that to scan/disinfect your computer. I like to keep a fairly recent copy around, and can generate a new copy (updated virus definitions)in only 30 min or less now. Somewhere you may get a name of the hijacker, and any of the main AV sites will have info and removal info on their site. + 0 Votes Solution browningw 6 years ago The Solution to this problem is to use a number of Products as from my experience here even three products may not solve the problem. Many thanks to everyone who gave theit input.